Dolan Toyota
Reno, NV
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Recently my family has had some very shocking and heartbreaking events surround our lives. So the last thing on my mind was the lease running out on our Toyota. Yet Beth Pollard went above and beyo heartbreaking events surround our lives. So the last thing on my mind was the lease running out on our Toyota. Yet Beth Pollard went above and beyond anything I could imagined. She took in our car, gave us the best price possible for it, and found another perfect match for my family. Brady Dolan said "Make it happen," and it did. More
My wife and I went to Reno Toyota to check out the Tundra pick up. Our contact was Mike Wood, who was very informative and great to work with, answering all of our questions and showing us several vehicles. pick up. Our contact was Mike Wood, who was very informative and great to work with, answering all of our questions and showing us several vehicles. After considerable "soul searching" between my wife and I, we decided on a 2012 Tundra. Mike went through the pricing, accessories and warranty details with us thoroughly and we left the dealership a couple of hours later with a new pick up. Mike also introduced us to various personnel throughout the facility (parts, service and finance) as well as showing us the facility's service bays. This is a very clean and organized facility with highly supportive people that showed us a level of customer service that all customers desire. We look forward to continuing to do business with Reno Toyota in the future and have a secure feeling that our needs will be handled effectively and professionally. Thanks Mike. More
This is the third vehicle I've purchased through this dealer. Every time they were professional and did not try to oversell me into something that I couldn't afford. I especially appreciated Michael taki dealer. Every time they were professional and did not try to oversell me into something that I couldn't afford. I especially appreciated Michael taking the time to get everything arranged ahead of time, since I drove 90 minutes each way for my purchase. Thanks for everything, and I will definitely back next time:) More
This was the first time I can honestly say my Wife & This was the first time I can honestly say my Wife & I had a stress free time purchasing a vehicle. Michael Wood went out of his way to assist us, This was the first time I can honestly say my Wife & I had a stress free time purchasing a vehicle. Michael Wood went out of his way to assist us, putting our needs first. This was truly the best experience we have ever had purchasing a vehicle. I HIGHLY recommend this dealership as well as Michael Wood's assistance in finding a vehicle to anyone. I have already sent friends and family their way. Roger. More
The experience of purchasing a new vehicle at Reno Toyota was thoroughly pleasant. The sales team was friendly, knowledgable, and helpful. They were professional in arriving at both the purchase price and was thoroughly pleasant. The sales team was friendly, knowledgable, and helpful. They were professional in arriving at both the purchase price and the trade-in amount. Unfortunately, the paperwork took several hours, but that is not the fault of this dealership. More
Quick and easy. Friendly and helpful. Jeremy was straight forward and easy to relate to. He understood your desire to make the process quick and easy. straight forward and easy to relate to. He understood your desire to make the process quick and easy. More
WARNING!!!! DO NOT GO HERE!!!! Im 20 years old with a daughter coming. cost is a big issue. singned for an acceptable deal and left with the car. a month later they made me come in and re sign with a 29% daughter coming. cost is a big issue. singned for an acceptable deal and left with the car. a month later they made me come in and re sign with a 29% interest at and NO warranty. ofcoarse a month later the transmission goes out what did they do. NOTHING they alowed me to make payments to them on a 2100$ transmission of 190$ a month raising a high 332$ car payment meaning im paying 522$ a month for a USED car that still will have these problems after this. like a bad tire and leaking fuel pressure im not even gonna bother asking them for help on those though. it took them a month to even get them to start touching my transmission and agreeing to do anything at all. DANGEROUS!!!!! More
The sales person was great, got me the car I wanted. I will recommend this dealer and this salesmen., I had a great experience and was shown that it does matter what I want. Thanks jeremy will recommend this dealer and this salesmen., I had a great experience and was shown that it does matter what I want. Thanks jeremy More
Absolutely best customer service I have ever experienced. Its a no brainer to work with hadie. He will leave you satisfied!! I also worked with Jeremy he is the best too! They made me excited to complete a Its a no brainer to work with hadie. He will leave you satisfied!! I also worked with Jeremy he is the best too! They made me excited to complete a purchase More