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Dolan Toyota

Reno, NV

4.1
1,166 Reviews

2100 Kietzke Ln

Reno, NV

89502

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Showing 1,166 reviews

March 03, 2019

Great Service I have bought a few cars from Dolan Toyota and always had a great experience. Our salesman was Sahara, Beth Pollard's assistant. She was professional More

by toyote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Frank
Mar 04, 2019 -

Dolan Toyota responded

Thank you so much for coming back to Dolan Toyota for another vehicle! We are delighted that it was another successful experience and that Sahara provided courteous service. We appreciate your repeat business and kind review!

March 03, 2019

Great help on minor service issue Had a headlight go out while visiting the area. Service department saw us on a drive-in basis, took care of it promptly, and washed the car (which it More

by RenoVisitor
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Beau
Mar 18, 2019 -

Dolan Toyota responded

Hello, thank you for the fantastic review! Your recommendation means the world to us. We strive for 5-star experiences, and I'm delighted you received that from Jackie and the rest of the team. From everyone here at Dolan Toyota, thank you!

March 03, 2019

Went there for whine noise turned out to be nothing Kevin the foreman listened to my noise he assured me it wasn’t anything to worry about saving me money will definitely be coming back I really appreci More

by Daryl57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in service
Mar 04, 2019 -

Dolan Toyota responded

Hi Daryl - We are delighted that Kevin provided helpful service during your visit to Dolan Toyota! It's fantastic to hear that his honesty earned your business. Thanks so much and we look forward to serving you again.

March 02, 2019

Great Service Once again our experience at Dolan Toyota was great! Our salesman Cesar Madera was very knowledgeable and answered all our questions. At no time did w More

by Customer19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Madera, , Jonathan Duarte
Mar 04, 2019 -

Dolan Toyota responded

Thank you for coming back to Dolan Toyota! We are delighted that Cesar made your buying process a success and answered all of your questions. We appreciate your kind words and wish you safe driving!

March 02, 2019

Smooth Buying Process Dealer Rep was very helpful and worked hard to meet all of our needs. Was surprised at how smooth the process was. Only negative - To much wait time More

by Hank T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Burkham
Mar 04, 2019 -

Dolan Toyota responded

Hi Hank - Thanks for coming to Dolan Toyota! We are delighted to hear that overall the process went smoothly. We appreciate your feedback and hope you are loving your new-to-you vehicle.

February 23, 2019

Fast and speedy service Israel knew that we were on a timeline and was very speedy on getting us the truck that we wanted everything went through perfectly. Israel made us f More

by Cg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Israel
Feb 25, 2019 -

Dolan Toyota responded

Congratulations on your new truck! We can't ask for better feedback than you saying everything went perfectly. Thanks so much and welcome to the Dolan Toyota family!

February 23, 2019

Sweet! They are all great, awesome and considerable! especially BRUNO! no wonder why he’s in his position right now. SALUTE! I’m very thankful too. More

by GAJE02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Armas, Madison, Jonathan Duarte
Feb 25, 2019 -

Dolan Toyota responded

We are thankful to have you as a Dolan Toyota customer! Thanks as well for your many kind words about our team. We wish you safe and happy driving.

February 22, 2019

Outstanding Prompt Service I was helped the minute I drove in the service entrance by Jessie. I was there for an airbag replacement. I also said my windshield washer fluid wasn’ More

by Rhonda789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Arguello
Feb 22, 2019 -

Dolan Toyota responded

Rhonda - Thanks for coming to Dolan Toyota for your airbag replacement! We love to hear that Jessie was also able to take care of your washer fluid during your visit. We appreciate your great review and look forward to assisting you in the future.

February 22, 2019

Bought a Lemon I purchased a "certified pre-owned" 2012 Toyota Camry LE from you in 2014. Fast forward to February 2019, my wife gets rear ended and when the body sh More

by D Anderson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Hall
Mar 11, 2019 -

Dolan Toyota responded

I'm sorry that you're frustrated and can see why. I can assure you that we wouldn't knowingly disclose damage to a vehicle. We rely on Carfax reports like our customers do. I'd like to look into this and see if there is anything I can do to help. Please feel free to reach out to me as well. Thanks, Lucas Kunze - Service Manager - 775-384-5285

February 22, 2019

Tacoma repair Very good experience, starting with the service writers and their handling and following up of my trucks issue. Polite and professional staff includi More

by Frml2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Harris, service writer
Feb 25, 2019 -

Dolan Toyota responded

We are so happy to hear that from start to finish your service was a success! Thanks for taking the time to leave us a review, we will see you next time at Dolan Toyota.

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