Dolan Lexus

Kim- Anne and everyone I dealt with at Lexus of Reno were pleasant and professional. Kim-Anne made sure that all aspects of my auto purchase went as smooth as possible. There were no gimmicks or surprises, pleasant and professional. Kim-Anne made sure that all aspects of my auto purchase went as smooth as possible. There were no gimmicks or surprises, which is a surprise! I would recommend Kim-Anne and Lexus dr Reno for anyone looking for a new or used vehicle. More

I found this dealership is a first class operation. The sales rep was extremely helpful and all the staff that works there were very friendly and helpful. They make it a point to approach you as soon as yo sales rep was extremely helpful and all the staff that works there were very friendly and helpful. They make it a point to approach you as soon as you arrive. The purchase experience was stress free. More

Actually I'm newbie from Korea. It's really hard thing to buy a car in english. But great sales Kim Anne and super manager Saad,they gave me exactly that I want, kind and helpful and made it a great honor to buy a car in english. But great sales Kim Anne and super manager Saad,they gave me exactly that I want, kind and helpful and made it a great honor to deal with them. Of course they never gave me haggle price and every time they were professional and did not try to oversell me into something that I couldn't afford. Our deal was just finished in 30 mins. I highly recommend this shop as well as Kim Anne and Saad assistances in finding a vehicle to anyone. I will recommend if my father need new or used car. They have all kind of car. Thank you. More

A great buying experience. Chris was friendly, informative and there was no high pressure sales pitch and Kim-Anne did a good job with the vehicle delivery. They were both very concerned that eve informative and there was no high pressure sales pitch and Kim-Anne did a good job with the vehicle delivery. They were both very concerned that everything was to my satisfaction. And I'm loving the car! More

Brian Ralston at Lexus of Reno is the salesperson that I will highly recommend to my friends when they want to purchase a car from Lexus of Reno. He is a knowledgeable and courteous professional. My experie will highly recommend to my friends when they want to purchase a car from Lexus of Reno. He is a knowledgeable and courteous professional. My experience with Brian was based on my need to get acquainted with the detailed navigation system in my new RX350. Brian is an excellent and patient instructor. He is trustworthy and respectful. If you decide to buy your car from Lexus of Reno, you will be very pleased and happy to work with Brian for the purchase and the follow-up delivery process. More

They always treat you well at Lexus of Reno. Their friendliness and helpfulness was great! Kim-Anne was "on the ball" and called me as soon as a car came in that she knew I was interested in buying. S friendliness and helpfulness was great! Kim-Anne was "on the ball" and called me as soon as a car came in that she knew I was interested in buying. She was right... and I bought it that day! More

Kim-Anne did an excellent job for us. Kim-Anne is very knowledgeable about all the cars we looked at. She is very personable and we had a very nice time with her. She worked very, very hard to find us jus knowledgeable about all the cars we looked at. She is very personable and we had a very nice time with her. She worked very, very hard to find us just the right car. She understood our wants and needs and found us the perfect car which we bought on our first visit! We absolutely LOVE it!!! It was beautifully detailed. Reagan Rivera (the manager of the body shop and repairs) did an outstanding job.Tom Werbeckes did an amazing job as well. Our experience at Lexus was wonderful and I highly recommend them to anyone in the market for a car. More

I bought a lexus ES300H from Chris Capurro - he was great. Brian provided me with systems checks and an education on the vehicle. He was great too. great. Brian provided me with systems checks and an education on the vehicle. He was great too. More

Kim Anne greeted us with a very friendly smile and made us feel comfortable right away. There were four of us and everyone thought Kim Anne was extremely knowledgeable about All the Lexus models and fea us feel comfortable right away. There were four of us and everyone thought Kim Anne was extremely knowledgeable about All the Lexus models and features of each of them. During her test drive of each car, she showed us all the bells and whistles and we ended up falling in love with the Lexus RX 350 While we were negotiating the price we felt Kim Anne relaxed us and went over all the details of the sale. After we bought the car , she had it all clean and shiny with a big red bow around our car. She took pictures and we sent them Right out to our families!! She showed us how to send them on our iPhone . Kim Anne also took the extra time to program both of our iPhones into the cars computer for hands free calling!! She also helped us play music on the cars blue tooth from our phone!!! What a great feature. I would like to thank Kim Anne for her cheerful nature and making us feel at ease in a stressful event in our lives. She has also been available after we returned home for questions that we had about the car. We would return to buy more cars to Kim Anne. She has our on going business in the future. More

I have leased four car from this dealership and received nothing but top notch service. Kay Andrade is always very courteous and professional and I love Todd Jones' enthusiasm and "can do" attitude. I als nothing but top notch service. Kay Andrade is always very courteous and professional and I love Todd Jones' enthusiasm and "can do" attitude. I also must commend Brian Ralston on his knowledge and courtesy. I even must comment on the improved public relations efforts; for example TV commericals. More