Dolan Lexus

The people at Dolan Lexus have taken care of me for years. I recently went there because my horn stopped working. I was informed that it was the clock spring and it would cost me about a $1,000 to repl years. I recently went there because my horn stopped working. I was informed that it was the clock spring and it would cost me about a $1,000 to replace it because they would have to remove the steering wheel and air bag. The representative and supervisor checked my warranty and found that I had purchased an extended warranty so everything was done for a $50 co-pay! I am very pleased! More

Dolan Lexus and their service staff were great to deal with. They communicated well on the additional services needed and made it easy to pick up and pay. with. They communicated well on the additional services needed and made it easy to pick up and pay. More

My wife and I scheduled service on relatively short notice. Service rep Jacki Holland accommodated our time requirements. When I dropped off the car and discussed the scope of work needed, she quickly notice. Service rep Jacki Holland accommodated our time requirements. When I dropped off the car and discussed the scope of work needed, she quickly adjusted to a larger, more complicated work order, and had it done the same day. Great customer service! More

Fantastic service, very responsive. Decent deal on the GX, great deal with trade in. Answered all of my questions and were proactive with my needs. GX, great deal with trade in. Answered all of my questions and were proactive with my needs. More

Ashton as always is a true joy to work with. He makes the total transaction painless and seamless. Thank you for the superb/excellent service! total transaction painless and seamless. Thank you for the superb/excellent service! More

Every department at Dolan Lexus IS 20 stars. They take great pride in taking care of their customers . Service department is number one. Thanks Jacki great pride in taking care of their customers . Service department is number one. Thanks Jacki More

Fast and competent service. Cierra was very efficient with paperwork and getting me a loaner car. I don’t know the women who helped when I picked up my car from service but she was also very efficient. with paperwork and getting me a loaner car. I don’t know the women who helped when I picked up my car from service but she was also very efficient. More

Dolan Lexus on South Virginia Street in Reno continues to provide great customer service after purchasing my vehicle there five years ago. From finding the right car for me to regular service appointments, I provide great customer service after purchasing my vehicle there five years ago. From finding the right car for me to regular service appointments, I reccomend this dealership as the first place to go. More

Too of the line Great Service & very pleasant experienced. Trust worthy. From now on I wil only bring my car to Dolan Lexus. Thanks a lot ❤️ experienced. Trust worthy. From now on I wil only bring my car to Dolan Lexus. Thanks a lot ❤️ More

Fast and convenient service! Also great at communicating! I arrived early for my appt and they were happy to assist me and made the process easy! I arrived early for my appt and they were happy to assist me and made the process easy! More