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Dolan Toyota

Reno, NV

4.1
1,166 Reviews

2100 Kietzke Ln

Reno, NV

89502

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Showing 1,166 reviews

May 02, 2019

Outstanding Experience The staff at Dolan Toyota of Reno exceeded my expectations in every way. They were kind, genuine, hard working and helped me get in to the vehicle I More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Surabotsopon, Steve Umphress
May 02, 2019 -

Dolan Toyota responded

Hi Emily - Reviews like this one make our day! We are thrilled that our team worked hard to get you into the right car at the right price. Thank you so much for taking the time to recommend us. We hope you continue to love your new car.

May 02, 2019

Finance end of lease auto Everyone we dealt with was super attentive and courteous. Very professional. Steve and Mike made us feel welcome and appreciated. We will be back agai More

by Duffersils
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Parker, Steve Nadeau
May 03, 2019 -

Dolan Toyota responded

We are so happy that Steve and Mike delivered professional service which earned your business! Thank you for the kind words about the Dolan Toyota team. We hope you are loving your new car!

May 01, 2019

Service It was the first time I used this dealership for service, and I was very very impressed. The service department is very organized and well run. More

by Mary/2605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Bough
May 02, 2019 -

Dolan Toyota responded

Hi Mary - Thank you so much! We are so glad to hear that our Service Team left a great impression for your first visit. We appreciate your support and look forward to our continued relationship.

April 29, 2019

Excellent customer service From start to finished excellent service A shout to Austin, Geoffrey, Zac and Alexia. I will purchase another vehicle and send all my friends and fa More

by mlpapa80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Sallaz and Geoffrey , Zac Barrett
Apr 30, 2019 -

Dolan Toyota responded

What a wonderful review! Thank you so much for the compliments of our service and team. We really appreciate you recommending Dolan Toyota to your family and friends. Have a great day!

April 27, 2019

Great experience Dolan Toyota has a great selection of vehicles. The sales staff were great to work with. Nate Pacson was very knowledgeable, worked hard to make sure More

by Krista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Pacson, Natalie Pacson, Jonathon Duarte
Apr 29, 2019 -

Dolan Toyota responded

Thank you for commending our staff and the inventory selections. I'm glad you had a great experience working with Nate. Thank you for choosing Dolan Toyota!

April 26, 2019

Great service experience! I took my vehicle for a 75k service and was very happy with the professional and courteous service I received. Service advisor Kent was great about ex More

by Katia.A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Scott and Evelyn (from scheduling)
Apr 29, 2019 -

Dolan Toyota responded

I'm so pleased to hear that you continue to receive great customer service with our Service Team here at Dolan Toyota! I will be sure to pass along your praises of Kent and Evelyn. Thank you so much for taking the time to share, Katia!

April 25, 2019

Easy to get it done It was very easy to take care of recall. I made an appountment but then had to drop it early because of scheduling problem for me. That was no problem More

by Treecy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont know names sorry.
Apr 25, 2019 -

Dolan Toyota responded

Thanks for trusting us with your vehicle! We are so glad that our team was able to get you in early and take care of your recall repairs. Hope to see you at your next appointment!

April 23, 2019

Everything I could hope for! 2019 Prius AWD-e XLE Ricky Martinez was incredibly patient and helpful. We drove around the lot, the parking garage and over to the storage lot on Mill Street until we fo More

by JTaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Martinez, Vince Bough, Arturo Martinez
Apr 23, 2019 -

Dolan Toyota responded

It's our goal to match our customers with their perfect car so reading your review made our day! We are so happy to hear that Ricky was able to get you the payments that work for you and made the purchasing process easy and straightforward. Thank you so much for taking the time to recommend us! We truly appreciate it. Safe driving in your new Toyota Prius AWD!

April 21, 2019

Customer service Customer is number 1, very easy to work with even when there is a problem. There was a mix up on my prepaid service and they made it right. Appreciate More

by JGrace13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Pollard
Apr 21, 2019 -

Dolan Toyota responded

Customer experience is everything, thanks for sharing your experience at Dolan Toyota!

April 21, 2019

Great Service I came here to get my car serviced and they always do a wonderful job. I was able to get an appointment the same day that I called. They went over the More

by Kryss1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nile Bremser
Apr 21, 2019 -

Dolan Toyota responded

I'm so glad to hear that getting your car serviced at our store was fast and simple. Thank you for choosing Dolan Toyota!

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