
Dolan Toyota
Reno, NV
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Reasonable place, expensive, not very flexible I like the confidence of a Toyota Dealer doing my service. It was very expensive in comparison to other places and I was very dissatisfied they were I like the confidence of a Toyota Dealer doing my service. It was very expensive in comparison to other places and I was very dissatisfied they were unable to honour my buy 3 new tires and receive 4th for $1 and $49.95 balance & rotate tires discount w/out actually having mail out on hand, added over $250 to my day More
Great experience thank you Jairo Vega Our salesman was awesome. I tried to give him a good review and couldn't seem to do so. He was not pushy. He was friendly and helpful and seemed we Our salesman was awesome. I tried to give him a good review and couldn't seem to do so. He was not pushy. He was friendly and helpful and seemed well informed. I would deal with him again anytime. The finance manager Richard Gardner was also very informed and friendly. It was a pleasure dealing with this dealership More
Great service I needed to get my vehicle in for a minor issue. I made the call, they immediately got me an appointment. All issues were addressed within the timefra I needed to get my vehicle in for a minor issue. I made the call, they immediately got me an appointment. All issues were addressed within the timeframe and costs identified in our initial conversation. More
New vehicle purchase Really great experience, Brian and Mike went over and above, making sure we got the vehicle we wanted at a price we felt was fair for our trade-in! Really great experience, Brian and Mike went over and above, making sure we got the vehicle we wanted at a price we felt was fair for our trade-in! Would definitely go back and will recommend to anyone looking for a new vehicle! More
Purchased a new Highlander Everyone was courteous and helpful. We especially appreciated Toby Jenkins who was new but easy to work with and very professional. The entire staff w Everyone was courteous and helpful. We especially appreciated Toby Jenkins who was new but easy to work with and very professional. The entire staff was great. More
Purchase Tacoma Really nice, no hassle purchase. Geoff in Sales and Michael in Finance were very efficient and very pleasant to work with. They worked out the final p Really nice, no hassle purchase. Geoff in Sales and Michael in Finance were very efficient and very pleasant to work with. They worked out the final price to my satisfaction. Just love my new Tacoma! More
J. Vega was awesome knowledgeable and so friendly, J. Vega and Vanessa gave me an awesome experience and made possible the deal I wanted. Without them, I don’t think I would have made a deal. I am a ha J. Vega and Vanessa gave me an awesome experience and made possible the deal I wanted. Without them, I don’t think I would have made a deal. I am a happy lady and will go back to them when I’m ready to trade UP. More
Dolan Toyota is GREAT! I had an appt., I was there really early and they got me right in. The friendliest man helped me find a Sales Associate and he was just as friendly; i I had an appt., I was there really early and they got me right in. The friendliest man helped me find a Sales Associate and he was just as friendly; if not more. They gave me a time it would be ready and it was done before my original appointment time. BONUS, they also washed my car for FREE!!! What a great experience. I know where to I’m buying my next car. Thanks Dolan Toyota. Sherryl, Sparks, NV More
Exciting I was first introduced to Eddy whom provided me with all the information I need to make my decision on purchasing my 2016 4Runner I appreciate the fac I was first introduced to Eddy whom provided me with all the information I need to make my decision on purchasing my 2016 4Runner I appreciate the fact that he came in on his day off to make sure my buying experience went smoothly. Between Eddy and Micky I was provided with the best deal possible working with my budget! And finally Chris made the final steps to owning my new 4Runner a smooth and an exciting experience Thank You gentlemen for all your help. Much appreciation. More
Follow up to a previous review After expressing my dissatisfaction in an earlier review, I was pleasantly surprised to receive a phone call from the service manager Lucas Kunze. He After expressing my dissatisfaction in an earlier review, I was pleasantly surprised to receive a phone call from the service manager Lucas Kunze. He was extremely cordial over the phone and after listening to my concerns invited me to bring my truck back in and let one of their techs take a look at it. The tech ended up applying the TSB and updating the software in the ecm of my 2017 Tacoma. I would like to thank Lucas for his personal involvement in solving this issue. I am very pleased with the outcome. More