Dolan Toyota
Reno, NV
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Excellent service and friendly staff. Updates you on what is going on with the car by giving you a call. Gives you a total support. is going on with the car by giving you a call. Gives you a total support. More
I ordered a 2021 Toyota RAV4 from this dealership in May 2021. I worked with Beth Pollard and she was fantastic. Our deal was somewhat complex as it required coordination with an out of state transaction, 2021. I worked with Beth Pollard and she was fantastic. Our deal was somewhat complex as it required coordination with an out of state transaction, however Beth made the process simple and as pain free as possible. Beth explained all the options to me, and which were part of a package. She did not oversell me on any options I did not need. In addition to a non-pressure sales experience, Beth kept me posted throughout the process. The Rav4 arrived when I expected it, and with exactly the options I ordered. It was in perfect condition. More
Excellent service and support in providing rental car and willing to address problem with our car a second time to rectify a manufacturing rattle in the dash. willing to address problem with our car a second time to rectify a manufacturing rattle in the dash. More
Alec was very professional, did not rush us or demand we buy a car! Test drive was fun! Paper work pretty easy. He listened to us and we were happy with car. Received paper work needed for DMV in timely fas buy a car! Test drive was fun! Paper work pretty easy. He listened to us and we were happy with car. Received paper work needed for DMV in timely fashion. Good experience and thank you, Alec. More
It was a wonderful experience buying my new Toyota Avalon. Everybody was friendly and very informative on all the tech in my new car. Thank you for taking such good care of me! Shout out to the Allsta Avalon. Everybody was friendly and very informative on all the tech in my new car. Thank you for taking such good care of me! Shout out to the Allstate rep, Raylene Moutray for taking the time to explain about coverage. So friendly and knowledgeable. More
Took my Tacoma in for routine service. Service writer was vey professional. Gave me an estimated time my vehicle would be finished. The Tacoma service was competed ahead of the estimated time. Outstan was vey professional. Gave me an estimated time my vehicle would be finished. The Tacoma service was competed ahead of the estimated time. Outstanding Service. More
We came in with no intention of purchasing because quite honestly I was skeptical. I brought my daughter in and she helped with the decision making. We worked with Dani and she went above and beyond the cal honestly I was skeptical. I brought my daughter in and she helped with the decision making. We worked with Dani and she went above and beyond the call of duty. As difficult as we were she never showed frustration, she did everything to meet our expectations. We genuinely thank her for everything she did for us. Dolan will be the only place we purchase from moving forward. More
Did what they promised and within the time frame they specified. Quality of work was of a high standard. Representatives were pleasant, helpful and knowledgeable. specified. Quality of work was of a high standard. Representatives were pleasant, helpful and knowledgeable. More
This is the most efficient company I have ever dealt with. Each of the employees has been very helpful, kind and knowledgeable. I will never go to another dealership again. with. Each of the employees has been very helpful, kind and knowledgeable. I will never go to another dealership again. More
The dealer process was very smooth and effective. One opportunity for improvement would be to provide the document of service and/or warranty packages before arriving at the dealer opportunity for improvement would be to provide the document of service and/or warranty packages before arriving at the dealer More