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Dolan Toyota

Reno, NV

4.1
1,161 Reviews

2100 Kietzke Ln

Reno, NV

89502

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Showing 1,161 reviews

November 09, 2020

Dolan Toyota was the best experience I’ve had in any dealership. The entire staff was outstanding. Jacqueline in service gave us exceptional customer service and Weston from sales made buying our Tacoma More

by santacruz1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline in service and Weston in sales! 5 stars for each
Nov 09, 2020 -

Dolan Toyota responded

We can't ask for a better review than this! It's fantastic to hear that Jacqueline made it easy for you to get into your Toyota Tacoma. Thanks for choosing Dolan Toyota!

October 31, 2020

Great ServiceProvided a ride home and backTruck looked Great Service Provided a ride home and back Truck looked great when ready for pickup Everything was fixed properly Thanks Dolan Toyota Will go More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando Chamale
Nov 02, 2020 -

Dolan Toyota responded

Thank you, Kevin, for leaving Dolan Toyota a 5-star review! We're grateful for your confidence in us to get the job done!

October 31, 2020

Quality service and reasonable rates. Friendly staff and helpful people. Miss the coffee bar but understand the need to close it down due to viral pandemic. More

by tsrowellnv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service people that I failed to get names.
Nov 01, 2020 -

Dolan Toyota responded

Thank you for taking the time to share this feedback. We are grateful to have you as a customer and look forward to serving you again in the future!

October 28, 2020

Tobi was very helpful and informative Very pleasant and Tobi was very helpful and informative Very pleasant and easy to work with. Showed us different cars, styles, and walked us through the hole process More

by Silvia Buzick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tobi and Richard
Oct 29, 2020 -

Dolan Toyota responded

Silvia, thank you for the review! Tobi is an excellent member of our team at Dolan Toyota, and we will certainly pass along your kind words. We hope to see you again sometime!

October 22, 2020

Went in just to browse and look at the new Sienna mini vans. We were met by Toby who instantly treated us like we were the only customers on the lot. He took his time showing us all variations of vehicle More

by fflames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby, Sales, Mark Miller
Oct 22, 2020 -

Dolan Toyota responded

Thank you for the review! We are so glad Toby and Mark took such good care of you here at Dolan Toyota, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

October 21, 2020

Great doing business with sales and staff. Friendly and very professional. I will definitely come back and buy another car from Dolan Toyota. Awesome service. More

by Victorjs21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec , Stan Arnold, Zac Barrett
Oct 21, 2020 -

Dolan Toyota responded

Thank you for the review! It was our pleasure to assist you here at Dolan Toyota, and we hope to see you again sometime!

October 20, 2020

Excellent service and buying experience. Thanks Dolan. I’d recommend to others as they have always been great with sales and service. I appreciate everyone’s attention to detail and working late to get More

by Jpcrawford1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Bravo, Geoff Greenwood, Craig Burkham
Oct 20, 2020 -

Dolan Toyota responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a seamless purchase experience. Congratulations on your new vehicle and safe travels! We hope to work with you again down the road! - The Dolan Toyota team

October 19, 2020

I have been a Toyota Customer for 25+ years and this was by far the best experience I have had . Jessie and Nate were exceptional. More

by Scott.sneddon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate, Jesse Huggins
Oct 20, 2020 -

Dolan Toyota responded

Scott, thank you for the review! We are so glad you enjoyed working with our team at Dolan Toyota, and we will certainly let Jessie and Nate know that you appreciate their help. We hope to see you again sometime!

October 17, 2020

Very slow service, attendant was told how to start the car didn’t tell service people waited 30min to get my car, sent 3 Uber More

by Jheste9880jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnathon
Oct 21, 2020 -

Dolan Toyota responded

We strive to provide guests with a seamless experience and I apologize if the process took longer than anticipated. I will address these concerns with my team so we can work towards being more efficient for your next visit. Thank you, Peter Orlinksi - Toyota Service Manager - 775-384-8566

October 17, 2020

I bought my carry from Dolan Toyota reno and always used service with them because I received a great job's in every times thanks Dylan More

by Vickie kanchananon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan ernst
Oct 19, 2020 -

Dolan Toyota responded

Vickie, thank you for taking the time to leave us a review! We are grateful for your business here at Dolan Toyota, and we will certainly let Dylan know that you appreciate his help. We look forward to your next visit!

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