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Dolan Toyota

Reno, NV

4.1
1,166 Reviews

2100 Kietzke Ln

Reno, NV

89502

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Showing 1,166 reviews

January 25, 2020

pleasant Overall very expedient. The salesman Ricky was very fast in getting things done. I was pleased on how the whole deal went, and I really like the vehic More

by davejr3910
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky, the finance guy, and the tech gal were all good
Jan 27, 2020 -

Dolan Toyota responded

Hi Dave - It's wonderful to hear that you're satisfied with your new vehicle and the service you received at Dolan Toyota. Thank you so much for trusting us with this purchase! We hope to see you again for your first oil change.

January 24, 2020

Brandon Jones was my sales rep. And I would like to say how good he and just everybody I talk with at dolan took care of me. With the price and service that was put into my new tacoma. Thanks again, P More

by Pat Jones
Recommend Dealer
Yes
Employees Worked With
Brandon Jones
Jan 24, 2020 -

Dolan Toyota responded

Pat, thanks for taking the time to write us a review. We are so glad that we earned your business at Dolan Toyota. We hope you love your new Toyota Tacoma!

January 24, 2020

I can’t enough about the people I dealt with yesterday, Ryan Dolan, Mark Miller, Wesley, Casey and “Hirow!” Best experience I’ve ever had purchasing a vehicle. I will highly recommend Dolan to all of my More

by Diandco1952
Recommend Dealer
Yes
Employees Worked With
See above in comments , Mark Miller
Jan 24, 2020 -

Dolan Toyota responded

Wow, thanks so much for sharing your awesome experience with our team! We are so thrilled to hear that you enjoyed your visit. At Dolan Toyota, we are committed to taking care of our customers and it's great to know that rang true for you. Safe travels!

January 20, 2020

Beth Pollard is an absolute dream maker! I was leasing a car I wasn’t really loving. After communicating via DMs with Beth, she found me a 2019 XLE Highlander with all the bells and whistles I wanted. I hav More

by Stephaniektng
Recommend Dealer
Yes
Employees Worked With
Steve, Tyler, Beth Pollard
Jan 20, 2020 -

Dolan Toyota responded

Thank you so much for sharing your stellar experiences with Beth, Steve, and Tyler! It is our goal to consistently take care of customers and we love to hear that our team makes you feel that every time! We sincerely appreciate your loyalty to Dolan Toyota and are honored to have earned your trust. We hope you are loving your 2019 Toyota Highlander XLE and we can't wait to work with you again in the future!

January 19, 2020

Melanie zavala took great care of us she knows what is doing great job Melanie zavala the finance people also took time to explain everything to us I like to thank everyone in the Toyota department reno T More

by Santosramirez
Recommend Dealer
Yes
Employees Worked With
Melanie zavala
Jan 20, 2020 -

Dolan Toyota responded

We are delighted to hear that you enjoyed working with us as much as we enjoyed working with you. Thank you for rating us five stars! All of us at Dolan Toyota wish you happy driving in your new vehicle.

January 18, 2020

Overall good experience Our product specialist Nikolai Lima was good to work with and worked very hard to answer all of our questions. I have an A type personality so am pro More

by mdhallauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikolai Lima, Zac Barrett
Jan 20, 2020 -

Dolan Toyota responded

Customer feedback is important to us and we appreciate you taking the time to share your recent buying experience. We are very glad to hear that Zac helped ensure that your purchasing process was a success. Thank you so much for your business! We hope that you love your new vehicle.

January 16, 2020

Staff was friendly and professional. But I scheduled and appointment for an oil change, showed up early was given a promised back time for an hour and 15 minute wait. Took an hour 45 for a scheduled oil cha More

by Adams
Recommend Dealer
No
Employees Worked With
Service
January 15, 2020

Nile is super helpful and my appointments at Dolan Toyota are always better when he is my Service Advisor. Always welcome a car wash to end my visit. More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Didn't deal w anyone else
Jan 16, 2020 -

Dolan Toyota responded

Thank you so much for coming to Dolan Toyota for all your auto service needs! We love that you always drive home in a freshly washed car. Have a great day!

January 14, 2020

No stress car buying at Dolan Toyota. Best car buying experience we’ve ever had. Our Sales person Phillip was fantastic, no pressure. We will be back in June 2020!! More

by Bee
Recommend Dealer
Yes
Employees Worked With
Phillip Thoun, Gavin (Finance officer)
Jan 15, 2020 -

Dolan Toyota responded

Thank you for the 5-star review! We are pleased to hear that our team at Dolan Toyota took good care of you, and we will certainly let Phillip know that you appreciate his help. We look forward to seeing you again soon!

January 13, 2020

Steve Umphress and Wyatt Price were both extremely helpful in the purchase of my new RAV4. I bought my first RAV4 from Steve and have sent 3 more people to Dolan Toyota because of the great service, More

by edelius
Recommend Dealer
Yes
Employees Worked With
Wyatt Rice, Steve Umphress
Jan 14, 2020 -

Dolan Toyota responded

Thank you so much for referring your friends to Dolan Toyota! We truly appreciate your support as well as this kind review. We hope you continue to enjoy your Toyota RAV4!

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