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Dolan Lexus

Reno, NV

Overview
Reviews
Vehicles
4.7
693 Reviews
Call Dealership (775) 826-5050
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7175 S Virginia St

Reno, NV

89511

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Showing 693 reviews

May 15, 2022

My service advisor Maharlika Devera Was great to work with. She ensured that all work was done in a timely manner and that all repairs had been completed as promised. More

by Nevada142
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maharlika Devera
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May 16, 2022 -

Dolan Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Maharlika and the Dolan Lexus team. Drive safely, and we hope to see you back again down the road!

May 06, 2022

Maharlika at Dolan Lexus assisted me when I brought my car in for service. She was very friendly, explained the service that would be happening with my car and would try to speed the process along if able More

by llheadley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maharlika
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May 06, 2022 -

Dolan Lexus responded

Thank you for the review! We appreciate your trust in the Dolan Lexus team's work. It makes us happy that you are satisfied with your visit and our team's work. See you again next time!

May 04, 2022

Very professional kept me informed and let me have a good loaner cR the whole time More

by casadea1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
maharlika
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May 05, 2022 -

Dolan Lexus responded

Casadea, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Dolan Lexus team. Drive safely, and we hope to see you back again down the road!

April 07, 2022

My buying car experiences was easy, no pressure, friendly. And definitely recommended for all my friends and family. More

by yun337545
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon
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Apr 07, 2022 -

Dolan Lexus responded

Thank you for recommending Dolan Lexus! We are overjoyed that you had a five-star car-buying experience working with our team. Safe driving out there!

March 31, 2022

My husband & I just bought a new Lexus NX350 from Christopher Micelli at the Reno Lexus ! We were extremely pleased with the service & attention we received ! We love our new Lexus & appreciate th More

by dianebuckgolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Micelli
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Mar 31, 2022 -

Dolan Lexus responded

Diane and Buck - We appreciate you coming to Dolan Lexus for your Lexus NX 350 and are thrilled that you had a positive experience. Thank you so much! We will share your kind words with Christopher, and we hope to work together in the future.

March 30, 2022

Polite, thoughtful and through is always what com s to mind when I have dealt with anyone involved with this dealership. I also am impressed by their involvement in our community and schools ! More

by Ronimarson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Tomlinson
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Mar 30, 2022 -

Dolan Lexus responded

Roni, thank you for the great review! We are thrilled to hear that you are confident in the Dolan Lexus team to get the job done. Drive safely, and we hope to see you back again down the road!

March 30, 2022

Thank you Stacey Greener our advisor for the fast and efficient service from Dolan LEXUS the way it’s used to. Please keep it that way, as your customers we always depend and trust on an honest, efficien More

by cc88
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
The one from the parts department for helping me fixed at the back door of my car( the lock that falls down)
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Mar 31, 2022 -

Dolan Lexus responded

Thank you for taking the time to share! We are so glad to hear that Stacey and the Dolan Lexus team delivered such an outstanding service experience. Drive safely, and we hope to see you back again down the road!

March 27, 2022

Very good. Julie provided a great professional service To satisfy our need Will get service there again More

by Mbw
Recommend Dealer
Yes
Employees Worked With
Julie
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Mar 27, 2022 -

Dolan Lexus responded

Julie will love seeing that she made your service experience such a success! Thank you for taking a moment to share your enthusiasm for Dolan Lexus, and we hope you'll continue to rely on us for all your future service needs!

March 18, 2022

The service department has been extremely excellent in handling my problems with my 2003 GX Lexus! I have been so pleased with Jackie since I didn’t have an appointment on Monday she took care of my probl More

by lab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie, Kierne, Carlos Bucio
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Mar 18, 2022 -

Dolan Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jackie and the Dolan Lexus team. Drive safely in your new 2003 Lexus GX, and we hope to see you back again down the road!

March 09, 2022

Able to get service early morning. Loaner car was available. Comfortable waiting room with coffee bar and snacks. More

by nandrusyshyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kieran Tavey
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Mar 09, 2022 -

Dolan Lexus responded

We're glad we could be of service! Thank you for the excellent review of Dolan Lexus and for allowing us to assist with your maintenance needs. We hope to see you again!

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