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Dolan Toyota
Reno, NV
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I would highly recommend Dolan Toyota. Paige O’Neal was the first person I met , when I went to inguire about service on my car that had caught fire. She gave me her complete attention, Paige O’Neal was the first person I met , when I went to inguire about service on my car that had caught fire. She gave me her complete attention, was knowledgeable, courteous, and made me feel like I was the most important customer they had. She acted as a liaison between me and my insurance company. She kept me informed every step of the process. When she was not going to be available she gave me other people and numbers to call. Very professional. When I went to pick up my car, it looked ready for the showroom. The detail personnel did a fantastic job. The inside had been filled with the fire extinguisher liquid and that was not an easy process, but there was no trace or smell when the car was delivered to me. This was the best customer service I have ever experienced from beginning to end. More
The interaction was very pleasant. I liked the free shuttle service, Unfortunately, the problem was not resolved, I will need to gather more data and come back. I liked the free shuttle service, Unfortunately, the problem was not resolved, I will need to gather more data and come back. More
Very helpful when coming into the dealership with an unusual problem. The problem did not repeat when taken on a test drive, but did note the problem for future servicing. unusual problem. The problem did not repeat when taken on a test drive, but did note the problem for future servicing. More
Dolan is the best dealer ever. No harassment, fast, amazing customer care! Second vehicle I buy with them and my experience couldn't be be better. Giving a shout out to Rosa Reyes No harassment, fast, amazing customer care! Second vehicle I buy with them and my experience couldn't be be better. Giving a shout out to Rosa Reyes and Michael Magliocchetti. Those guys are amazing! More
Nile is a good advisor, and good customer service, always help us out when bring the car for service he's very helpful and answer our questions, and very hospitality keep good work Nile and thank you . help us out when bring the car for service he's very helpful and answer our questions, and very hospitality keep good work Nile and thank you . More