Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Dolan Lexus

Reno, NV

Overview
Reviews
Vehicles
4.7
684 Reviews
Call Dealership (775) 826-5050
View Awards

7175 S Virginia St

Reno, NV

89511

Directions

By Type

Showing 684 reviews

July 09, 2022

Timely &excellent service. Kieran is very thorough and helpful. Uber home and return. Ahead is schedule. More

by skirenonv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kieran
Report | Print
Jul 11, 2022 -

Dolan Lexus responded

We are happy that Kieran and the team could deliver a five-star experience for you! Thank you for choosing Dolan Lexus and for sharing your feedback. We hope to welcome you back for your future service needs!

June 23, 2022

Easy access clean quick service. Good customer accommodation such as free loaner vehicle. Quick service More

by richphillips0568
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Jun 23, 2022 -

Dolan Lexus responded

Thank you for your praise! We're delighted Dolan Lexus delivered fast service and that you appreciated the offer of a complimentary loaner vehicle. We hope to work with you again!

June 18, 2022

Very pleased with Dolan Lexus. Very pleased with the service. Julie was very helpful. Nice waiting area. More

by JBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie
Report | Print
Jun 20, 2022 -

Dolan Lexus responded

Thank you for the glowing review! We are so glad to hear that Julie delivered such a successful service experience. Drive safely, and we hope to see you back at Dolan Lexus!

June 15, 2022

I want to thank Erica Castillo for the quick and great service that I got from Dolan Lexus. Keep up the great work. More

by cc88
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erica Castillo
Report | Print
Jun 16, 2022 -

Dolan Lexus responded

Thank you for this great review and for giving a shout-out to our teammate Erica! We appreciate your business and hope to see you again at Dolan Lexus.

June 13, 2022

I was and always have been treated like royalty at Dolan Lexus! Julie Tomlinson is wonderful and a real jewel in the crown of Dolan Lexus! She took care of me like I was family! Quite honestly, she is the o More

by Kenbuhrmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Tomlinson, five stars plus, Jeremiah Abujasen
Report | Print
Jun 14, 2022 -

Dolan Lexus responded

Ken, thank you for the great review! We are so glad to hear that you had a successful service experience working with Julie and the Dolan Lexus team. We will be sure to pass on the kind words to her. Drive safely, and we hope to see you back again down the road!

June 05, 2022

I feel my car gets top notch service even if it’s oldie but goodie More

by diannecharvat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kieran Tavey, Carlos Bucio
Report | Print
Jun 06, 2022 -

Dolan Lexus responded

Dianne, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Dolan Lexus team. Drive safely, and we hope to see you back!

May 31, 2022

Very Good experience they handled car much with car care and they inspected mostly everything that’s in a car. More

by relaxingend115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maharlika from Dolan Lexus.
Report | Print
May 31, 2022 -

Dolan Lexus responded

Thank you for leaving Dolan Lexus a positive review! It was a pleasure to service your vehicle, and we look forward to your next visit. Until then!

May 26, 2022

It is always a wonderful experiance when I bring my car in for service—Harley was wonderful More

by Marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harly
Report | Print
May 26, 2022 -

Dolan Lexus responded

Thank you for being such a fan of Harley and the rest of the Dolan Lexus team. We look forward to seeing you again next time!

May 21, 2022

Professional but the service it took longerdue of the order part it hasn't come soon. More

by Mara.garcia2457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Precup, Kay Andrade, Misty McCarthy, Jeremiah Abujasen
Report | Print
May 19, 2022

I was treated well and my service was performed promptly and efficiently. Overall I had a positive experience. Well done. More

by danlmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiren
Report | Print
May 20, 2022 -

Dolan Lexus responded

We're so glad your service checked all the right boxes! Thank you for the stellar review - everyone here at Dolan Lexus appreciates your business and support! Till next time.

1
...
6
7
8
...
69