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Dolan Toyota

Reno, NV

4.1
1,166 Reviews

2100 Kietzke Ln

Reno, NV

89502

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Showing 1,166 reviews

March 27, 2019

Exceptional!!!! Ask for Nathan Daylo!!! One word “STELLAR”...!!! Besides the fact that Toyota has an outstanding repution for their product....this dealership has an More

by Susan McLain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie in your service department , Andrew Swanson, Jonathan Duarte
Mar 27, 2019 -

Dolan Toyota responded

Hi Susan - We really appreciate you taking the time to recommend Nathan! It's wonderful that he delivered a five-star experience. if there is anything else we can assist with, please let us know.

March 24, 2019

A good experience. I took my Yaris to Dolan TOYOTA for its regular check-up. The service personnel were extremely courteous and helpful, as well as competent. I'll be ha More

by Azalea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan.
Mar 25, 2019 -

Dolan Toyota responded

Azalea - Thanks for the terrific review! We look forward to seeing you next time! - The Dolan Toyota Team

March 24, 2019

I was very satisfied with the service of my 4Runner Seatbelt problem which needed replacement of a part. Service advisor very nice and attentive to detail. Worked out and did everything he said he would More

by Suv4toy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nile Bremser
Mar 25, 2019 -

Dolan Toyota responded

Here at Dolan Toyota, we always value and appreciate our customers’ feedback. Thank you!!

March 21, 2019

Service I worked with Rene Villa. She was delightful. Rene walked me through the process and gave me options so that I could make the right choice for me. Tha More

by Renosit@att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Pollard
Mar 21, 2019 -

Dolan Toyota responded

Thanks for the wonderful review! It makes us so happy to hear that Rene provided helpful service and made sure you were informed to make the right choice. We appreciate you choosing Dolan Toyota.

March 17, 2019

Wonderful Service Had my car brought in for a manufacturer recall and was helped in a quick and timely manner. The staff were all a pleasure to work with! More

by Freedom!2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin from the shuttle, Jesse Huggins
Mar 18, 2019 -

Dolan Toyota responded

Here at Dolan Toyota, we are always thankful for the positive feedback, thank you!

March 15, 2019

Bought a truck :) An overall excellent sales experience:) Destin (sales) worked with me for over a month and was outstanding in the service rendered in my behalf (5 st More

by 5Truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destin Kodai, in the sales department, excellent. , Daniel Frank
Mar 18, 2019 -

Dolan Toyota responded

Thanks for the fantastic review! We love that Destin worked with you to get you into the best truck for you. Safe driving out there!

March 11, 2019

Loved the experience & my new truck! Very knowledgeable staff who worked efficiently to make the whole experience totally stress free. Our salesman, CJ Jimenez, was well informed on the More

by GMT1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Jimenez, Sales & the 2 newest finance guys as of 3/10/19.
Mar 12, 2019 -

Dolan Toyota responded

Thank you so much for sharing your experience! We are delighted that from start to finish you enjoyed working with the Dolan Toyota team. Most of all, we are glad that you're loving your new truck. Congratulations and safe driving!

March 09, 2019

Experience review As always it’s a pleasure to come in for maintenance service. They are always profesional and considerate of your timeZ my service advisor Kent is ver More

by mytoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent
Mar 11, 2019 -

Dolan Toyota responded

There is nothing we love more than hearing that our customers are enjoying their visits to Dolan Toyota! We are so glad that you can count on Kent and our Service Team for professional and considerate service. Thanks so much!

March 05, 2019

Service department Every time I have used the service department there have been issues. I had to visit dept three times to get a cluster fixed. I recently had service w More

by Fred Puente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Pitaro
Mar 20, 2019 -

Dolan Toyota responded

Fred - I hate to see that you've had disappointing experiences with our Service Department, this is very surprising for me to read. I apologize that your calls have gone unanswered and will give you a call myself to see if there is anything I can do to make up for our mistakes. Thank you, Lucas Kunze - Service Manager - 775-384-5285

March 04, 2019

New truck Had a very nice dealer Very patient and very understanding what we are looking for for my son for a new vehicle medicated did a great job under showin More

by connor777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Israel Hernandez
Mar 04, 2019 -

Dolan Toyota responded

Hi Connor - It was our privilege to assist you in finding a vehicle for your son! We are delighted that we earned your five stars. We hope your son is enjoying his new vehicle. Thanks so much for supporting Dolan Toyota with a great review!

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