Dolan Lexus

I had a terrific experience and would recommend Lexus of Reno and Bryan Walker to anyone looking to buy a car!! The customer service and friendliness of the staff was first-class. They helped answer all my Reno and Bryan Walker to anyone looking to buy a car!! The customer service and friendliness of the staff was first-class. They helped answer all my questions and eased all the concerns I had. I inquired about an Audi A5 and Bryan was prompt in calling me back, setting up an appointment for the test drive and eventually helping me make my decision to purchase. I had been looking at Audi's and received poor customer service elsewhere and was delighted at how nice the experience was at Lexus of Reno! More

This was my first time working with Lexus of Reno and I must say it was the smoothest and easiest car buying experience I have ever been a part of. No kidding, there was absolutely no sales pressure just must say it was the smoothest and easiest car buying experience I have ever been a part of. No kidding, there was absolutely no sales pressure just a sincere interest to help us find the perfect match and to get all the paperwork... handled in the most timely and efficient manner. Our delivery specialist, Brian, spent almost 2 hours with us going over all the ins and outs of the audio and navigation systems along with detailed information and hands-on experience with each icon on the menu. What initially seemed daunting became almost second nature to us before we drove off of the lot. We are extremely satisfied customers and look forward to working with Lexus of Reno in the future. More

Not only did we get a great price for our trade but got a good deal on the new RX we purchased. Since we came from Utah, they put us up in a hotel for 2 nights. We got a free car mat my wife wanted. This i good deal on the new RX we purchased. Since we came from Utah, they put us up in a hotel for 2 nights. We got a free car mat my wife wanted. This is by far the friendlist dealership I have dealt with and not your typical Lexus dealer. What a pleasure! It was well worth the drive and I would highly recommend that people should check them out. More

I went to this dealership because I saw a car on their internet site that I was interested in. When I got there the car was sold. Kim Anne asked me what I was interested in and she called me when a car sh internet site that I was interested in. When I got there the car was sold. Kim Anne asked me what I was interested in and she called me when a car she thought I might like came in. The car was everything I wanted plus more. There was one obstacle along the way which was worked out to my satisfaction. I just want to thank Kim Anne and Lexus Of Reno for making it possible for me to purchase this car. Thank you again Kim Anne for your hard work. More

After experiencing an auto accident whereby my 2000 300XL was totaled by a high speed rear collision, and I walked away with only a concussion, I returned to the Lexus Dealership to purchase a replacement. was totaled by a high speed rear collision, and I walked away with only a concussion, I returned to the Lexus Dealership to purchase a replacement. I was treated with very sincere and professional care throughout my purchasing experience. Bryan Walker and Thomas Werbeckes went 'above and beyond' to restore me and my vehicle back to normal for me. I greatly appreciate their dedication and hard work. Truly-Heather Flowers More

I have given this rating because Bryan Walker was very vigilante in working with me for a 2 week period to help me get my dream car. Thanks to him i am now the proud owner of a Pontiac Gto. Bryan's custom vigilante in working with me for a 2 week period to help me get my dream car. Thanks to him i am now the proud owner of a Pontiac Gto. Bryan's customer service and communication skills were a key role in sealing the deal. I was more than happy to fly into Reno to pick my car up. I will definately share my experience with others. Thanks again Bryan! More

My husband and I went in to Lexus of Reno just to look, while on vacation. Kim-Anne came out to see us viewing cars and we immediately felt comfortable and welcome. She was very helpful and friendly and we while on vacation. Kim-Anne came out to see us viewing cars and we immediately felt comfortable and welcome. She was very helpful and friendly and we ended up purchasing a beautiful used Lexus. It is the car of our dreams. Kim-Anne was supportive and worked with us and made us feel she was our advocate. We felt we had made a long time friend. Our experience was all good. More

Our experience was wonderful! I cannot express my graditude enough! Kim-Anne was amazing, not only with us, but also with our 3 year old that came along with us. Everyone was so friendly and I felt graditude enough! Kim-Anne was amazing, not only with us, but also with our 3 year old that came along with us. Everyone was so friendly and I felt like they were actually there to help US! I have never experienced a car purchasing experience quite like this! I will go back there next time we need a car and I will definitely be telling everyone we know what a great place Lexus of Reno is! More

From the first time I shook Don's hand I knew I could trust him to do the best job possible of restoring my IS250 which was so sandblasted from the Highway 89 pavement grinding in Truckee to Tahoe City, trust him to do the best job possible of restoring my IS250 which was so sandblasted from the Highway 89 pavement grinding in Truckee to Tahoe City, that they had to repaint everything on the car except the trunk lid. The workmanship and craftsmanship of the body shop crew is the best you can find. When the car was done, it was better than new. It is breathtaking. A gold medal to the painter. He is a true artist. Please thank them for me. Also, whenever I take my car in for service, I always go look at the new models. The sales staff are so nice, no or low pressure and friendly...they really make you comfortable. There is no "attitude" like I've experienced at my other luxury car dealerships in the past. I recommend Reno Lexus without hesitation and commend the staff for doing a great job of making the dealer look great and Lexus owners proud. I'll be back.... More

Kim-Anne was extremely knowledgeable about both their new and used vehicles. She was very responsive to our requests, and wants us to have a working knowledge of the SUV's many features. We are pleased to r and used vehicles. She was very responsive to our requests, and wants us to have a working knowledge of the SUV's many features. We are pleased to recomend her to prospective buyers, as we are very pleased with her service. More