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Dolan Lexus

Reno, NV

4.7
693 Reviews

7175 S Virginia St

Reno, NV

89511

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Showing 693 reviews

May 22, 2012

Kimberly anne was absolutely amazing!! She made sure we got the best deal and we were financed in our budget range!! Marc made sure to get us the best interest rate possible, everyone was so helpful and fr More

by jlponne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kimberly anne linthicum, marc csentery
May 10, 2012

You guys are the best! Seven Lexus(s) later, (or is plural, Lexii?), and I still keep coming back. Kudos to all the service folks that work with Jim. You folks always take great care of me and my compa More

by jlmls460
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt, Kay Andrade
May 10, 2012

Kay has always been an exceptional service advisor. She makes me feel that she is there just to take care of me. She always sends me off with a hug. I am on my third Lexus, and I have always been satisfie More

by flmckay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
May 10, 2012

Kymberly Platt is an absolute joy to work with and her product knowledge is outstanding. Our latest purchase was a birthday surprise for my wife. Kymberly coordinated the surprise and had the new car on More

by David Ingram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt
May 10, 2012

Kay Andrade is an exceptional service writer. For the past 6 years we have brought our Lexus to Kay for regularly scheduled maintenance and for that occasional burned out light bulb or rattle. I am happ More

by David Ingram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
May 01, 2012

I drove into Lexus of Reno just to look at a used car on recommendation from a friend who purchased a used car there. Gary Williams met me at the lot and with no pressure explained to me the different opti More

by stevereno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 01, 2012

Steve Jones was the service writer when I bought my Lexus RX350 in for routine maintenance. He introduced my wife and I to Kimberly Platt who we then spent 40 minutes visiting with and getting to know. We More

by Ray Garland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt
April 29, 2012

I was very impressed with my experience with kim and verlin. They were professional, knowledgeable and easy to work with. I would say the whole experience was fun! They took their time with me. Ne More

by Vandyken
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt, Verlin Gunnels
April 21, 2012

Verlin was extremely helpful in thoroughly eplaining the intracacies of my 2012 gx. Additionally, he seemed to take a genuine interest in my wife and myself. It was truely a pleasure picking up my vehicle More

by kramer1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Jones , Verlin Gunnels
April 13, 2012

Verlin Gunnels is marvelous at giving you step by step clear directions on how to operate your beautiful new Lexus. He is patient, very friendly and makes you feel comfortable. He went the extra mile to More

by janzebrack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt, Verlin Gunnels
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