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Dolan Toyota

Reno, NV

4.2
1,168 Reviews

2100 Kietzke Ln

Reno, NV

89502

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Showing 1,168 reviews

March 23, 2025

Good person and great service good price On Dolan Toyota everything good thank you Nancy More

by Beatrizfranco54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Swanson
Mar 24, 2025 -

Dolan Toyota responded

Thank you for reviewing Nancy and Dolan Toyota! It was so kind of you to share your experience, Beatriz.

March 07, 2025

I have been a customer since 2023 when we purchased a new Grand Highlander. My first impression was that the employees were happy to be part of the Dolan Family. I've 5 Star service from Caleb, Ana May, and More

by gkoshima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb, Ana May, Shay
Mar 10, 2025 -

Dolan Toyota responded

Thank you for sharing such a detailed and heartfelt review! It's wonderful to hear that our team at Dolan Toyota has consistently provided you with exceptional service and memorable experiences. We're proud of Caleb, Ana May, Shay, and the entire staff for making your visits enjoyable. Your kind words truly capture what we strive to achieve every day—creating lasting impressions through genuine connections. We look forward to serving you again soon!

Mar 10, 2025 -

gkoshima responded

It's my pleasure to acknowledge such awesome behavior. As a senior citizen (soon to be 72), it's refreshing to see how the younger generation take great care in their jobs and am impressed at how well they connect and build rapport across the generational spectrum. This also speaks volumes of your leaders' behaviors and how they coach and teach the employees. Having over 20 years of implementing leadership & development courses and providing one-on-one coaching to all levels of leaders, it is refreshing to experience positive interactions with your crew. Thank you!!

February 05, 2025

Sierra Murphy is a great service representative! She got my car fixed up in no time! More

by Aflo1290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Murphy
Feb 06, 2025 -

Dolan Toyota responded

We are glad to hear that Sierra took care of your car and got you back on the road quickly. Thanks for choosing Dolan Toyota!

February 03, 2025

Grant was amazing to deal with. He made the car buying process as painless as possible. I will only go through Dolan Toyota from here on out. More

by Cody Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant
Feb 04, 2025 -

Dolan Toyota responded

Cody, we're delighted to hear that Grant made your car buying experience smooth at Dolan Toyota. Thank you for choosing us and we look forward to serving you again in the future!

January 29, 2025

Osiel, thank you for taking a care my car its always pleasure to see you with a good customer service and always solves my problem when I've a question its very helpful. More

by Maria A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osiel Luna
Jan 31, 2025 -

Dolan Toyota responded

Maria, we're delighted to hear that Osiel provided you with excellent service at Dolan Toyota. Thank you for sharing your experience!

January 26, 2025

Juliann was the best! She was exceptionally patient explaining to my 91 year old father what needed to be done in repairs to his truck. She was exceptionally kind and cari More

by Nan Olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stister,JuliAnn
Jan 27, 2025 -

Dolan Toyota responded

Nan, thank you for recognizing Juliann's exceptional service at Dolan Toyota! We're delighted to hear she provided such patient and caring assistance. Your feedback means a lot to us!

January 13, 2025

Hi, Caleb. Completely satisfied with leaving my Hilander with you to have that Engine problem fixed. I did ask to have a carwash if possible. Didn't happen, but More

by kidloco30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb, Jalynn, Stan Arnold
January 09, 2025

I purchased my Tacoma from Dolan Toyota and have always had them service it. Their employees are very friendly and helpful. The service department has always been spot on with the servicing. 5 stars More

by Smallblockjosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blanca
Jan 09, 2025 -

Dolan Toyota responded

Thank you for your loyalty and kind words about our team at Dolan Toyota! We're delighted to hear that you've consistently had positive experiences with our service department. We look forward to continuing to serve you and your Tacoma in the future!

January 03, 2025

We stopped by just to look at what options were available. The salesman was super helpful and no pressure at all. We had planned on a new car but he did show us a used certified one that was only a More

by Smithjsja3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 03, 2025 -

Dolan Toyota responded

Thank you for sharing your experience with us at Dolan Toyota! We're delighted to hear that our team provided helpful and pressure-free service, leading you to a great deal on your new 4Runner. Enjoy the ride, and we appreciate the recommendation!

December 24, 2024

From my first visit 8 years ago to today, I have always received courteous and kind service from both their service and sales dept. Purchasing a vehicle through them is easy and the costs and thoroughly ex More

by j_james21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt
Dec 26, 2024 -

Dolan Toyota responded

Thank you for your loyalty over the years! We're delighted to hear that both our service and sales teams at Dolan Toyota have consistently provided courteous assistance. We look forward to serving you again in the future!

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