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Dolan Toyota

Reno, NV

Overview
Reviews
Vehicles
4.1
1,161 Reviews
Call Dealership (775) 826-2750
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2100 Kietzke Ln

Reno, NV

89502

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Showing 1,161 reviews

October 12, 2021

Dolan is my favorite dealership of all time! I have been a customer for 6 years and have never had a negative experience. They rate a 10! More

by Lorialicr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan, Zac Barrett
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Oct 12, 2021 -

Dolan Toyota responded

We're so grateful for your continued confidence! It means a lot to us that you took the time to leave us with your glowing feedback. We look forward to seeing you at Dolan Toyota again next time. Have a great day!

October 06, 2021

Amanda, who met me at the service bay, was pleasant and knowledgeable. Her estimate of time to service the car was practically on the dot. I have been very by pleased with the service department at Dolan More

by kathy
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
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Oct 07, 2021 -

Dolan Toyota responded

It is wonderful to hear that Amanda is demonstrating our commitment to our guests, and we will be sure to pass along your kudos to her. Thank you for choosing Dolan Toyota and we hope to see you again down the road. Safe travels, Kathy!

October 03, 2021

It’s always a pleasure to take my car to the dealership shop knowing that they’re always taking care of whatever issues my card may be having they’re always on top of everything letting me know when my se More

by blanca3150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Arnold
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Oct 03, 2021 -

blanca3150 responded

Thank you for investing time on your technician training to gain knowledge that it’s needed to get things done Very professional

Oct 03, 2021 -

Dolan Toyota responded

Blanca, we'll do all it takes to ensure our team of professionals is prepared to offer the very best care for you and your vehicle. It means a great deal that you know you can put your trust in our team to keep your scheduled maintenance organized and squared away. We're grateful for your 5 star rating for Dolan Toyota and hope you'll continue to see us for all your service needs!

October 03, 2021

Buying a Toyota from Dolan made our car buying experience easy and stressless! Every person we dealt with was attentive, friendly, and professional. More

by geneandpam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dani Ming, Michael Parker, Ethan Wolfe, Chris (Sales), and Briana.
Report | Print
Oct 03, 2021 -

Dolan Toyota responded

We are delighted to see that your purchasing experience with us was fantastic! Thanks for supporting Dolan Toyota and congrats on your new car!

October 02, 2021

They were very flexible on changes to my appointment and they solved the issue they also dropped me off and picked me up thank you Crystal Pace and Dolan Toyota More

by dpfishin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Pace
Report | Print
Oct 04, 2021 -

Dolan Toyota responded

We're glad we could be of service! Thank you for taking your business to Dolan Toyota and for leaving such a kind review. Come back again next time!

October 02, 2021

Could not come in person so Brandon was very accommodating. As was Anastasia. Could not have asked for a better experience More

by joanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon. Anastasia
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Oct 04, 2021 -

Dolan Toyota responded

We're so glad to hear it, Joanne! Thank you for the wonderful feedback and for trusting Dolan Toyota with your business!

October 01, 2021

Elyse made my first service visit smooth and easy. This was a very accommodating experience More

by joltman_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elyse Branscum
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Oct 01, 2021 -

Dolan Toyota responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with Elyse and the Dolan Toyota team. Drive safely, and we hope to see you back again down the road!

September 24, 2021

Very easy to deal with,very hones.No problems.I will go back there again to buy my next toyato. Thank you Dolans, Michael More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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Sep 24, 2021 -

Dolan Toyota responded

Thank you for the great review, Michael, and for being a valued Dolan Toyota customer! We look forward to seeing you again!

September 24, 2021

Fast and courteous service with attentive personnel. We regularly have our RAV 4 maintained here. More

by W_a_payne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Sep 25, 2021 -

Dolan Toyota responded

It's wonderful to hear we've exceeded your expectations every time you've brought your Toyota Rav4 in for service! Thank you for your confidence in the Dolan Toyota service team, and whenever you're in need of automotive care next, we'll be here!

September 03, 2021

Jorden did a good job. He informed me of the service details. Very accommodating I was given a ride home and also picked up after the service was done More

by SGD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorden
Report | Print
Sep 03, 2021 -

Dolan Toyota responded

We are thrilled that Jorden and the team went the extra mile to assist you! Thank you for doing business with us at Dolan Toyota, and for taking the time to share your positive experience. Safe travels until we see you again!

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