Dolan Toyota

My new used car I bought yesterday was not detailed or even cleaned. Nate Pecson sales person represented that it had been detailed but foundation makeup from previous owner all over the interior. Gross even cleaned. Nate Pecson sales person represented that it had been detailed but foundation makeup from previous owner all over the interior. Gross. Toyota certification not fulfilled as headlights as I'm driving home don't work : 'see dealer'message on dash. Scary. Had to ask strangers at rest stop to check if brake lights are working. Turn signals aren't working. Is this a lemon? Fob doesn't function. No one is returning calls today yet yesterday before sale they were responsive. Not now. More

I did not get a peperwork on what they did on my car. They just told me my car was parked in the garage and ready for pick up. But other than that the service was good! They just told me my car was parked in the garage and ready for pick up. But other than that the service was good! More

So pushy on trying to sell then when asked if I could get carplay added to my 2018 RAV4 I was told I could only get that IF I buy a new car. Then when I told her that was incorrect, I've done research she sa carplay added to my 2018 RAV4 I was told I could only get that IF I buy a new car. Then when I told her that was incorrect, I've done research she said maybe she wasn't talking in a intelegent level. I will have to think of I even want to buy another Toyota in 3yrs when I plan on my next car More

This was my second visit to the service department at this dealership. Prompt, proactive communication. The customer service is top notch. James clearly communicated my options for service and followed u this dealership. Prompt, proactive communication. The customer service is top notch. James clearly communicated my options for service and followed up with a recap of what had been done. More

Very disrespectful dealership. The sales manager here lied about trying to give us a deal and wasted our time, coming back with the same price after keeping us waiting for 20 minutes. They also lied abou lied about trying to give us a deal and wasted our time, coming back with the same price after keeping us waiting for 20 minutes. They also lied about evaluating our trade in, saying they were test driving it, when we could see that they had moved it but were not evaluating it at all. I thought we had all moved beyond these kind of used car tricks but apparently this place hasn’t. More

Leo was awesome to work with. Answered all of our question professional and completely. It was a nice car buying experience. We’ll return for our next time we buy a car question professional and completely. It was a nice car buying experience. We’ll return for our next time we buy a car More

Rolando was so helpful. I came in without an appointment and he was able to repair my Avalon and got me back on the road in no time. and he was able to repair my Avalon and got me back on the road in no time. More

Very friendly staff, Jacqueline was very helpful researching my past service records from my previous Toyota Dealership. She advised me of the services I needed. The file I received of the breakdown researching my past service records from my previous Toyota Dealership. She advised me of the services I needed. The file I received of the breakdown of the service was fantastic. More

Dolan Toyota has always exceeded my expectations. Their employees treat you like you’re a friend. I’m very impressed each time I have any dealing with them. employees treat you like you’re a friend. I’m very impressed each time I have any dealing with them. More

This was the best car leasing experience I have ever had. Beth, Trevor, and finance guy were all awesome. Love my new car! I was in and out in less than 2 hours which was very nice. Beth, Trevor, and finance guy were all awesome. Love my new car! I was in and out in less than 2 hours which was very nice. More