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Dolan Toyota

Reno, NV

4.1
1,154 Reviews

2100 Kietzke Ln

Reno, NV

89502

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Showing 1,154 reviews

December 26, 2019

Super easy to buy my Tundra 4x4 SR long bed as a driveaway to California. I was pleasantly surprised that a tank of gas was included. More

by Xtopher
Recommend Dealer
Yes
Employees Worked With
Richard Gardner, Heidi Scheinfeld
Dec 26, 2019 -

Dolan Toyota responded

Congratulations on your new Toyota Tundra! We are so happy to hear that you're a satisfied customer. Thank you for trusting us with your business!

December 22, 2019

Leo was very helpful with regards to my vehicle search. This is the 5th car we have purchased from Dolan and the entire experience including finance is very professional and we will definitely use them aga More

by john.r.myers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Umphress , Leo Silverio
Dec 23, 2019 -

Dolan Toyota responded

John, thank you for the kind review! We are so grateful to have you as a regular customer at Dolan Toyota. Leo is an excellent member of our team, and we will certainly let him know that you enjoyed working with him!

December 19, 2019

I went to Dolan Toyota for service and tires and received outstanding service from Rolando Chamale and found the service was excellent on vehicle and I will come back More

by Willieosterman
Recommend Dealer
Yes
Employees Worked With
Service Rolando Chamale
Dec 20, 2019 -

Dolan Toyota responded

Thank you for allowing us to assist you! We are happy to hear that Rolando earned your five stars. All of us at Dolan Toyota appreciate your support and look forward to serving you in the future!

December 19, 2019

I’m wondering why Nile does not explain fully the reasons why he is recommending a major service like the transmission on the next visit or 93,000 miles, the car is in good condition right now, can somebody More

by Cabreraminera
Recommend Dealer
Yes
Employees Worked With
Nile
Jan 06, 2020 -

Dolan Toyota responded

I'm sorry that we weren't clearer about our service recommendations. I'd be happy to assist with any questions you might have, but I can't locate your contact information from this review. Would you please call me directly? Thank you, Ken Cerny - Service Manager - 775-826-5050

December 18, 2019

I can’t say enough about Dolan Toyota . I want to thank Jeremy for always being there for me and helping me to find the car that was best suited for me. He is a wonderful asset to the company. The next won More

by bac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Umphries, Beth Pollard, Jeremy Sinner, Brady Dolan
Dec 19, 2019 -

Dolan Toyota responded

Thank you for the kind review, Bonnie, and for taking the time to mention so many great members of our team! We are grateful to have you as a customer here at Dolan Toyota. Jeremy, Beth, Steve, Ryan, Brady, and Tommy will all be delighted to know that you appreciate their help! Merry Christmas!

December 14, 2019

They listened to my need for having my truck back within a few hours, solved my issues, and completed their service efficiently and professionally. I appreciated and enjoyed the experience. More

by Dick
Recommend Dealer
Yes
Employees Worked With
Stan Arnold
Dec 16, 2019 -

Dolan Toyota responded

Dick, thank you for the 5 stars! We couldn't be more pleased to know that we lived up to our high service standard here at Dolan Toyota. We are looking forward to working with you and your truck in the future!

December 13, 2019

Every time I bring my Camry I to Dolan Toyota everyone is awesome. Today I dealt with Drew who also exceeded my expectations! Thanks for making me feel like part of the family!! More

by Cherylremin10
Recommend Dealer
Yes
Employees Worked With
Mickey Weisser
Dec 16, 2019 -

Dolan Toyota responded

Thank you for the 5 star review! We are so grateful to have you as part of the Dolan Toyota family. Drew is excellent, and we couldn't be more proud to hear that he exceeded your expectations. We will be sure to share your kind words with him! We are looking forward to seeing you again.

December 13, 2019

My 2003 Tundra was recalled for an air bag issue. I arrived at 7:15 and got right in. I had just had an appendectomy two days earlier and was in a bit of discomfort. Dolan Toyota got The Tundra fixed i More

by Pbgallant
Recommend Dealer
Yes
Employees Worked With
Evelyn Araujo
Dec 13, 2019 -

Dolan Toyota responded

We are glad that our team could take care of your recall repairs in a timely manner. Thank you so much for trusting us with your Toyota Tundra! We hope that you are feeling better.

December 12, 2019

Overall bad experience! Oil change took almost three hours with an appointment. Was given the “wrong” information about my car needing an air filter. Then was given an excuse about not being to locate m More

by MK Conrin
Recommend Dealer
No
Employees Worked With
Dylan Ernst
Jan 06, 2020 -

Dolan Toyota responded

There are a number of issues mentioned here and I can understand why you were frustrated. I'd like to help address these concerns, but without additional information I won't be able to find your phone number. Would you please contact me so we can talk this through? Thank you, Ken Cerny - Service Manager - 775-826-5050

December 12, 2019

Great job by all. Thank you thank you. Merry Christmas and happy new year. The truck is driving great. My wife is not allowed in it More

by madreamsky
Recommend Dealer
Yes
Employees Worked With
Beth Pollard, Zac Barrett
Dec 13, 2019 -

Dolan Toyota responded

Thank you for the 5 stars! We are so happy to hear that you enjoyed working with us here at Dolan Toyota. Merry Christmas and Happy Holidays!

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