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Dolan Toyota
Reno, NV
1,166 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,166 reviews
November 01, 2018
My experience with Reno Toyota was the worst I've ever had My experience with Reno Toyota the other day was the worst I've ever had we have been going to you guys for 30 some years. I used a courtesy Van for t My experience with Reno Toyota the other day was the worst I've ever had we have been going to you guys for 30 some years. I used a courtesy Van for the 1st time and it took an hour for them to pick my husband and I will never use a courtesy Van again. More
by Joann
Employees Worked With
Beth Pollard
October 31, 2018
Great service Rene, she help me she was friendly and very helpful. I was treated very professionally and kindly. I'm very happy with Toyota fixing my vehicle and ke Rene, she help me she was friendly and very helpful. I was treated very professionally and kindly. I'm very happy with Toyota fixing my vehicle and keeping in contact with me as to what is needed. I would recommend to my friends. More
by Rodriquez Lupe 123
Employees Worked With
Evelyn Araujo, Cinthia Felix-Torres, Andres Ramos
October 30, 2018
Awesome great customer service We’ve done a couple of deals with drew before so it was an easy choice to go back to Dolan Toyota for our new rav4! Great customer service and they wo We’ve done a couple of deals with drew before so it was an easy choice to go back to Dolan Toyota for our new rav4! Great customer service and they worked with us on getting in our new car. More
by Billc261
Employees Worked With
Kyle and Vince , Mark Miller, Andrew Swanson
October 29, 2018
First time buyers The whole staff was amazing, everyone I had a chance to talk to was very helpful and professional. Philip was professional would highly recommend this The whole staff was amazing, everyone I had a chance to talk to was very helpful and professional. Philip was professional would highly recommend this man to help anyone out on buying their car from Dolan Toyota. More
by Lopz1554
Employees Worked With
Kay, Philip
October 29, 2018
Great experience Staff was very fair and knowledgeable. Our sales rep was very pleasant and easy to deal with. we are very pleased with our purchase and would buy ther Staff was very fair and knowledgeable. Our sales rep was very pleasant and easy to deal with. we are very pleased with our purchase and would buy there again. More
by Tacoma owner
Employees Worked With
Julian, Michael Parker
October 28, 2018
Awesome Experience This is my first time going to Dolan Toyota and the experience was fantastic, my service consultant Ashley Declercq was amazing with helping taking ca This is my first time going to Dolan Toyota and the experience was fantastic, my service consultant Ashley Declercq was amazing with helping taking care of my needs with my car. I hope to continue going back to Dolan Toyota and will definitely recommend it to others More
by Gm1775
Employees Worked With
Ashley Declercq
October 26, 2018
Satisfaction Dolan has always treated me well. By matching deals on tires to discounts on service. The last 2 services I had done required my car to be left ther Dolan has always treated me well. By matching deals on tires to discounts on service. The last 2 services I had done required my car to be left there all day. Dolan gave me a great deal on a rental so I didn’t lose the whole day of planned shopping. More
by Nancy
Employees Worked With
I don’t remember her name
October 25, 2018
Great Staff & Inventory We just moved to Reno and needed a 4x4 Tacoma truck. My husband and I met Miguel and had the best car buying experience ever. He was helpful, knowle We just moved to Reno and needed a 4x4 Tacoma truck. My husband and I met Miguel and had the best car buying experience ever. He was helpful, knowledgeable and worked to get us what we needed without the cheesy overwhelming sales guy experience. If you're un Reno and need a truck, go to Dolan and see Miguel...he's young but don't be fooled by his youth, he is awesome! Thanks to the other staff at Dolan for making the experience amazing. More
by Steph Pence
Employees Worked With
George Moran
October 25, 2018
What a bummer I went to this dealership to look at new cars and was totally snubbed! Never a hello or can I help you, absolutely nothing. I walked into the showroom I went to this dealership to look at new cars and was totally snubbed! Never a hello or can I help you, absolutely nothing. I walked into the showroom trying to find someone to help me and only saw one person, another customer that was also looking. What am I supposed to do to get help, walk up to the other customer and ask how much they want for a new vehicle? If you've had good luck here good for you. I give it 2 stars because the seemed to have a lot of cars. More
by Chip
Employees Worked With
no-one
October 20, 2018
Great Customer Service I recently purchased a 2018 Toyota 4Runner from Dolan Toyota on Kietzke. I have to say that the customer service they gave me and my wife was great. I recently purchased a 2018 Toyota 4Runner from Dolan Toyota on Kietzke. I have to say that the customer service they gave me and my wife was great. Our sales specialist Eric Evans was awesome and very knowledgeable on the vehicles that we were interested in. He never came across as an overly aggressive sales associate trying to make his mark or money on sales. He was very professional and any questions that we had he answered it with honesty and made it very clear. I am very pleased how professional he was and he never once "beat around the bush" to try and make a sale. Once we picked a vehicle, he fought to get us where we wanted to be on our monthly payments. At the end of the day I am very pleased with how he treated us and made us feel like we were in control of our choices instead of making us uncomfortable. That is the way car buying should be and feel. Great job Eric and Dolan Toyota. More
by PogtisOhana
Employees Worked With
Eric, Evans
