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Dolan Toyota

Reno, NV

4.1
1,166 Reviews

2100 Kietzke Ln

Reno, NV

89502

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Showing 1,166 reviews

June 14, 2020

Cesar and Michael were both great. I just purchased a 2016 4Runner, they couldn’t have done a better job. I’ll be sure to send more people your way guys! More

by Kprode
Recommend Dealer
Yes
Employees Worked With
Cesar and Michael
Jun 15, 2020 -

Dolan Toyota responded

Thank you for taking the time to leave Dolan Toyota a five-star review! We are excited to hear that our team members, Cesar and Michael, were so accommodating during the purchase of your 2016 Toyota 4Runner. Safe travels in your new ride!

June 12, 2020

I always feel assured that the service employees have done a good job because they all seem to take pride in their work and all seem to be very loyal to the Dolans, wanting to live ip to their employer's More

by Kathy
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
Jun 12, 2020 -

Dolan Toyota responded

Kathy, thank you for taking the time to review Dolan Toyota! Our team is grateful to have earned your business & we look forward to seeing you next time!

June 10, 2020

I had the best experience ever! I was going in with full intentions of finding what I want and I did. I got the most amazing deal with great customer service. Thank you Nate for an excellent, friendliest a More

by Andra
Recommend Dealer
Yes
Employees Worked With
Nate Pecson
Jun 11, 2020 -

Dolan Toyota responded

Thank you for trusting the Dolan Toyota team to help you find the right vehicle. We're thrilled to hear that Nate took such great care of you! Safe travels in your new ride.

June 08, 2020

Great experience with staff from Dolan Toyota. They were prompt courteous and answered my questions. Austin the sales guy was great and Zach from finance. The truck is great and would recommend Dolan to fam More

by Jcombs
Recommend Dealer
Yes
Employees Worked With
Austin in sales 5 stars, Zac Barrett, Trevor Barla
Jun 09, 2020 -

Dolan Toyota responded

Thank you for trusting the Dolan Toyota team! Customer feedback means everything to us and we're grateful that you took the time to share your wonderful experience. Enjoy your new truck!

June 07, 2020

Great customer service when car buying. Everyone is super nice and friendly. The entire experience was a pleasure. I can't think of a better place to go car shopping More

by LR
Recommend Dealer
Yes
Employees Worked With
Stan Arnold, Steve Nadeau, Andrew Swanson, Zac Barrett
Jun 08, 2020 -

Dolan Toyota responded

We can't ask for a better review than this! Thank you so much for coming to Dolan Toyota for your new vehicle. We hope that you absolutely love it.

June 06, 2020

Considering the lying oops I mean the trying times Dolan Service Dept are AWESOME folks to deal with. Car was ready much sooner than anticipated. More

by Dan
Recommend Dealer
Yes
Employees Worked With
Service advisor Wade Wrenn
Jun 08, 2020 -

Dolan Toyota responded

Hi Dan, thank you for trusting the Dolan Toyota team. We are committed to customer safety & satisfaction and it makes us happy to hear that you were taken care of!

June 05, 2020

Buying A New Car We met quite a few of the employees yesterday and enjoyed all of them. There was no pressure and our salesman and finance manager worked their magic s More

by rhmpkm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaylen Christian, Tyler Larsen, Stevie Duarte, Andrew Swanson
Jun 05, 2020 -

Dolan Toyota responded

Thank you for the 5-star review! It was our pleasure to work with you here at Dolan Toyota, and we hope that you continue to enjoy your newly purchased vehicle!

June 05, 2020

La amabilidad,la atención de querer hacer un trato con el cliente y que te vayas satisfecho con la compra de tu automóvil gracias Dolan More

by rafaelcordova
Recommend Dealer
Yes
Employees Worked With
Ricky Martinez
Jun 08, 2020 -

Dolan Toyota responded

Muchísimas gracias a usted, Rafael! Agradecemos mucho sus palabras amables y estamos orgullosos que usted tuvo una experiencia de 5 estrellas aquí en Dolan Toyota. Esperamos volver a verle otra vez!

June 04, 2020

As usual, customer serviceman was waiting upon my arrival. He explained what was going to be done and we proceeded from there. Service was done in short order, and I was on my way. Great job, thank More

by Sonoma15
Recommend Dealer
Yes
Employees Worked With
Beth Pollard, Stan Arnold, Brady Dolan, Daniel Frank, Heidi Scheinfeld
Jun 05, 2020 -

Dolan Toyota responded

Thank you for the review! We are grateful that we got the opportunity to work with you here at Dolan Toyota, and we look forward to your next visit!

June 01, 2020

So I call Dolan Toyota about two vehicles they had on the internet. The lady I talked to whose name was Ari said they had both of them. I made an appointment to test drive one then drove an hour and twen More

by Davidkelsey
Recommend Dealer
No
Employees Worked With
Ari
Jun 16, 2020 -

Dolan Toyota responded

David - I can understand your frustration here and would like to apologize that your vehicles of interest had sold. Our inventory moves quickly, but I'm very sorry that you had a disappointing visit. If you're willing to give us another chance, I would be happy to assist with your car search. Thank you, Casey Yocom - Sales Manager - 775-384-5145

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