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Dolan Lexus

Reno, NV

4.7
684 Reviews

7175 S Virginia St

Reno, NV

89511

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Showing 684 reviews

May 19, 2023

Trey and the Lexus team were outstanding and knowledgeable about the vehicle. Trey and Dominic made our experience memorable. We would definitely purchase another Lexus from them. More

by nuryortiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Hernandez
May 22, 2023 -

Dolan Lexus responded

We are delighted to have earned your business! Thank you for putting your trust in Trey, Dominic, and the team at Dolan Lexus to guide you through the car-buying process. Cheers to the road ahead!

May 13, 2023

Easy to schedule appointment’s, service writers are very skilled and prepared when you arrive. Pleasant lounge if your are waiting for the service. My Lexus runs like a top after 4 years, I highly recomme More

by stevenoldham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Andrade, Carlos Bucio, Lexie Brecke
May 15, 2023 -

Dolan Lexus responded

Steven, we are thrilled to hear your car is still running great after 4 years! We're grateful for your recommendation of Dolan Lexus and so glad you had an easy time scheduling your appointment. Our service writers will always be ready to assist you. Thanks for choosing our team!

May 04, 2023

We just purchased a 2023 Rx350h from Dolan Lexus. Brandon was engaging, knowledgeable and a pleasure to work with. This was the BEST car shopping experience ever. We would highly recommend Dolan Lexu More

by Raylinsang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pennell- 5 stars. Domino Sanguinetti 5+ stars
May 04, 2023 -

Dolan Lexus responded

We're thrilled to learn that working with Brandon made for the best car shopping experience you've ever had! Thank you for highlighting his engaging and knowledgeable customer service. It was wonderful serving you at Dolan Lexus and we appreciate your recommendation. We wish you many safe and happy miles in your 2023 Lexus RX 350h!

April 30, 2023

I just purchased a trade-in Honda and the people I dealt with were terrific. I did it all from out of town and they made it smooth and easy. I'm delighted with the car. More

by beth
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Vidal, Andres Ramos - both 5 stars
May 01, 2023 -

Dolan Lexus responded

We're so glad to hear that your trade-in purchase with Dolan Lexus was a smooth and easy process, Beth. Enjoy your new vehicle!

April 19, 2023

Excellent service Everyone was very helpful car that we used was outstanding building was spotless! More

by myronandtish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Bucio, Lexie Brecke
Apr 20, 2023 -

Dolan Lexus responded

We hope to see you again in the future at Dolan Lexus! Thank you, and drive safely!

April 07, 2023

I just had my 2018 Lexus RX350L serviced for 30,000 miles! The service was excellent, timely, efficient, and done within one day. Everything was done well. Jules T. was/IS the BEST and I love doing b More

by Kenbuhrmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Tomlinson, Jeremiah Abujasen
Apr 18, 2023 -

Dolan Lexus responded

We are so glad to hear that Jules earned your trust and loyal business. Thank you for working with us here at Dolan Lexus.

April 02, 2023

Dolan Lexus has provided me with outstanding service for several years. Lately, however, I came across three new agents of the dealership who excelled in their "customer service". Maharlika Devera, Service More

by jlyamine2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maharlika Devera, and Rob Vidal, Carlos Bucio
Apr 02, 2023 -

jlyamine2017 responded

jlyamine2017 Dolan Lexus has provided me with outstanding service for several years. Lately, however, I came across three new agents of the dealership who excelled in their "customer service". Maharlika Devera, Service Adviser, Carlos Bucio,Service Manager and Rob Vidal, Product Specialist . I am now much more inclined to highly recommend this dealership for their excellent "customer Service"! Prompt, clear and professionally friendly attention !! Jacques Yammine . Reno,Nv.

Apr 02, 2023 -

jlyamine2017 responded

Dolan Lexus has provided me with outstanding service for several years. Lately, however, I came across three new agents of the dealership who excelled in their "customer service". Maharlika Devera, Service Adviser, Carlos Bucio,Service Manager and Rob Vidal, Product Specialist . I am now much more inclined to highly recommend this dealership for their excellent "customer Service"! Prompt, clear and professionally friendly attention !! Jacques Yammine . Reno,Nv.

Apr 02, 2023 -

jlyamine2017 responded

Dolan Lexus has provided me with outstanding service for several years. Lately, however, I came across three new agents of the dealership who excelled in their "customer service". Maharlika Devera, Service Adviser, Carlos Bucio,Service Manager and Rob Vidal, Product Specialist . I am now much more inclined to highly recommend this dealership for their excellent "customer Service"! Prompt, clear and professionally friendly attention !! Jacques Yammine . Reno,Nv.

Apr 03, 2023 -

Dolan Lexus responded

Thank you for the review! We are very proud of our team, and it means a lot to hear that you had such a successful service experience working with Maharlika, Carlos, and Rob. We will be sure to pass on the kind feedback to them. Drive safely, and we hope to see you back again at Dolan Lexus!

February 22, 2023

prompt services and appointment. clean facility. service department staff are professional and courteous. coffee lounge is clean, quiet and comfortable. More

by Lee Ee Foo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Tomlison
Feb 22, 2023 -

Dolan Lexus responded

It's our pleasure to offer welcoming facilities and professional service at Dolan Lexus! Thank you for the fantastic 5-star review. Drive safe, and we look forward to your next visit!

February 15, 2023

Dolan Lexus has provided me with outstanding service for several years. Appointments are easy and the work is very good. More

by person 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Castillo
Feb 15, 2023 -

Dolan Lexus responded

Thank you for the amazing review. We're glad that the Dolan Lexus team was nice to work with. See you again next time!

January 25, 2023

They were very nice to deal with. Very respectful of my time. They responded quickly to all of my questions. More

by Tcaputo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Business Development Team
Jan 25, 2023 -

Dolan Lexus responded

We're delighted to hear your experience with the Dolan Lexus team went so well! This is the kind of feedback that lets us know we're doing a great job. Have a good day!

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