
Dolan Toyota
Reno, NV
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Great experience Service advisor, Jesse, was first rate. Great communication and response. Shuttle drivers Dave and Kevin were prompt, professional and extremely per Service advisor, Jesse, was first rate. Great communication and response. Shuttle drivers Dave and Kevin were prompt, professional and extremely personable. Dolan toyota is my first choice always . More
The Best Car Buying Experience of My Life From the start, Evelyn Araujo was extremely helpful in narrowing down what type of cars would fit my budget and needs. She checked in with me during t From the start, Evelyn Araujo was extremely helpful in narrowing down what type of cars would fit my budget and needs. She checked in with me during the process, and even came to say hello when I picked up my new car! My experience with Madison was truly one of the most enjoyable car buying experiences of my entire life. Madison is extremely knowledgable, personable, flexible. I felt supported, heard and respected through the entire process. Madison is hilarious and fun and I felt like I made a new friend. I walked in at 3:00pm, and by 6:00pm I had the exact deal on the exact car that I wanted. Zac helped me complete my paperwork so efficiently that I was able to get to my dinner engagement on time. What a phenomenal experience! More
All employees were knowledgeable, nice and patient. No problems. Everyone nice, patient and knowledgeable. Questions answered quickly. Very satisfied with the jobs done by Brandon Jones, Eric Evans, Mic No problems. Everyone nice, patient and knowledgeable. Questions answered quickly. Very satisfied with the jobs done by Brandon Jones, Eric Evans, Michael Parker and Sarah sasville. More
Great service I walked in and you had me out of there within a 2 hours. Everyone was nice and answered all of my questions. I will definitely be going back I walked in and you had me out of there within a 2 hours. Everyone was nice and answered all of my questions. I will definitely be going back More
The Extra Mile I was looking for a hard to find Toyota Tacoma, low miles, 4 doors, 4x4, in good condition and of course for a low price. Most places would tell you I was looking for a hard to find Toyota Tacoma, low miles, 4 doors, 4x4, in good condition and of course for a low price. Most places would tell you it is not possible, not Dolan Toyota! In record time they found my perfect truck and called me down to test drive. Sarah, George, Jesse and Chris made the transaction smooth and easy! More
Excellent service as always Beth Pollard and the Dolan team never fail to impress. This is our 5th purchase from them and we will be back. Always get a fair deal with no hassle Beth Pollard and the Dolan team never fail to impress. This is our 5th purchase from them and we will be back. Always get a fair deal with no hassle More
Toyota Cares for your Toyota! Dolan Toyota in Reno is where I bought my 2018 Corolla and they have been my go-to for all of my car’s maintenance. I have brought it in 3 times so fa Dolan Toyota in Reno is where I bought my 2018 Corolla and they have been my go-to for all of my car’s maintenance. I have brought it in 3 times so far for every 5,000 mi maintenance checks, and because I signed up for the basic Toyota Care package, I haven’t had to pay a single penny for anything! They cover oil changes, topping off fluids, check tire pressure, and rotate your tires. They have a very nice lobby equipped with snacks to buy and complimentary coffee, making it easy to enjoy yourself while you wait for your car. They have been much faster than anticipated every time I’ve been in, and on average have only had to wait an hour! And my personal favorite part - the complimentary car wash! My car comes out looking brand new every time. Would highly recommend. More
New car purchase Our buying experience at Dolan Toyota was great from start to finish.We worked with Steve Umphress, he was very helpful and we never felt pressured, i Our buying experience at Dolan Toyota was great from start to finish.We worked with Steve Umphress, he was very helpful and we never felt pressured, it was a delight working with Steve and we will recommend to any friends and family. More
Buying a 2019 4 Runner Process was very smooth. Great salesperson in Eric Evans. Very Straight forward process with Michael Parker in finance office. The person doing the Process was very smooth. Great salesperson in Eric Evans. Very Straight forward process with Michael Parker in finance office. The person doing the features overview was very helpful. This is my second 4Runner, so I knew what I wanted and knew the vehicle well. Very happy with my year end deal. More
Took 2 unscheduled visits to fix a simple problem. Disappointed that it took two trips to fix a skid plate on my 4 Runner. I almost lost the skid plate because they didn't bolt it on correctly after a Disappointed that it took two trips to fix a skid plate on my 4 Runner. I almost lost the skid plate because they didn't bolt it on correctly after a routine service. More