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Dolan Toyota

Reno, NV

4.1
1,154 Reviews

2100 Kietzke Ln

Reno, NV

89502

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Showing 1,154 reviews

January 24, 2020

I can’t enough about the people I dealt with yesterday, Ryan Dolan, Mark Miller, Wesley, Casey and “Hirow!” Best experience I’ve ever had purchasing a vehicle. I will highly recommend Dolan to all of my More

by Diandco1952
Recommend Dealer
Yes
Employees Worked With
See above in comments , Mark Miller
Jan 24, 2020 -

Dolan Toyota responded

Wow, thanks so much for sharing your awesome experience with our team! We are so thrilled to hear that you enjoyed your visit. At Dolan Toyota, we are committed to taking care of our customers and it's great to know that rang true for you. Safe travels!

January 20, 2020

Beth Pollard is an absolute dream maker! I was leasing a car I wasn’t really loving. After communicating via DMs with Beth, she found me a 2019 XLE Highlander with all the bells and whistles I wanted. I hav More

by Stephaniektng
Recommend Dealer
Yes
Employees Worked With
Steve, Tyler, Beth Pollard
Jan 20, 2020 -

Dolan Toyota responded

Thank you so much for sharing your stellar experiences with Beth, Steve, and Tyler! It is our goal to consistently take care of customers and we love to hear that our team makes you feel that every time! We sincerely appreciate your loyalty to Dolan Toyota and are honored to have earned your trust. We hope you are loving your 2019 Toyota Highlander XLE and we can't wait to work with you again in the future!

January 19, 2020

Melanie zavala took great care of us she knows what is doing great job Melanie zavala the finance people also took time to explain everything to us I like to thank everyone in the Toyota department reno T More

by Santosramirez
Recommend Dealer
Yes
Employees Worked With
Melanie zavala
Jan 20, 2020 -

Dolan Toyota responded

We are delighted to hear that you enjoyed working with us as much as we enjoyed working with you. Thank you for rating us five stars! All of us at Dolan Toyota wish you happy driving in your new vehicle.

January 18, 2020

Overall good experience Our product specialist Nikolai Lima was good to work with and worked very hard to answer all of our questions. I have an A type personality so am pro More

by mdhallauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikolai Lima, Zac Barrett
Jan 20, 2020 -

Dolan Toyota responded

Customer feedback is important to us and we appreciate you taking the time to share your recent buying experience. We are very glad to hear that Zac helped ensure that your purchasing process was a success. Thank you so much for your business! We hope that you love your new vehicle.

January 16, 2020

Staff was friendly and professional. But I scheduled and appointment for an oil change, showed up early was given a promised back time for an hour and 15 minute wait. Took an hour 45 for a scheduled oil cha More

by Adams
Recommend Dealer
No
Employees Worked With
Service
January 15, 2020

Nile is super helpful and my appointments at Dolan Toyota are always better when he is my Service Advisor. Always welcome a car wash to end my visit. More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Didn't deal w anyone else
Jan 16, 2020 -

Dolan Toyota responded

Thank you so much for coming to Dolan Toyota for all your auto service needs! We love that you always drive home in a freshly washed car. Have a great day!

January 14, 2020

No stress car buying at Dolan Toyota. Best car buying experience we’ve ever had. Our Sales person Phillip was fantastic, no pressure. We will be back in June 2020!! More

by Bee
Recommend Dealer
Yes
Employees Worked With
Phillip Thoun, Gavin (Finance officer)
Jan 15, 2020 -

Dolan Toyota responded

Thank you for the 5-star review! We are pleased to hear that our team at Dolan Toyota took good care of you, and we will certainly let Phillip know that you appreciate his help. We look forward to seeing you again soon!

January 13, 2020

Steve Umphress and Wyatt Price were both extremely helpful in the purchase of my new RAV4. I bought my first RAV4 from Steve and have sent 3 more people to Dolan Toyota because of the great service, More

by edelius
Recommend Dealer
Yes
Employees Worked With
Wyatt Rice, Steve Umphress
Jan 14, 2020 -

Dolan Toyota responded

Thank you so much for referring your friends to Dolan Toyota! We truly appreciate your support as well as this kind review. We hope you continue to enjoy your Toyota RAV4!

January 12, 2020

I can’t say enough good things about my experience working with Tony Promise and Zac Barrett at Reno Dolan Toyota. They were super helpful and very fair. I now am a proud owner of my first truck! T More

by Sondgrothj
Recommend Dealer
Yes
Employees Worked With
Tony Promise 5 stars??, Zac Barrett
Jan 13, 2020 -

Dolan Toyota responded

We all hope you enjoy your beautiful truck from Dolan Toyota! Thanks for the mention of Tony and Zac, we'll be sure to pass it along.

January 09, 2020

Good Experience was treated nicely. Everyone was professional. Price wise I don’t think Dolan was the cheapest, but I feel comfortable buying from them. More

by Ballew4576
Recommend Dealer
Yes
Employees Worked With
Alec
Jan 10, 2020 -

Dolan Toyota responded

We appreciate this feedback and are glad to hear that you felt comfortable working with our team to get into your new vehicle. Thank you for your business! The entire team at Dolan Toyota wishes you safe and happy driving.

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