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Dolan Lexus

Reno, NV

4.7
696 Reviews
Call Dealership (775) 826-5050
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7175 S Virginia St

Reno, NV

89511

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696 Reviews of Dolan Lexus

March 27, 2022

Very good. Julie provided a great professional service To satisfy our need Will get service there again More

by Mbw
Recommend Dealer
Yes
Employees Worked With
Julie
Report | Print
Mar 27, 2022 -

Dolan Lexus responded

Julie will love seeing that she made your service experience such a success! Thank you for taking a moment to share your enthusiasm for Dolan Lexus, and we hope you'll continue to rely on us for all your future service needs!

March 18, 2022

The service department has been extremely excellent in handling my problems with my 2003 GX Lexus! I have been so pleased with Jackie since I didn’t have an appointment on Monday she took care of my probl More

by lab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie, Kierne, Carlos Bucio
Report | Print
Mar 18, 2022 -

Dolan Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jackie and the Dolan Lexus team. Drive safely in your new 2003 Lexus GX, and we hope to see you back again down the road!

March 09, 2022

Able to get service early morning. Loaner car was available. Comfortable waiting room with coffee bar and snacks. More

by nandrusyshyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kieran Tavey
Report | Print
Mar 09, 2022 -

Dolan Lexus responded

We're glad we could be of service! Thank you for the excellent review of Dolan Lexus and for allowing us to assist with your maintenance needs. We hope to see you again!

March 08, 2022

It is always very clean and all employees are very nice and helpful! All work is extremely well done and through . I love that they always wash and clean inside of my car before returning it to me. I will More

by lgil21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kieran Taney,Julio Gutierrez
Report | Print
Mar 08, 2022 -

Dolan Lexus responded

We truly appreciate you coming to Dolan Lexus for your auto needs and are so glad to know that you're a satisfied customer. Thank you for commending our service department! We look forward to working together for years to come.

March 05, 2022

Took my RX350 in for 90,00 mile maintenance. I was quoted $565 on phone appt. When I dropped my car off the service agent tried to get me to agree to $926….I declined, opted out of a couple se More

by Marlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Debra
Report | Print
March 03, 2022

Took me on time. Estimate of expense and completion time very accurate. Very satisfied with results. Honest results. More

by Bowerkeith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickoli
Report | Print
Mar 03, 2022 -

Dolan Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Dolan Lexus team. Drive safely, and we hope to see you back again down the road!

February 05, 2022

The experience was wonderful. I was greeted as a valued customer. The waiting area was beautiful. The service was quick and efficient. The service representative was friendly, courteous and delightful to w More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kieran
Report | Print
Feb 06, 2022 -

Sam responded

I thoroughly enjoyed the service

Feb 07, 2022 -

Dolan Lexus responded

Sam, thank you for taking the time to review us! We are so glad to hear that you had such a seamless service experience working with the Dolan Lexus team. Drive safely, and we hope to see you back again down the road!

February 03, 2022

Professional, knowledgeable and courteous. Debra kept in contact with me on the progress of my cars maintenance. More

by anderson7270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Winans
Report | Print
Feb 04, 2022 -

Dolan Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Debra and the Dolan Lexus team. Drive safely, and we hope to see you back again down the road!

January 25, 2022

Super friendly. Dominic Sanguinetti was are sales person he did a great job for us. More

by Doug Matthew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Sanguinetti , Eric Aguilar
Report | Print
Jan 26, 2022 -

Dolan Lexus responded

Hi Doug - We are so happy to see your great review of Dominic and our team! Thank you for choosing Dolan Lexus and for sharing your experience. Enjoy your new car!

January 21, 2022

Service Writer Kieran Tavey works fast and efficiently Service Writer Kieran Tavey works fast and efficiently and has a great personality. Customers get top notch service! Ray Garland More

by raygarland2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Bucio
Report | Print
Jan 24, 2022 -

Dolan Lexus responded

Hi Ray - We are delighted to hear about your positive experience with Kieran and our team! Thank you for trusting Dolan Lexus with your business, we hope to welcome you back for all your future services.

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