Dolan Lexus

Our experience was wonderful! I cannot express my graditude enough! Kim-Anne was amazing, not only with us, but also with our 3 year old that came along with us. Everyone was so friendly and I felt graditude enough! Kim-Anne was amazing, not only with us, but also with our 3 year old that came along with us. Everyone was so friendly and I felt like they were actually there to help US! I have never experienced a car purchasing experience quite like this! I will go back there next time we need a car and I will definitely be telling everyone we know what a great place Lexus of Reno is! More

From the first time I shook Don's hand I knew I could trust him to do the best job possible of restoring my IS250 which was so sandblasted from the Highway 89 pavement grinding in Truckee to Tahoe City, trust him to do the best job possible of restoring my IS250 which was so sandblasted from the Highway 89 pavement grinding in Truckee to Tahoe City, that they had to repaint everything on the car except the trunk lid. The workmanship and craftsmanship of the body shop crew is the best you can find. When the car was done, it was better than new. It is breathtaking. A gold medal to the painter. He is a true artist. Please thank them for me. Also, whenever I take my car in for service, I always go look at the new models. The sales staff are so nice, no or low pressure and friendly...they really make you comfortable. There is no "attitude" like I've experienced at my other luxury car dealerships in the past. I recommend Reno Lexus without hesitation and commend the staff for doing a great job of making the dealer look great and Lexus owners proud. I'll be back.... More

Kim-Anne was extremely knowledgeable about both their new and used vehicles. She was very responsive to our requests, and wants us to have a working knowledge of the SUV's many features. We are pleased to r and used vehicles. She was very responsive to our requests, and wants us to have a working knowledge of the SUV's many features. We are pleased to recomend her to prospective buyers, as we are very pleased with her service. More

Kim was awesome , no hassle and had the car I wanted in one day ! I called her in the morning and had my car and back to work by 2 pm They had everything ready to go when I showed up one day ! I called her in the morning and had my car and back to work by 2 pm They had everything ready to go when I showed up More

I came to this dealership, not particularly looking to buy a new Lexus. However, the 2 used ones I had my eyes on were already sold. I proceeded to drive a couple of used ones, both reasonable deals. B buy a new Lexus. However, the 2 used ones I had my eyes on were already sold. I proceeded to drive a couple of used ones, both reasonable deals. But when I saw the red color on a couple of vehicles in the lot, I was largely smitten. Kim-Anne was friendly, charming and very easy to deal with. She was a very candid young lady and obviously a very hard worker and willing to be frank to me in terms of what I wanted and what they could provide. She was able to find a new vehicle they were trying to lease and it was the color and had most of the options I wanted, which is, by the way, almost everything you can imagine. Though classified as an "entry level" Lexus by some sources, this is truly a luxury vehicle, loaded with features. In addition, I got some "extras" that were thrown in to entice someone who was leasing the car. Kim-Anne was a very capable go-between in the negotiation of the price and it went quite smoothly and I was happy with the amount I paid and certainly very happy with Kim-Anne's service. You can't go wrong with her. More

On Sep 15th, my wife and I purchased a Used ES 350 from Lexus of Reno. Our sales person Kim Anne was amazing to work with. I would highly recommend Kim Anne and Lexus of Reno to anyone looking for a great Lexus of Reno. Our sales person Kim Anne was amazing to work with. I would highly recommend Kim Anne and Lexus of Reno to anyone looking for a great car to purchase. Best car buying experiance we have ever had. Thank you Kim Anne!!! More

This in reference to the excellent service I received from Brian. This was the first time purchasing a vehicle from Lexus of Reno. While there were a few obstacles along the way, my salesperson and the d from Brian. This was the first time purchasing a vehicle from Lexus of Reno. While there were a few obstacles along the way, my salesperson and the dealership was supportive and encouraging. Brian handled the deal with care and provided insightful words regarding my credit score and trade in. He was courteous to my family as we toiled over the decision to purchase the car. I want to thank Brian for the deal I received and for the service they provided. Both were outstanding. More

Our entire experience at Lexus of Reno was positive. We most particularly enjoyed the friendly and attentive customer service provided by Todd Jones. He was diligent in attending to our requests and in kee most particularly enjoyed the friendly and attentive customer service provided by Todd Jones. He was diligent in attending to our requests and in keeping us informed about the status of our vehicle. Even when I changed the selection of the interior color AFTER he had ordered my vehicle, he was completely understanding and accommodating, and he found another vehicle that met my specifications. Ryon Walters was great and facilitated this agreement in a way which reflected his commitment to providing great service to local customers for a great product! More

Brian was very patient and helpful. He made the car buying experience easy. He even looked into better financing options than I had received from my bank. buying experience easy. He even looked into better financing options than I had received from my bank. More

My husband and i bought our 2009 is 250 AWD from KIm-Anne. We are from Cali, she was so easy to work with since i am the most difficult person to deal with lol. we love her and will be buying anothe KIm-Anne. We are from Cali, she was so easy to work with since i am the most difficult person to deal with lol. we love her and will be buying another car from her some time soon :) thanks Kim. More