Dolan Toyota
Reno, NV
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Michael was a very congenial sales person. He gave me his full attention, and answered all my questions. The paper portion of the deal was information overload. The delivery specialist Tanne He gave me his full attention, and answered all my questions. The paper portion of the deal was information overload. The delivery specialist Tanner, called me with the answer to a question he couldn't answer during our meeting. More
Leo at Dolan gave us the best deal possible for our new 4Runner. He was helpful, professional and thorough. He was perceptive and not pushy. He and Steve the finance manager are both great at their jobs 4Runner. He was helpful, professional and thorough. He was perceptive and not pushy. He and Steve the finance manager are both great at their jobs snd give top notch customer service. In a world that seems to be losing manners and customer service, they truly stand out. We are super happy with our new truck. Zero buyers remorse. Thank you Leo & Steve! Don & Marliese Bankert More
Me and my finance absolutely loved the service and customer experience and we love the car!!! One of the best car services I’ve ever been to in my life no wonder there number 1!!!!!!! customer experience and we love the car!!! One of the best car services I’ve ever been to in my life no wonder there number 1!!!!!!! More
Taylor was my service contact and she was professional and courteous. I enjoyed the experience and would recommend her to anyone who need get their vehicle Service. Top Notch Dolan. and courteous. I enjoyed the experience and would recommend her to anyone who need get their vehicle Service. Top Notch Dolan. More
Scheduled a test drive for a new 2022 Toyota SUV. Dolan Toyota confirmed my appointment via text. Two different “product specialist” confirmed the appointment. I arrived on time and was told to wait Dolan Toyota confirmed my appointment via text. Two different “product specialist” confirmed the appointment. I arrived on time and was told to wait while they tried to locate the car. After 15 minutes I see the sales person sitting down and I ask him what’s going on? He says they can’t locate the new model and he tries to switch me to look at a couple 1 and 2 year old used vehicles. I said I had a confirmed appointment to test drive a new RAV4. He just shrugs his shoulders and walks away. More
Dolan has good people in their service department, they get things done and keep you informed thru the process… I was disappointed when my service rep Jesse Arguello got promoted but I was fortunate to mee get things done and keep you informed thru the process… I was disappointed when my service rep Jesse Arguello got promoted but I was fortunate to meet my new favorite rep , Taylor . she has stepped up and both times I’ve needed service or repair she got it done quickly and professionally. More