Dolan Lexus

Kim-Anne was very friendly and not pushy. She understood the features of the Lexus and was very good at explaining to us how they worked and why they were important. She guided very smoothly through the pu the features of the Lexus and was very good at explaining to us how they worked and why they were important. She guided very smoothly through the purchased process and made us both very comfortable. After the sale was completed she spent more time reviewing the features and demonstrating how to operate them. We would recommend Kim-Anne to our friends if they are in the market for a vehicle. Bob & Pat Nash. More

Kim-Anne was great. She was friendly and helpful on the phone and when i arrived at the dealership. She took care of everything i needed over the phone so that when i arrived, we looked at the car, took a phone and when i arrived at the dealership. She took care of everything i needed over the phone so that when i arrived, we looked at the car, took a fun test-drive and signed the paperwork. She was very knowledgeable and worked for me, helping me get what i wanted in the sale. Marc (the "closer") was also incredibly friendly, helpful and enjoyable. This is the third vehicle i have purchased from this dealership and will continue to purchase from Kim-Anne and this dealer when i am looking for another car. More

Kim-Anne was the reason this review was written. She was the employee who sold the car. She was friendly,efficient, knowlegable, and professional.. Kim-Anne was very thorough in instructing use of this luxu the employee who sold the car. She was friendly,efficient, knowlegable, and professional.. Kim-Anne was very thorough in instructing use of this luxurious and complicated automobile! She stressed the importance of not hesitating to call her and to please call her before getting frustrated with anything about the car. She is the employee who made the overall experience Great!! More

All the staff were incredibly helpful. We had a great buying experience. Just wish that market conditions could produce larger selection of the make and model we wanted, but that is not related to anythi buying experience. Just wish that market conditions could produce larger selection of the make and model we wanted, but that is not related to anything from the dealership. More

We are very pleased to be a part of the family at Lexus! Everyone we dealt with was friendly, courteous, helpfulinformative and went the extra mile, our experience was a great one. Bonnie Longon Everyone we dealt with was friendly, courteous, helpfulinformative and went the extra mile, our experience was a great one. Bonnie Longonie and John Longoni More

Kim Anne and Kymberly were fantastic and unlike other car sales people I have dealt with in the past. I really enjoyed the buying experience from them and will buy my next car (Lexus) from them also. Thank sales people I have dealt with in the past. I really enjoyed the buying experience from them and will buy my next car (Lexus) from them also. Thanks for your help. More

Wanted to express my thank you and appreciation to Kymberly, Marc and Valerie for the great customer experience. We felt no pressure or the standard back and forth for hours that we have endured durin Kymberly, Marc and Valerie for the great customer experience. We felt no pressure or the standard back and forth for hours that we have endured during other car buying processes. Everyone was very friendly, professional and made us feel special during the entire process. I have recommended to all my friends that they go to you first if looking for a new car. You all were the best!! Thank you and looking forward to being part of the Lexus family! Sincerely, Tom & Dianne More

We met Kim-Ann Linthicum orginally at the Reno Car Show. Recognizing our interest in a Lexus, she followed up with several phone calls, inviting us to join her at the showroom to discuss the many options av Recognizing our interest in a Lexus, she followed up with several phone calls, inviting us to join her at the showroom to discuss the many options available to us. Because we have done business with Tom Dolan for many years, we felt comfortable returning to this dealership. Kim-Ann was professional, warm and welcoming and had a wealth of information on the various Lexus models we were considering. She provided for us a very positive experience. That, combined with Tom Dolan's hospitality and warmth, created an even "greater" experience for us...we are proud to be the new owners of a RX 350! More

This is our second Lexus that we have purchased from Lexus of Reno. Our experience with this dealership and the sales staff is the reason we came back to purchase our second vehicle. Our sales rep, Ki Lexus of Reno. Our experience with this dealership and the sales staff is the reason we came back to purchase our second vehicle. Our sales rep, Kim-Anne Linthicum, made our experience pleasant, easy and fun. Yes, fun! She took as much time as we needed without any pressure. Once again, Lexus of Reno and all of their staff, from sales to maintenance, are First Class! More

Brian was very patient, professional and did his best to explain the features of our new Lexus to me. Not a tech person, he assist me with my phone, seats, etc. to ensure I was informed on all features avai explain the features of our new Lexus to me. Not a tech person, he assist me with my phone, seats, etc. to ensure I was informed on all features available and how they work. Thank you Brian! Dianne Snowden-Goss More