Dolan Lexus

20k Service Excellent service by Doug, very friendly and responsive to my request, made service the easiest o have experience since purchasing my car in 2016! T Excellent service by Doug, very friendly and responsive to my request, made service the easiest o have experience since purchasing my car in 2016! Thanks Doug! More

First service w/ Dolan Lexus 👍 Everything went just as described. Vehicle is GREAT, and so far my experience with deal has been fine too. Appreciate the extras that come with servi Everything went just as described. Vehicle is GREAT, and so far my experience with deal has been fine too. Appreciate the extras that come with service at dealer , loved having car washed and cleaned ! More

Excellent Service Took my car for couple of services, was greeted by service advisor.. All employees were courteous and helpful. Received a loaner call. Prices were re Took my car for couple of services, was greeted by service advisor.. All employees were courteous and helpful. Received a loaner call. Prices were reasonable too. More

Service Ashton and Frank took such good care of me! I was so happy when I left the dealer. They made everything so simple for me, shuttled me to and from work Ashton and Frank took such good care of me! I was so happy when I left the dealer. They made everything so simple for me, shuttled me to and from work. In the end my car was fixed and got the best care possible. Thank you! More

Love Dolan Lexus!! They all are wonderful at Dolan Lexus....we have Frank Casey as our "go to" person for service appointment s and I always tell my husband that its lik They all are wonderful at Dolan Lexus....we have Frank Casey as our "go to" person for service appointment s and I always tell my husband that its like we're going in to say hello to an old friend. He is such a nice person and very helpful with the business aspect of our visit. Besides always keeping our car in tip top shape, its always nice when you have wonderful, friendly employees there to deal with....it makes all the difference. The facility is beautiful and always looks brand new when you walk in there. The Dolan family keeps everything running ship shape and whoever you deal with is eager to get your problem...or...routine maintenance taken care of. There is nothing to complain about...we know when its time for our car to go in for "whatever", it will be taken care of and taken care of as it should be. Its the best!! More

Easiest car buying experience ever! The style and way that Dolan approaches selling cars is so different than any dealership I have ever worked with. I have bought a lot of cars over the The style and way that Dolan approaches selling cars is so different than any dealership I have ever worked with. I have bought a lot of cars over the years and I can say that this was the least stressful and most relaxed experience I have ever had. Thank you Dolan Lexus for a great car buying experience and an amazing new car. More

Couldn’t be happier with the service! This is the best dealership in Reno. Everyone is extremely nice and accommodating. They go above and beyond in the service department and make you fee This is the best dealership in Reno. Everyone is extremely nice and accommodating. They go above and beyond in the service department and make you feel very special. Not only that but it was actually less expensive than several other places I checked out for the same service. I only wish I had found them sooner! More

Maintenance Customer service is fabulous and Jacki did a great job of answering all of our questions. Maintenance program is horrible and extremely costly to mai Customer service is fabulous and Jacki did a great job of answering all of our questions. Maintenance program is horrible and extremely costly to maintain a factory warranty. More

Excellent A+ A+ A+ I just moved to Reno from Hawaii. My Lexus dealership in Hawaii was not that good so I had low expectations taking my Lexus for service. I was blown I just moved to Reno from Hawaii. My Lexus dealership in Hawaii was not that good so I had low expectations taking my Lexus for service. I was blown away by the courtesy and service provided to me by Carlos Bucio. Carlos in the Service department was so helpful! That’s the guy to look up or request for Lexus vehicle service. He kept me informed during my entire service process. When it got late he provided me a loner. The service appointment didn’t seem to take very long because the waiting room was so relaxing. A very nice and courteous hostess provided me coffee. Can’t wait for my maintenance light to come on again :) More

Excellent Frank Casey was our service contact. He was excellent and helped us get our vacation back on track as our car broke down while we were on vacation. I Frank Casey was our service contact. He was excellent and helped us get our vacation back on track as our car broke down while we were on vacation. I would differently recommend Dolan’s of Reno as a result of our experience with Frank. More