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Dolan Toyota

Reno, NV

4.1
1,166 Reviews

2100 Kietzke Ln

Reno, NV

89502

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Showing 1,166 reviews

August 29, 2019

Great Nile was fast and thorough, as he understood I needed to get to work. He walked out to meet me at my car. He told me what work I need to get done and More

by TracySousa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nile Bremser
Aug 30, 2019 -

Dolan Toyota responded

Thank you very much for the excellent review! We are so happy to hear that Nile made your recent service visit such a success. If any future issues should arise, the team at Dolan Toyota will be here to help.

August 28, 2019

Time & Price A person purchasing a vehicle only cares about two things: how much is the vehicle and how long will it take to make the purchase. The price is on th More

by Zach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Parker, Steve Nadeau
Aug 29, 2019 -

Dolan Toyota responded

Thank you so much, Zach! We are thrilled to hear that you can depend on Dolan Toyota for straightforward pricing and a fast car-buying process. We hope to work with you again in the future!

August 24, 2019

Great Customer Service I’ve purchased 3 highlanders from Dolan. All the employees I’ve dealt with are ever so nice. They’re helpful and friendly. Such a refreshing change More

by Annie1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know their names. Sorry.
Aug 26, 2019 -

Dolan Toyota responded

Annie, thank you for being a loyal customer! We love the Toyota Highlander and happy to see that you do as well. Thank you for being a part of the Dolan Toyota family and for the kind review!

August 20, 2019

Great service Thank you to everyone involved for treating us like family. Will be back for our next new car. We really enjoyed the staff and love the new Toyota. More

by Shirley1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyatt Price,Steve Umphress,Alexia Juzma
Aug 21, 2019 -

Dolan Toyota responded

Thank you so much, Shirley! We are so glad that you enjoyed working with us as much as we enjoyed working with you. Safe driving in your new Toyota!

August 15, 2019

Service of Vehicle Took my truck in for a new battery. Service advisor Michael Troedel was very friendly and efficient. He stated the vehicle would be ready in about a More

by No carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Troedel - Service Advisor
Aug 16, 2019 -

Dolan Toyota responded

Thank you very much for coming to Dolan Toyota for your new battery! We are happy to hear that Michael delivered friendly service and got you back on the road in a timely manner. We appreciate your feedback as well. Have a wonderful weekend!

August 15, 2019

Tire pressure check after pressure light came on due to I80 truck losing part of a load of glass. 3 of 4 tires damaged. Service manager did all possible to get us thr More

by Virgil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Scott/1582
Aug 15, 2019 -

Dolan Toyota responded

Virgil - Our apologies for the long repair time. We appreciate you trusting us with your vehicle and are glad that our team was able to take care of the tire replacement and realignment. If there is anything else we can assist you with, please let us know. Thank you for your feedback!

August 15, 2019

Best Experience By Far Our visit To Dolan Toyota was by far the best experience we’ve ever had. When we arrived we were welcomed by Aaron Greene (sales specialist). We expla More

by Gudino_o
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Greene
Aug 16, 2019 -

Dolan Toyota responded

We are so happy to hear that our service stood out from the other car dealerships you've visited! It's wonderful that Aaron helped you get into exactly the truck you wanted at the best price around. Thank you so much for the many compliments. We are thrilled to have as part of the Dolan Toyota family! Safe and happy driving.

August 14, 2019

Great Selection Of Cars And Wonderful Buying Experience Sahara helped us find the perfect car for us because she really took the time to listen to - and hear - our needs. We thought we had a pretty good ide More

by Jackson Booth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahara Guillen, Jairo Vega, Alexia Guzman and Tyler Larsen
Aug 14, 2019 -

Dolan Toyota responded

Jackson - There is nothing that makes us happier than hearing that our customers are driving home from Dolan Toyota in their dream cars, congratulations! It's great to hear that Sahara delivered a pressure-free buying experience and worked to find the right vehicle for you. We are also glad that the paperwork was straightforward and simple. Thank you so much for such a fantastic review! We hope you continue to enjoy your Highlander XLE.

August 09, 2019

New Highlander Beth is Amazing! She listened to my wants and needs and put me in the perfect car. I was letting go of my very old Yukon that I grew to love, so needi More

by DiamondThehighlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Pollard
Aug 09, 2019 -

Dolan Toyota responded

Thank you for your review of Dolan Toyota! We are so pleased to read Beth provided wonderful customer service while you were our guest and was able to put you in the Toyota Highlander. Great choice! We hope to see you again soon and thank you for your support.

August 07, 2019

Great service I was treated very well from start to finish. Fast and reliable service. Options were presented clearly, they knew what they were taking about. Highly More

by Jahaziel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Beaman
Aug 08, 2019 -

Dolan Toyota responded

We are delighted to earn your recommendation! It's wonderful to hear that from start to finish you received five-star service. Thank you for coming to Dolan Toyota!

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