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Dolan Toyota
Reno, NV
1,154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,154 reviews
September 20, 2022
Do not I repeat DO NOT let your wife,mother,daughter,sister,or girlfriend go into this dealership alone. Their predatory tactics on women who are by themselves is sickening. Not onl wife,mother,daughter,sister,or girlfriend go into this dealership alone. Their predatory tactics on women who are by themselves is sickening. Not only will they try to bury them in a car that’s been marked way up but if they go in for a “free oil change” they will scare the daylights out of them with things they “absolutely need to do to their brand new cars to keep them running smoothly”. They scared my wife into paying almost $400 for an air filter and cabin air filter when she went in for their complimentary oil change. Such xxxx bags. More
by Jshapiroecv
Employees Worked With
Brady Dolan
August 30, 2022
Tyler was our salesman, he is professional and great to work with. I would definitely recommend him. Top notch. Nate was our finance manager friendly and explained things well. Great experience. Carol Rank work with. I would definitely recommend him. Top notch. Nate was our finance manager friendly and explained things well. Great experience. Carol Rank More
by Carolr89502
Employees Worked With
Tyler Larsen
August 28, 2022
Took my car in for a problem on my Toyota Tacoma in April they had it 5 days weekend close picked it up paid over $2000.00 for repair 2 days later still the same problem was told to bring back when the ABS l they had it 5 days weekend close picked it up paid over $2000.00 for repair 2 days later still the same problem was told to bring back when the ABS light came back finally brought it back on Aug 23 2022 when it came on would have brought it in sooner but the light always went out this time it stayed on. Called me later on and said it needed a part replaced actuator which cost $1700.00 could not afford that put to much in for repair didn’t have was told to pick it up could still drive it, I like my truck doesn’t even have a 100,000 miles on it yet it’s a 2002 I’m 81 now will keep it as long as I can am lost without a car. More
by corderosr6
Employees Worked With
Service Manager
August 27, 2022
Ricardo is always punctual and courteous- very professional, I drive from Carson City to give my business to Dolan because of Ricardo and the quality of the workmanship professional, I drive from Carson City to give my business to Dolan because of Ricardo and the quality of the workmanship More
by Ron De
Employees Worked With
Service/Ricardo
August 27, 2022
Every person I dealt with was professional. I have dealt with other dealerships where money and dealer markups were the only priority. It is obvious that true customer service is Dolan Toyota' I have dealt with other dealerships where money and dealer markups were the only priority. It is obvious that true customer service is Dolan Toyota's priority. It was a positive experience from beginning to end. Update: I have now had my RAV4 Prime for a year. Not only do I love this car, but Dolan Toyota has continued to be awesome to deal with for service. I am so impressed with this dealership. More
by Beckyarcher
Employees Worked With
Ricardo
July 30, 2022
Dolan Toyota is a top notch dealership! I was looking for a used Tacoma and went by last week to check out their inventory, they had a lot! I did some research and decided between a couple I was looking for a used Tacoma and went by last week to check out their inventory, they had a lot! I did some research and decided between a couple of trucks, so we went in today and talked with Alec. He showed me the ones I wanted to see and I was able to test drive both trucks immediately. I decided which one I wanted and was ready to make my purchase. Alec was super fast, super friendly and they worked with my credit union for financing! I got a great deal on an awesome truck and it was the smoothest car purchase I’ve ever made! I would definitely recommend all my friends and family buy any new or used car from Dolan. From sales to financing to the tech guy showing me all the bells and whistles on my new ride, the place is a well oiled machine! They don’t mess around! I’m so glad I went there! More
by KrystalWasson
Employees Worked With
Alec Valde
July 27, 2022
Prompt return call. Worked to meet my travel schedule. Genuine concern for customer service. Overall we are very happy with service department Worked to meet my travel schedule. Genuine concern for customer service. Overall we are very happy with service department More
by dannycostella
Employees Worked With
Crystal and Jackie
