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Dolan Lexus

Reno, NV

4.7
684 Reviews

7175 S Virginia St

Reno, NV

89511

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Showing 684 reviews

January 07, 2019

Enjoyable, Smart Experience I had the pleasure of working with Kymberly Platt and Mathew Greenland as I looked at the 2019 Lexus UX, NX and RX. I was abundantly impressed with Ky More

by JBegbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt, Mathew Greenlund, Nate Meckley
Jan 07, 2019 -

Dolan Lexus responded

It makes us so happy to hear that our team was helpful in your car-shopping process and gave you all the information you needed to make the best choice for you. Thank you so much for your thoughtful review of Dolan Lexus, we really appreciate your kind words about our wonderful staff! We look forward to working with you in the future.

January 01, 2019

First scheduled maintenance Even though I was left waiting for longer than I thought, everyone was very helpful and thoughtful. Particularly Steve & Bradley in sales & Doug in s More

by Terryaford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Dessy & Bradley in sales
Jan 02, 2019 -

Dolan Lexus responded

Terry - We really appreciate your review and are glad to hear that our team provided helpful service. Thank you for your feedback!

December 29, 2018

I love coming to Dolan Lexus Everyone is so friendly, I love going to Dolan Lexus. Julie Tomlinson helped me and she explained me everything thoroughly. I paid right under my budg More

by Ramreno55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Tomlinson
Dec 31, 2018 -

Dolan Lexus responded

Wonderful! We are so grateful to have you as a Dolan Lexus customer. Thank you and safe driving!

December 29, 2018

Best car dealership This is where I purchased my2018 lexus and have used them to service two other if my lexus cars it is the best most service oriented business ever ! More

by Hlnlou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank and Doug
Dec 31, 2018 -

Dolan Lexus responded

Thank you for being a loyal Dolan Lexus customer! It makes us so happy that you trust our Service Team to take excellent care of your cars. Safe driving!

December 29, 2018

Another good service appt with Kay Everytime I take my car to Dolan Lexus in Reno, it is quick check in and car is ready when promised. Kay Andrade has been my tech for all three of th More

by flmckay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Dec 31, 2018 -

Dolan Lexus responded

We are so happy that you can depend on Kay for five-star service, every time. Thanks so much for being a loyal Dolan Lexus customer! We wish you safe driving and a Happy New Year!

December 27, 2018

Routine Service Kay Andrade is the definition of Customer Service! She has been our service tech for more than 10 years on two different vehicles and we love to deal More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade, Carlos Bucio
Dec 27, 2018 -

Dolan Lexus responded

Thank you for being a loyal Dolan Lexus customer! We love that you trust Kay to take excellent care of your vehicles and to provide top-notch service. We are very grateful for your repeat business and your review!

December 26, 2018

LC 500 purchase Lexus and Dolan Lexus continues to offer an excellent experience. Lexus is far superior to the other makes (i.e. Mercedes, BMW, Audi, Infiniti, Cadil More

by Lexus Nut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt, Misty McCarthy, Ashton Carroll
Dec 26, 2018 -

Dolan Lexus responded

Thanks for being a loyal Lexus customer! We love that you can depend on Dolan Lexus for five-star service. Safe driving!

December 23, 2018

Dolan Lexus is the greatest!! Jeremiah was attentive and professional. Jeremiah listened to what specification I desired and quickly located what I wanted. The financial process w More

by Glowworm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah Abujasen
Dec 26, 2018 -

Dolan Lexus responded

We are so happy that you are happy! It's fantastic that Jeremiah was able to find the perfect car for you - congratulations on your Lexus NX 300h! Thank you very much for recommending Dolan Lexus, it means a lot to us.

December 21, 2018

Good service ! Your customer service person all well trained, polite and knowledgeable,. This recall service is very important to me for the safety of us, thank you More

by Lin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lexie Brecke, Juan Jimenez, Eric Aguilar
Dec 21, 2018 -

Dolan Lexus responded

Thank you for all the wonderful feedback about our team, Lin. We're happy to know that you trust Dolan Lexus to keep you and your family safe. Have a great weekend.

December 14, 2018

Our 3rd Lexus from this dealer Best people in town Kimberly platt is the best when we decided on buying our 3rd car from Lexus Reno there was no one else we wanted to deal with Kimb More

by marinj350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Precup, Kymberly Platt, Misty McCarthy, Eric Aguilar
Dec 17, 2018 -

Dolan Lexus responded

Thank you for being a loyal customer to Dolan Lexus! We love that you've received five-star service for each of your three Lexus-buying experiences. It means a lot to hear such kind words! Safe driving!

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