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Dolan Toyota

Reno, NV

4.1
1,154 Reviews

2100 Kietzke Ln

Reno, NV

89502

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Showing 1,154 reviews

July 03, 2021

Excellent service and friendly staff. Updates you on what is going on with the car by giving you a call. Gives you a total support. More

by rmpabico
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erica Castillo, Stan Arnold, Steve Nadeau, Zac Barrett
Jul 04, 2021 -

Dolan Toyota responded

Thank you for choosing Dolan Toyota for your service needs! We are thrilled to hear that our team delivered such communicative, top-notch care. See you next time!

June 20, 2021

I ordered a 2021 Toyota RAV4 from this dealership in May 2021. I worked with Beth Pollard and she was fantastic. Our deal was somewhat complex as it required coordination with an out of state transaction, More

by pokrfac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Pollard
Jun 21, 2021 -

Dolan Toyota responded

Thank you for the terrific review and for trusting the Dolan Toyota team to get you into your new 2021 Toyota RAV4! We're so glad we could make the buying experience a breeze. Safe travels, and we hope to see you again down the road!

June 17, 2021

Excellent service and support in providing rental car and willing to address problem with our car a second time to rectify a manufacturing rattle in the dash. More

by J. G
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dolan, Jesse Arguello
Jun 17, 2021 -

Dolan Toyota responded

We are so happy we could help! Thank you for putting your trust in us here at Dolan Toyota, it is validating to know that you and your vehicle were well taken care of. Safe travels until we see you next!

May 19, 2021

Alec was very professional, did not rush us or demand we buy a car! Test drive was fun! Paper work pretty easy. He listened to us and we were happy with car. Received paper work needed for DMV in timely fas More

by cathyjensmom1@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Barrett
May 20, 2021 -

Dolan Toyota responded

It makes us smile to hear that you had fun working with Alec to get into your new vehicle. Congratulations! All of us at Dolan Toyota appreciate your business and kind review. Thank you so much!

May 18, 2021

It was a wonderful experience buying my new Toyota Avalon. Everybody was friendly and very informative on all the tech in my new car. Thank you for taking such good care of me! Shout out to the Allsta More

by Elliebrown775
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Umphress 5 Stars! , Madison in Internet Finance 5 Stars!
May 18, 2021 -

Dolan Toyota responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Dolan Toyota, and we will certainly pass along your kind words. Enjoy your new Toyota Avalon!

April 21, 2021

Took my Tacoma in for routine service. Service writer was vey professional. Gave me an estimated time my vehicle would be finished. The Tacoma service was competed ahead of the estimated time. Outstan More

by Bigstan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nile Bremser
Apr 21, 2021 -

Dolan Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a seamless service experience working with us. Drive safely in your Toyota Tacoma, and we hope to see you again down the road! - The Dolan Toyota team

April 11, 2021

We came in with no intention of purchasing because quite honestly I was skeptical. I brought my daughter in and she helped with the decision making. We worked with Dani and she went above and beyond the cal More

by Roberto martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dani ming, Daniel Frank
Apr 12, 2021 -

Dolan Toyota responded

Roberto, thank you for taking the time to leave us a review! We couldn't be happier to hear that Dani took good care of you here at Dolan Toyota, and we will certainly let her know that you appreciate her help. We are proud that we earned your business, and we look forward to your next visit!

March 27, 2021

Did what they promised and within the time frame they specified. Quality of work was of a high standard. Representatives were pleasant, helpful and knowledgeable. More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 29, 2021 -

Dolan Toyota responded

Rick - "pleasant, helpful and knowledgeable" are all words we love to see. Thank you for the rave review! For all your future auto needs, the Dolan Toyota team will be here to help.

March 19, 2021

This is the most efficient company I have ever dealt with. Each of the employees has been very helpful, kind and knowledgeable. I will never go to another dealership again. More

by jardins1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Williams
Mar 19, 2021 -

Dolan Toyota responded

It is a privilege to have earned your loyalty to Dolan Toyota! Thanks for your continued support. We look forward to working with you next time!

March 19, 2021

The dealer process was very smooth and effective. One opportunity for improvement would be to provide the document of service and/or warranty packages before arriving at the dealer More

by buckkap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Pollard, Craig Burkham
Mar 19, 2021 -

Dolan Toyota responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Dolan Toyota team. Drive safely, and we hope to see you again down the road!

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