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Dolan Toyota

Reno, NV

4.1
1,166 Reviews

2100 Kietzke Ln

Reno, NV

89502

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Showing 1,166 reviews

November 12, 2019

Just passing through. Thanks for the accommodations! Truck went in dirty, came out clean. I am very satisfied with the service I received. Thank you. More

by My 2010 tundra
Recommend Dealer
Yes
Employees Worked With
Nile
Nov 13, 2019 -

Dolan Toyota responded

It was our pleasure to assist you! Thanks so much. If you're ever back in the area, we would love to see you at Dolan Toyota.

November 12, 2019

The service department the Dolan Toyota is a top-of-the-line service department I worked with David Nixon With the problem I had David handled the problem with integrity in a very professional m More

by jdmendy_89511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nixon service department
Nov 12, 2019 -

Dolan Toyota responded

It's great to hear that David addressed all of your concerns and got your car running smoothly. Thanks so much for coming to Dolan Toyota!

November 09, 2019

From entering to exiting the service dept. everyone was polite, answered my questions and took care of why I brought my car in.... EXCELLENT SERVICE! More

by Yessy
Recommend Dealer
Yes
Employees Worked With
Andrew
Nov 11, 2019 -

Dolan Toyota responded

It's great to hear that from start to finish you had a five-star experience with our service team! Thank you for trusting us with your vehicle.

November 06, 2019

Everyone was very nice and helpful. I got all of my questions answered. My service adviser was very helpful and very customer service oriented. I will recommend Reno Toyota to friends. More

by Claflin456
Recommend Dealer
Yes
Employees Worked With
Dylan Ernst
Nov 06, 2019 -

Dolan Toyota responded

Thank you so much for recommending our services to your friends! We are glad that you received helpful care. If you have any questions in the future, we will be here to assist.

November 05, 2019

I want to thank the young man who helped me get everything done. He was new to Dolan and he did a great job. Very courteous and efficient! More

by Karen Bierce
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 06, 2019 -

Dolan Toyota responded

Hi Karen - We really appreciate positive feedback about our team and are so glad to see this review! Thank you very much for trusting Dolan Toyota with your vehicle.

October 25, 2019

Very satisfied w/ out rav4 xle purchase at Dolan Toyota I would like to compliment our sales advisor Cai Diaz. She was professional, courteous and very helpful. Very nice buying experience and we’ll buy More

by DoyCaballero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cai Diaz
Oct 28, 2019 -

Dolan Toyota responded

I'm so glad to hear that you had an enjoyable purchase experience, supported by Cai at Dolan Toyota. We're honored to have the opportunity to serve you and hope to see you again in the future.

October 20, 2019

Nick Milam Nick took care of my service with professionalism and as the excellent employee that he is - to completion. That included a special request which he h More

by Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Milam
Oct 21, 2019 -

Dolan Toyota responded

Thank you for your compliments of Nick. He takes pride in taking excellent care of our guests so it's great to see that you agree. Thank you for choosing Dolan Toyota to service your vehicle.

October 19, 2019

Amazing experience Beth and DJ have always been amazing to me. The whole Dolan group is professional and knowledgeable. I just want to say thank you to Kyle who did my More

by LanaNicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah , Beth Pollard, DJ Stacey, Zac Barrett
Oct 21, 2019 -

Dolan Toyota responded

Lana, you are making our day! Thank you from the whole team here at Dolan Toyota.

October 18, 2019

My advisor Kent Kent always makes sure I get what I’ve requested, he is very thorough, easy to work with and explained every detail. He and your shop foreman and Stan More

by D.Moore
Recommend Dealer
Yes
Employees Worked With
Kent , Stan Arnold, Steve Nadeau
Oct 18, 2019 -

Dolan Toyota responded

It makes us happy to hear that you can trust Kent and Stan with all your auto service needs. Thank you very much for your continued support! We look forward to your next visit with us at Dolan Toyota.

October 16, 2019

excellent Service Ashley Williams the service tech that greeted me and wrote the service agreement was excellent in her approach to customer service. Overall great staf More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
Oct 17, 2019 -

Dolan Toyota responded

Tony, thank you for the compliments of Ashley's customer service. We appreciate the great feedback and five-star review ~ Dolan Toyota team

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