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Dolan Toyota
Reno, NV
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Great Nile was fast and thorough, as he understood I needed to get to work. He walked out to meet me at my car. He told me what work I need to get done and Nile was fast and thorough, as he understood I needed to get to work. He walked out to meet me at my car. He told me what work I need to get done and when I should get it done More
Time & Price A person purchasing a vehicle only cares about two things: how much is the vehicle and how long will it take to make the purchase. The price is on th A person purchasing a vehicle only cares about two things: how much is the vehicle and how long will it take to make the purchase. The price is on the Dolan Toyota website and the purchasing process is quick and easy! More
Great Customer Service I’ve purchased 3 highlanders from Dolan. All the employees I’ve dealt with are ever so nice. They’re helpful and friendly. Such a refreshing change I’ve purchased 3 highlanders from Dolan. All the employees I’ve dealt with are ever so nice. They’re helpful and friendly. Such a refreshing change from other dealerships. More
Great service Thank you to everyone involved for treating us like family. Will be back for our next new car. We really enjoyed the staff and love the new Toyota. Thank you to everyone involved for treating us like family. Will be back for our next new car. We really enjoyed the staff and love the new Toyota. More
Service of Vehicle Took my truck in for a new battery. Service advisor Michael Troedel was very friendly and efficient. He stated the vehicle would be ready in about a Took my truck in for a new battery. Service advisor Michael Troedel was very friendly and efficient. He stated the vehicle would be ready in about an hour, which is was. The cost of the battery was about the same every where that I checked, except Costco was $40.00 cheaper but they didn’t take the battery, so you had to find a way to get rid of it. The only negative that I would have is when I originally called, the person told me he thought installation was included. It was not and I could have installed it myself and saved $25.00. More
Tire pressure check after pressure light came on due to I80 truck losing part of a load of glass. 3 of 4 tires damaged. Service manager did all possible to get us thr after pressure light came on due to I80 truck losing part of a load of glass. 3 of 4 tires damaged. Service manager did all possible to get us through full replacement of tires and realignment. Many thanks to our service manager but this was still a very very long day. Arrived home in the Bay Area about 7 pm More
Best Experience By Far Our visit To Dolan Toyota was by far the best experience we’ve ever had. When we arrived we were welcomed by Aaron Greene (sales specialist). We expla Our visit To Dolan Toyota was by far the best experience we’ve ever had. When we arrived we were welcomed by Aaron Greene (sales specialist). We explained to him what we wanted and what we were looking for and right away he helped us out. I want to mention that at all times he was very friendly and informative. My husband and I have had many experiences with other dealerships such as Ford, Jeep and Subaru but by far Toyota has been the best experience we have ever had when looking to purchase a car. Aaron made it possible for my husband and I to get the truck we were looking for and wanted just when we thought it wasn’t going to be possible and everything seemed to fall through, Aaron went out of his way to get us the best deal. He went above and beyond to get us the price we were looking to pay and even insurance price we were looking to get. Aaron provided us with amazing customer service and we will definitely come back to Toyota because of the outstanding customer service Aaron provide us with. I would really recommend Dolan Toyota for your next vehicle purchase and Aaron as your sales specialist. More
Great Selection Of Cars And Wonderful Buying Experience Sahara helped us find the perfect car for us because she really took the time to listen to - and hear - our needs. We thought we had a pretty good ide Sahara helped us find the perfect car for us because she really took the time to listen to - and hear - our needs. We thought we had a pretty good idea of what we wanted and we looked at a lot of autos and even test drove two. Sahara sensed that what we thought we wanted wasn't really aligning with our expectations, and after being very patient with us, she politely recommended another option to consider. Turns out she found the car that really worked great for us. There was no sales pressure at all, I mean zero; just Sahara taking her time to make sure we were going to be very happy with our selection and we certainly are. She was terrific. Jairo was also very helpful in working with us on the financing and warranty "paper work". He was very thorough and knowledgeable and made a lengthy process painless. A few days later, Alexia and Tyler were also great in taking all the time necessary to make us thoroughly familiar with all of the features our Highlander XLE had. Very impressive features and staff! Make no mistake about it. Buying an auto from the Dolan Toyota Group is not a short, in & out, quick sign and forget you experience. Their staff really care about you as a customer and want to make sure you get the car that really meets your needs and desires. For us, it was a truly delightful experience. More
New Highlander Beth is Amazing! She listened to my wants and needs and put me in the perfect car. I was letting go of my very old Yukon that I grew to love, so needi Beth is Amazing! She listened to my wants and needs and put me in the perfect car. I was letting go of my very old Yukon that I grew to love, so needing to step down in size was not easy but I wanted to sit an a ton of cars to rule out al my options but I always came backs to the Highlander that Beth said she thought would be perfect! SHE WAS RIGHT! The whole process was very simple and smooth! Everyone was great! I even got a lesson on how to use al the much more advanced stuff so I didnt have to figure it out on my own! More
Great service I was treated very well from start to finish. Fast and reliable service. Options were presented clearly, they knew what they were taking about. Highly I was treated very well from start to finish. Fast and reliable service. Options were presented clearly, they knew what they were taking about. Highly recommended. More