Dolan Lexus

Outstanding service and process I initially started my experience browsing the lot late one night. Jeremiah approached me and immediately made me feel comfortable, not with any press I initially started my experience browsing the lot late one night. Jeremiah approached me and immediately made me feel comfortable, not with any pressure or hurry to sell me a car. He built some rapport, asked good questions regarding what I might be looking for. Great listener! He proceeded to take my information and follow up regarding specific vehicle I was looking for. I went back a couple times to test drive a couple similar vehicles. I was initially looking for something pre-owned, through a patient search, I started considering something new, not initially realizing with a great leasing program I could drive away with something new. I ended up getting brand new IS300 F sport and couldn't be happier. Process was smooth and can't wait to buy next car. I also enjoy going back for car wash program. More

Simply Amazing - Far Far Exceeded Expectations Not really sure how to describe our experience. The Sales Manager - Hadie Itani helped in all ways -- we went in purposely without the money to buy. H Not really sure how to describe our experience. The Sales Manager - Hadie Itani helped in all ways -- we went in purposely without the money to buy. His help with giving us assistance was first AUTHENTIC! (shock). But helped us through the process. Got us a very fine deal. Jason was "Finance Guy" -- was additionally very AUTHENTIC and helped. We first went in, just because my wife wanted to see if I would even fit in a Lexus (Hybrid). I did -- we were going to "go for" the Rav 4. We met Max, a new salesman -- again, just fine decent fellow, very helpful. I am quite blunt with sales folks, he just went with it. I personally do not prefer "fancy" vehicles. But this vehicle is rated number 1 in it's class re reliability. Just surprised both my wife and I, all the way through this really pleasant experience. PS - I could only choose one below re "The One Person" - it was all of them. Nope - didn't know anyone here when we came in. More

Great personable Service!! So, we had previously bought CPO Lexus several years ago (in Utah), came time to update my wife's car and we ventured down some other roads first; i.e So, we had previously bought CPO Lexus several years ago (in Utah), came time to update my wife's car and we ventured down some other roads first; i.e Cadillac, BMW, and a couple others. We ended up back at Lexus again, because we've found you can't buy a better car for the money! But, no matter how great the car, it's nothing without amazing personable service! People like Breiana Hill and Ken Crist, who picked me up at the airport (when other dealerships wanted me to Uber in) and helped explain my car to me, are a great service to their employers! Would fly again and drive home 7hrs just to do business with them again!! Also wanted to give a shout out to Vladimir Zvyagin who saved me a tad bit of money over my CU which I thought couldn't be outdone! More

Where luxury vehicles and world-class service intersect I had the privilege of purchasing a second vehicle from Dolan Lexus. Working with Kymberly Platt is a pleasure and the most efficient buying process I I had the privilege of purchasing a second vehicle from Dolan Lexus. Working with Kymberly Platt is a pleasure and the most efficient buying process I have experienced. She listened attentively to my needs and found a vehicle matching my criteria and reached out to me. The previously owned Lexus GX460 blew away my expectations at a price that was competitive and fair. It's nice walking into a beautiful building, seeing the best in luxury automobiles, and enjoying a level of service that matches the quality of vehicles. It will be a challenge to purchase a vehicle elsewhere after coming to Dolan Lexus. I will definitely return here for all of my vehicle needs. More

Amazing!!! Very impressed with everyone at the dealership. They made us feel like family. We walked away with at 2017 RX350. LOVE IT! Thank you Juan , Ashto Very impressed with everyone at the dealership. They made us feel like family. We walked away with at 2017 RX350. LOVE IT! Thank you Juan , Ashton and the whole team at Dolen Lexus. Stop by it will be worth your time. . More

Bought Car Very impressed with them! Helped me get into a car I could afford and reliable. It started with Lexie getting me in contact with Ashton. Ashton very v Very impressed with them! Helped me get into a car I could afford and reliable. It started with Lexie getting me in contact with Ashton. Ashton very very helpful with everything. The day I went in to look Ashton had the vehicle ready for me to test drive. Eric explained everything about it and very friendly. I also received a lower interest rate after I had left. This has been the best experience I have ever had buying a vehicle! More

Satisfied Customer Recently purchased a new Lexus RX 350 which is our 3rd Lexus. Tried a lease last time and was very unhappy with the experience. Talked with Kymberly Recently purchased a new Lexus RX 350 which is our 3rd Lexus. Tried a lease last time and was very unhappy with the experience. Talked with Kymberly Platt and she helped put together a deal which we felt was fair. Appreciated Kymberly's honesty and willingness to help. No pressure and the facts were presented in a simple up front manner. More

Ne car purchase I went to Lexus to look for a new car because of reputation of the car. I was introduced to Kymberly Platt. She showed me the RX 350 and told me abou I went to Lexus to look for a new car because of reputation of the car. I was introduced to Kymberly Platt. She showed me the RX 350 and told me about all the safety features of the car. I test drove the car and that was all it took. I made a deal with Kymberly and purchased the car. This was by far the most knowledgible staff I have ever dealt with in purchasing a car. Great people with which to do buisness. More

Fantastic car purchase experience!! We have been shopping for a new car for the past couple of months, visiting other dealerships in the Reno, NV area. Our experience with Dolan Lexus w We have been shopping for a new car for the past couple of months, visiting other dealerships in the Reno, NV area. Our experience with Dolan Lexus was exceptional from the moment we stepped onto the new car lot. Not one of the other car dealers even began to compare to our experience we encountered with our sales associate Aaron Schulman or sales manager Hadie Itani. They are an amazing team!! More