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Dolan Toyota

Reno, NV

4.1
1,166 Reviews

2100 Kietzke Ln

Reno, NV

89502

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Showing 1,166 reviews

December 01, 2018

Reasonable place, expensive, not very flexible I like the confidence of a Toyota Dealer doing my service. It was very expensive in comparison to other places and I was very dissatisfied they were More

by Tacoma 16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Dec 03, 2018 -

Dolan Toyota responded

I'm sorry that we weren't able to take care of that coupon without the mailer. I'd be happy to discuss your visit, if you'd like to give me a call directly. I appreciate your feedback. Lucas Kunze, Service Manager - 775-384-5285

November 29, 2018

Great experience thank you Jairo Vega Our salesman was awesome. I tried to give him a good review and couldn't seem to do so. He was not pushy. He was friendly and helpful and seemed we More

by msbrolsma55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jairo Vega
Nov 29, 2018 -

Dolan Toyota responded

What a wonderful review! We're thrilled that you received friendly service that made your car-buying experience a positive one. We're also happy that Richard was informative throughout the finance process. Thanks for supporting Dolan Toyota!

November 29, 2018

Great service I needed to get my vehicle in for a minor issue. I made the call, they immediately got me an appointment. All issues were addressed within the timefra More

by Dic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the specific names but everyone was cordial and professional.
Nov 29, 2018 -

Dolan Toyota responded

This is what we love to hear! We're thrilled that our Service Team was able to repair your vehicle in a timely manner. Thanks for taking the time to write us a review!

November 28, 2018

New vehicle purchase Really great experience, Brian and Mike went over and above, making sure we got the vehicle we wanted at a price we felt was fair for our trade-in! More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 28, 2018 -

Dolan Toyota responded

Hi Denise - We're elated that Brian and Mike exceeded your expectations and worked to get you a great deal on your vehicle. Thank you for recommending Dolan Toyota! We look forward to working with you again in the future.

November 27, 2018

Purchased a new Highlander Everyone was courteous and helpful. We especially appreciated Toby Jenkins who was new but easy to work with and very professional. The entire staff w More

by Susan2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Jenkins, Alexia Guzman, , Zac Barrett
Nov 27, 2018 -

Dolan Toyota responded

Thank you so much Susan! We are so glad that Toby made your car-buying process an easy one. Safe driving in your new Toyota Highlander!

November 24, 2018

Purchase Tacoma Really nice, no hassle purchase. Geoff in Sales and Michael in Finance were very efficient and very pleasant to work with. They worked out the final p More

by Tacoma2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff in Sales and Michael in Finance
November 23, 2018

J. Vega was awesome knowledgeable and so friendly, J. Vega and Vanessa gave me an awesome experience and made possible the deal I wanted. Without them, I don’t think I would have made a deal. I am a ha More

by Flow at home
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joia. Vega and Vanessa , Craig Burkham
Nov 24, 2018 -

Dolan Toyota responded

Your feedback made my morning. I'm so thrilled to see that you are happy with your car-buying experience! Thanks for choosing Dolan Toyota. Have a wonderful weekend.

November 21, 2018

Dolan Toyota is GREAT! I had an appt., I was there really early and they got me right in. The friendliest man helped me find a Sales Associate and he was just as friendly; i More

by Kraftiegal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I wish I had a great memory, but sadly, I do not. I can’t remember their names.
Nov 23, 2018 -

Dolan Toyota responded

Thank you for sharing your experience with the team at Dolan Toyota!

November 19, 2018

Exciting I was first introduced to Eddy whom provided me with all the information I need to make my decision on purchasing my 2016 4Runner I appreciate the fac More

by Fawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy, Micky, Chris
Nov 19, 2018 -

Dolan Toyota responded

Fawn - We appreciate you choosing Dolan Toyota! It makes our day to hear that our team worked hard to get you a great deal that fit your budget. Thank you so much for your fantastic review, enjoy your new Toyota 4Runner!

November 18, 2018

Follow up to a previous review After expressing my dissatisfaction in an earlier review, I was pleasantly surprised to receive a phone call from the service manager Lucas Kunze. He More

by Christianv
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Kunze
Nov 19, 2018 -

Dolan Toyota responded

Hi Christian - Thank you for working with us, we are so happy we could turn your experience around and take care of your Toyota Tacoma. We appreciate your review!

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