Dolan Toyota
Reno, NV
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I can’t enough about the people I dealt with yesterday, Ryan Dolan, Mark Miller, Wesley, Casey and “Hirow!” Best experience I’ve ever had purchasing a vehicle. I will highly recommend Dolan to all of my Ryan Dolan, Mark Miller, Wesley, Casey and “Hirow!” Best experience I’ve ever had purchasing a vehicle. I will highly recommend Dolan to all of my friends!! More
Beth Pollard is an absolute dream maker! I was leasing a car I wasn’t really loving. After communicating via DMs with Beth, she found me a 2019 XLE Highlander with all the bells and whistles I wanted. I hav car I wasn’t really loving. After communicating via DMs with Beth, she found me a 2019 XLE Highlander with all the bells and whistles I wanted. I have been working with Beth for several years, and she’s always had my best interest at heart. She always looks for the best ways to get me into a car I want without breaking my bank. This was my 3rd time working with Beth, and this time I purchased my dream car. Beth makes buying a car exciting and she goes beyond to ensure you understand everything! Beth is not only my favorite car sales woman, but she also has become my friend. Steve in finance was spectacular to work with. The paperwork of purchasing can be tasking, but Steve made sure I understood everything and receiving all deals and packages. Both Steve and Beth worked to ensure all components of purchasing was smooth and met a high levels of excellence. Tyler was the best “car school” teachers. With car technology he knew all the tips and tricks and made sure I felt comfortable and confident in my new car. I love Dolan Auto Group and being part of the family. Every employee I’ve encountered, including Beth, Steve and Tyler, go above and beyond to ensure top notch service. More
Melanie zavala took great care of us she knows what is doing great job Melanie zavala the finance people also took time to explain everything to us I like to thank everyone in the Toyota department reno T doing great job Melanie zavala the finance people also took time to explain everything to us I like to thank everyone in the Toyota department reno Toyota you rock More
Overall good experience Our product specialist Nikolai Lima was good to work with and worked very hard to answer all of our questions. I have an A type personality so am pro Our product specialist Nikolai Lima was good to work with and worked very hard to answer all of our questions. I have an A type personality so am prone to ask a lot of questions and expect answers. I was frustrated because some of my questions received less then adequate answers, but overall I was satisfied because Nikolai stayed with me and did his best to answer questions. I did buy the car. Zac Barret was excellent. I would visit the dealership again just to see him multi task. We talked about everything from buying a car and extended warranties to Bonners Ferry, ID and huckleberries and Zac never lost track of what he was doing. I would buy another car just to see if I could trip him up! Excellent experience. More
Staff was friendly and professional. But I scheduled and appointment for an oil change, showed up early was given a promised back time for an hour and 15 minute wait. Took an hour 45 for a scheduled oil cha appointment for an oil change, showed up early was given a promised back time for an hour and 15 minute wait. Took an hour 45 for a scheduled oil change and cost 120 dollars. No updates or explanations. Disappointed that a scheduled service took so long especially for the price. No issues with the team just never got updated, had to ask for update after promised time passed. More
Nile is super helpful and my appointments at Dolan Toyota are always better when he is my Service Advisor. Always welcome a car wash to end my visit. are always better when he is my Service Advisor. Always welcome a car wash to end my visit. More
No stress car buying at Dolan Toyota. Best car buying experience we’ve ever had. Our Sales person Phillip was fantastic, no pressure. We will be back in June 2020!! experience we’ve ever had. Our Sales person Phillip was fantastic, no pressure. We will be back in June 2020!! More
Steve Umphress and Wyatt Price were both extremely helpful in the purchase of my new RAV4. I bought my first RAV4 from Steve and have sent 3 more people to Dolan Toyota because of the great service, helpful in the purchase of my new RAV4. I bought my first RAV4 from Steve and have sent 3 more people to Dolan Toyota because of the great service, helpfulness and great value. And I will continue to recommend you to anyone buying a vehicle. More
I can’t say enough good things about my experience working with Tony Promise and Zac Barrett at Reno Dolan Toyota. They were super helpful and very fair. I now am a proud owner of my first truck! T working with Tony Promise and Zac Barrett at Reno Dolan Toyota. They were super helpful and very fair. I now am a proud owner of my first truck! Thank you all for your help!! More
Good Experience was treated nicely. Everyone was professional. Price wise I don’t think Dolan was the cheapest, but I feel comfortable buying from them. professional. Price wise I don’t think Dolan was the cheapest, but I feel comfortable buying from them. More