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Dolan Toyota

Reno, NV

Overview
Reviews
Vehicles
4.1
1,154 Reviews
Call Dealership (775) 826-2750
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2100 Kietzke Ln

Reno, NV

89502

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Showing 1,154 reviews

October 20, 2021

Service department needs improvement in the following area: Honesty, communication, professionalism, customer service. Trust and honesty is very important and its earned. I dont think I can trust t More

by Kl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
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October 19, 2021

Outstanding service from start to finish. Staff is very courteous and professional. Work was completed on time. Leaving the shop, they noticed a brake light was out and replaced it in 5 mins. Highly More

by kcreighton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer
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Oct 19, 2021 -

Dolan Toyota responded

We're glad we could assist! Thank you for taking your business to Dolan Toyota - we hope to see you again for your future maintenance needs!

October 16, 2021

I was looking for a used car that fit my budget, I located one on the website, test drove it and bought it! Very pleased with the sales staff and behind the scenes staff who allowed me to get a 2010 More

by JudyReno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Surabotsopan , Stan Arnold
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Oct 18, 2021 -

Dolan Toyota responded

Judy, congratulations on your 2010 Toyota Camry XLE! Thank you for choosing Dolan Toyota and for sharing your positive experience with our team. Safe travels ahead!

October 12, 2021

Dolan is my favorite dealership of all time! I have been a customer for 6 years and have never had a negative experience. They rate a 10! More

by Lorialicr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan, Zac Barrett
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Oct 12, 2021 -

Dolan Toyota responded

We're so grateful for your continued confidence! It means a lot to us that you took the time to leave us with your glowing feedback. We look forward to seeing you at Dolan Toyota again next time. Have a great day!

October 06, 2021

Amanda, who met me at the service bay, was pleasant and knowledgeable. Her estimate of time to service the car was practically on the dot. I have been very by pleased with the service department at Dolan More

by kathy
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Oct 07, 2021 -

Dolan Toyota responded

It is wonderful to hear that Amanda is demonstrating our commitment to our guests, and we will be sure to pass along your kudos to her. Thank you for choosing Dolan Toyota and we hope to see you again down the road. Safe travels, Kathy!

October 03, 2021

It’s always a pleasure to take my car to the dealership shop knowing that they’re always taking care of whatever issues my card may be having they’re always on top of everything letting me know when my se More

by blanca3150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Arnold
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Oct 03, 2021 -

blanca3150 responded

Thank you for investing time on your technician training to gain knowledge that it’s needed to get things done Very professional

Oct 03, 2021 -

Dolan Toyota responded

Blanca, we'll do all it takes to ensure our team of professionals is prepared to offer the very best care for you and your vehicle. It means a great deal that you know you can put your trust in our team to keep your scheduled maintenance organized and squared away. We're grateful for your 5 star rating for Dolan Toyota and hope you'll continue to see us for all your service needs!

October 03, 2021

Buying a Toyota from Dolan made our car buying experience easy and stressless! Every person we dealt with was attentive, friendly, and professional. More

by geneandpam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dani Ming, Michael Parker, Ethan Wolfe, Chris (Sales), and Briana.
Report | Print
Oct 03, 2021 -

Dolan Toyota responded

We are delighted to see that your purchasing experience with us was fantastic! Thanks for supporting Dolan Toyota and congrats on your new car!

October 02, 2021

They were very flexible on changes to my appointment and they solved the issue they also dropped me off and picked me up thank you Crystal Pace and Dolan Toyota More

by dpfishin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Pace
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Oct 04, 2021 -

Dolan Toyota responded

We're glad we could be of service! Thank you for taking your business to Dolan Toyota and for leaving such a kind review. Come back again next time!

October 02, 2021

Could not come in person so Brandon was very accommodating. As was Anastasia. Could not have asked for a better experience More

by joanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon. Anastasia
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Oct 04, 2021 -

Dolan Toyota responded

We're so glad to hear it, Joanne! Thank you for the wonderful feedback and for trusting Dolan Toyota with your business!

October 01, 2021

Elyse made my first service visit smooth and easy. This was a very accommodating experience More

by joltman_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elyse Branscum
Report | Print
Oct 01, 2021 -

Dolan Toyota responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with Elyse and the Dolan Toyota team. Drive safely, and we hope to see you back again down the road!

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