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Dolan Toyota

Reno, NV

4.1
1,166 Reviews

2100 Kietzke Ln

Reno, NV

89502

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Showing 1,166 reviews

March 23, 2023

I would highly recommend Dolan Toyota. Paige O’Neal was the first person I met , when I went to inguire about service on my car that had caught fire. She gave me her complete attention, More

by ddpayne62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige O’Neal Service department Outstanding
Mar 23, 2023 -

Dolan Toyota responded

It's reviews like this that make our day! We are so appreciative of your shoutout to Paige and feel lucky to have members like her on our team at Dolan Toyota. It's our pleasure to provide noteworthy service to customers like you, and we are delighted that you noticed our attention to detail. We look forward to seeing you down the road--safe travels!

March 23, 2023

The interaction was very pleasant. I liked the free shuttle service, Unfortunately, the problem was not resolved, I will need to gather more data and come back. More

by egas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Lopez
February 09, 2023

Very helpful when coming into the dealership with an unusual problem. The problem did not repeat when taken on a test drive, but did note the problem for future servicing. More

by robertsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Feb 10, 2023 -

Dolan Toyota responded

Thank you for this feedback. We are here to help with any service issue that pops up!

January 28, 2023

Dolan is the best dealer ever. No harassment, fast, amazing customer care! Second vehicle I buy with them and my experience couldn't be be better. Giving a shout out to Rosa Reyes More

by Amilton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rosa Reyes, Michael Magliocchett
Jan 30, 2023 -

Dolan Toyota responded

Thank you for the review. We're glad that the Dolan Toyota team was nice to work with. We appreciate your business and shoutout of Rosa and Michael. See you again next time you need us.

December 10, 2022

It’s alway pleasure I’m bring my Highlander to get service with a nice & good customer ( Nile) advisor he’s got a good hospitality. More

by THD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nike Bremser
Dec 12, 2022 -

Dolan Toyota responded

Thank you for trusting our team to take great care of your Toyota Highlander! We appreciate your business and we hope to see you again at Dolan Toyota. Drive safely!

December 05, 2022

Very Professional, informative, and a high quality experience overall. Would definitely recommend to friends and family. More

by DR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy
Dec 06, 2022 -

Dolan Toyota responded

We’re delighted to get your 5-star review! Thank you for working with us here at Dolan Toyota.

November 18, 2022

Nile is a good advisor, and good customer service, always help us out when bring the car for service he's very helpful and answer our questions, and very hospitality keep good work Nile and thank you . More

by Maria A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile Bremser
Nov 18, 2022 -

Dolan Toyota responded

Thank you for this great review, Maria! Customers are our priority at Dolan Toyota, so it is wonderful to hear that Nile has been so helpful. He will appreciate your kind words!

October 05, 2022

Very pleased with Dolan Toyota. Tanner was very helpful and applied no sales pressure. Would recommend Tanner. More

by Edmichelejohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner
Oct 06, 2022 -

Dolan Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Tanner and the Dolan Toyota team. Drive safely, and we hope to see you back again down the road!

October 01, 2022

They are always very prompt and courteous and do a very good job which is why I keep coming back More

by Jonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kashiana service rep
Oct 04, 2022 -

Dolan Toyota responded

Jonnie, your review is everything we hope to see! We're thrilled our team has consistently provided timely and friendly assistance that's earned Dolan Toyota your loyalty. Drive safely, and we'll see you next time!

September 30, 2022

Everyone there are very helpful from start to finish. I am confident that they will be my go Dealerships to purchase my car again! More

by hollychandavong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leilani , Chris Pitaro
Sep 30, 2022 -

Dolan Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Dolan Toyota team. Drive safely, and we hope to see you back again down the road!

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