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Dolan Toyota

Reno, NV

4.1
1,166 Reviews

2100 Kietzke Ln

Reno, NV

89502

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Showing 1,166 reviews

January 31, 2019

Great experience. Easy and fast!! I only had a short amount of time to attempt a transaction. All went well and I was out the door in under two hours total. Great job. More

by Jjnorm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Surabotsopon
Feb 01, 2019 -

Dolan Toyota responded

Thank you for choosing Dolan Toyota! It's great to hear that our team was able to get you into a new car in such a quick time. Safe driving in your new ride!

January 24, 2019

Service Everything was good except I had asked to reduce the beeps on the seatbelt alarm and it didn’t get done and wasn’t mentioned upon picking up car More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember name maybe Ignacio ?
Jan 25, 2019 -

Dolan Toyota responded

Hi Cathy - I am very sorry to hear we overlooked your seat belt alarm. I would love to get this taken care of for you, please give me a call. Thank you, Lucas Kunze - Service Manager - 775-384-5285

January 24, 2019

24 month scheduled service. I’ve brought my last three Tacomas into Dolan for servicing. I’ve always been treated with respect. My vehicles have been ready when promised. More

by LonnieT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie, service underwriter.
Jan 24, 2019 -

Dolan Toyota responded

Lonnie - Respectful service is our priority and it means a lot to hear that you've kept coming back to Dolan Toyota for your last three vehicles. Thanks so much for the great review, we look forward to assisting you next time!

January 23, 2019

Amazing experience! James F. was absolutely amazing. He was very Knowledgable and patient. He helped us find the perfect car at a great price. Zac in finance was great More

by MeganR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Fisher, Zac Barrett
Jan 23, 2019 -

Dolan Toyota responded

Hi Megan - Congratulations on your new car! We are elated to hear that James provided patient, knowledgeable service and best yet, that he found you the perfect car. We appreciate you taking the time to write us a review.

January 22, 2019

No Stress Buying Experience Buying from Dolan Toyota is a truly great experience. Their staff is professional, courteous and very knowledgeable. The buying process is easy and More

by Donald Preble, San Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Swanson
Jan 22, 2019 -

Dolan Toyota responded

Hi Donald - Thank you for sharing your experience so others will know what it's like to be a guest at Dolan Toyota! We are so happy to hear that your car-buying process was easy and straightforward. We truly appreciate your review and look forward to working with you again.

January 21, 2019

Jairo was great! Super efficient and easy. No hassle experience. Jairo was a great salesman. He dealt with me during a very busy time in my schedule. I would definitel More

by vlovettbei@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jairo , Craig Burkham
Jan 22, 2019 -

Dolan Toyota responded

Thank you so much for recommending Jairo and Dolan Toyota! We are delighted to hear that you had an easy, hassle-free car-buying experience. If there is anything else we can do to help, just let us know.

January 20, 2019

Purchase 2019 Highlander Stan Arnold and Steve Nadeau are true professionals-made the entire old car trade in and new car purchase easy and quick. Highly recommend this sales More

by Jackster831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Arnold, Steve Nadeau
Jan 21, 2019 -

Dolan Toyota responded

It's great to hear that Stan and Steve made your trade-in process easy and got you back on the road in a new car quickly. Thank you so much for posting about your experience! We appreciate you coming to Dolan Toyota.

January 17, 2019

donuts $500.00+ for service, which I don't mind, but how about donuts in the waiting room! The Kerig is great, but sitting in the Dolan Toyota waiting room More

by DeadSolidPerfect
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
Jan 17, 2019 -

Dolan Toyota responded

Thank you for coming to Dolan Toyota! We appreciate your review as well as your feedback regarding our refreshments, we will pass it along to our team. Thanks again!

January 16, 2019

Great service This visit was great. Xavier took extra care to help us after we told him about a past unpleasant visit. .During that visit our paperwork was put on More

by Fred123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier, Beth Pollard
Jan 17, 2019 -

Dolan Toyota responded

Thank you Fred! We are so happy to hear that Xavier made your visit a positive experience. We truly appreciate your business.

January 12, 2019

Family,friendly,clean,no pressure atmosphere! Dolan Reno Toyota Was a great place to purchase our next vehicle, We were welcomed as family and left with our great vehicle as family, I know tha More

by Smekkk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Barrett, Leo Silverio
Jan 14, 2019 -

Dolan Toyota responded

Thank you so much for such a fantastic review! We love that you can depend on Dolan Toyota for excellent car-buying experiences, every time. See you again soon!

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