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Dolan Toyota

Reno, NV

4.1
1,166 Reviews

2100 Kietzke Ln

Reno, NV

89502

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Showing 1,166 reviews

September 15, 2019

Toyota Certified Pre Owned Overall good experience. Friendly and helpful staff. Emails were answered very quickly which was very much appreciated. The only disappointment we had More

by Leigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy, Arianne, Casey
Sep 16, 2019 -

Dolan Toyota responded

Hi Leigh! Thank you for your review of Dolan Toyota. We appreciate your business and your feedback about your recent car-buying experience. I am sorry to see you are disappointed in the detailing service. Please give us a call if you would like to discuss this further. Thank you and have a great day!

September 12, 2019

Tacoma purchase My experience in purchasing my new Tacoma was good. The dealership was willing to negotiate, and the staff was very cooperative and helpful. I would b More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Israel Hernandez
Sep 13, 2019 -

Dolan Toyota responded

Congratulations on your new Toyota Tacoma, Rick! We are very happy to hear that our team earned your business with their helpful service. Thanks so much for your positive feedback. We would love to work with you in the future!

September 08, 2019

Service Everyone very pleasant. Clean facility. Quick to wait on you. The only issue is they did not have parts for my car ordered ahead of time. I had t More

by GaryD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nadeau
Sep 09, 2019 -

Dolan Toyota responded

Gary, I appreciate your business and your candor here. We could have been more prepared and I will review this with my team to improve. Thank you again, Ken Cerny - Service Manager - 775-826-5050

September 06, 2019

Exceptional Service Everyone at Dolan Toyota was awesome, especially our salesman Tony Promise! He was phenomenal! We will be customers for life because of him!!! He unde More

by Logan Adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Promise (Sales), Steve Umphress (Finance)
Sep 09, 2019 -

Dolan Toyota responded

Logan, thank you for taking the time to share this awesome feedback. We love seeing reviews like this and knowing that you had such a great experience working with Tony, Steve and the rest of our team. Welcome to the Dolan Toyota family and thank you again for your business!

September 06, 2019

Took a while but worth the wait. Did a good job and shuttled me to my destination for waiting. Kept me informed. Helpful in doing 30,000 mile service a little early - saved a trip! More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nixon
Sep 06, 2019 -

Dolan Toyota responded

Thank you for your feedback, Pat! We are glad to hear that your service visit went smoothly. All of us at Dolan Toyota are grateful to have you as a customer.

September 04, 2019

Awesome! Professional young people who worked with me; very attentive to my thoughts and desires for my new Rav4 hybrid.? They were good listeners and always More

by Landrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo, Westin, Tyler and Sarah
Sep 04, 2019 -

Dolan Toyota responded

We love hearing kind words about our wonderful team so this is great to read! Thank you very much for your positive feedback. We are glad to have you as part of the Dolan Toyota family!

September 02, 2019

Dolan family Thank you again Dolan Toyota family. My loves her new 4runner. Couldn't ask for a better group of people. Special thank you to Nick and Zac. More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Paolillo, Waylon Tipton, Zac Barrett
Sep 03, 2019 -

Dolan Toyota responded

It's our pleasure to serve you! Thank you so much for trusting us with your business. We really appreciate your kind review and would love the opportunity to work with you again in the future.

August 31, 2019

Nice People They were willing to negotiate on price and the sales staff is eager to accommodate. I look forward to future service and sales experiences, seems l More

by 1937Scott
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Greene, Lisette Becerra
Sep 02, 2019 -

Dolan Toyota responded

Hi Scott. Thanks for being our guest here at Dolan Toyota and giving us the opportunity to serve you. We look forward to seeing you again in the future.

August 29, 2019

New 2020 Corolla, love it! Sales staff were easy to work with, no high pressure sales tactics, large stock to choose from, treated me well and were willing to compromise and pro More

by Bbpierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominyck Rojas; Sarah Sasville, Brady Dolan, Zac Barrett
Aug 30, 2019 -

Dolan Toyota responded

At Dolan Toyota it's our goal to deliver a pressure-free car-buying experience and we are so glad this came through to you! It's wonderful to hear that you're enjoyed your new car. Thank you for your business and positive feedback!

August 29, 2019

Excellent Car and Customer Service Independent mechanic gave my used car A+ rating after exhaustive evaluation. James, Delaney and Michael Parker great to deal with. I highly recommen More

by brewstermoseley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Delaney, Michael Parker.
Aug 29, 2019 -

Dolan Toyota responded

Thank you for your review of Dolan Toyota! We appreciate your business and thank you for mentioning James, Delaney, and Michael on our team. We would love the opportunity to work with you again soon!

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