Back

Dolan Lexus

Reno, NV

4.7
684 Reviews

7175 S Virginia St

Reno, NV

89511

Directions

By Type

Showing 684 reviews

June 15, 2019

Regular maintenance visits have never been easier! It's always been a pleasure when I visit the Dealership. Everything is well organized and everyone is very friendly, efficient and knowledgeable. I'v More

by Happy Senior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
With my normal Service Advisor, Kurt Teachenor, no longer available, I worked with Tim Olendick. He was so professional while patiently answering all my questions, that I never would have guessed it was his first week on the job!!
Jun 17, 2019 -

Dolan Lexus responded

Thank you for your review of Dolan Lexus! We appreciate your kind words about our team and I certainly appreciate your business and your support. Thank you for our ongoing patronage!

June 12, 2019

Courteous, efficient and thirough Dealership handles customers efficiently and goes above and beyond to ensure customer satisfaction. Dealership is clean. Service took less time than More

by Rrials
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie in service department
Jun 12, 2019 -

Dolan Lexus responded

Thank you for your kind review of Dolan Lexus! I'm pleased to read of your positive service appointment with our team and I hope we can work together again soon. Thanks for your support!

June 10, 2019

Who knew you could purchase a car in your lunch hour Quick, easy experience. I called in a few days before I arrived in Reno letting Kymberly know which car I was looking for. I scheduled an hour at lunc More

by Shannon415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt, Ashton Carroll
Jun 10, 2019 -

Dolan Lexus responded

Thank you for your review of Dolan Lexus! Customer service is our number one priority and I'm so glad to read of your positive experience with our team. Thank you for your support and I appreciate your business! Enjoy your new car.

June 10, 2019

New a truck Purchase We worked with Brad Garlick who is absolutely amazing! He made this experience enjoyable and stress free without any PRESSURE!!! When we buy our next More

by Onerygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Garlick
Jun 10, 2019 -

Dolan Lexus responded

Thank you for the fantastic review! We are so happy that Brad earned your business. We think you may have meant to leave us 5 stars, but if there is anything we can do to improve your experience, please let us know.

June 07, 2019

These gus are Great. These guys are Great. When we come up to visit our daughter we always service our vehicle at Dolan Lexus. The best service around, we cant get that le More

by VadimS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Precup, Kay Andrade, Carlos Bucio, Ashton Carroll, Juan Jimenez, Jeremiah Abujasen, Eric Aguilar, Nate Meckley
Jun 07, 2019 -

Dolan Lexus responded

Thank you for your review of Dolan Lexus! I'm so pleased to read of your car buying experience with our team, especially taking the time to drive from Los Angeles to our location in Nevada. We appreciate your business and hope we can work together again in the future.

June 05, 2019

Great service Jackie Holland, our service representative is terrific. Not only does she know about our, but she also knows about Reno, directing us to just about a More

by John W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Holland
Jun 05, 2019 -

Dolan Lexus responded

Hi John! Thank you for your review of Dolan Lexus. It's great to hear of your positive service appointment with our team. Thank you for your support and I appreciate your business.

June 04, 2019

Exceeded expectations . Very professional staff . I really appreciated the no haggle pricing policy. The car was detailed while we waited and was presented to us with More

by judyz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Kostka
Jun 04, 2019 -

Dolan Lexus responded

Thank you for your review of Dolan Lexus! We work hard to provide the best customer service possible and I'm so pleased to read of your time with our sales team. Thank you for your business and hope we can work with you again in the future.

June 01, 2019

Dolan Lexus treated me right. Got a fair and good deal on a used car here (2016 Prius 2). Salesman Zac Hochman was attentive and never pushy. I was pleased to work with him. Sales More

by Little red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Hochman, sales director Steve ??, Eric Aguilar
Jun 03, 2019 -

Dolan Lexus responded

Thanks for taking the time to share. We love knowing that you are happy with the deal on your used car and had a pleasure working with our sales team. Thank you for choosing Dolan Lexus!

May 26, 2019

Awesome experience at Dolan Lexus. Juan Jimenez was unbelievably awesome. Steve, Matt and Eric were wonderful to work with too!! We were excited to purchase/lease a vehicle but weren’t More

by JennRuss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Dessy!!!, Juan Jimenez, Mathew Greenlund, Eric Aguilar
May 28, 2019 -

Dolan Lexus responded

Thanks for reviewing Dolan Lexus! We are glad to hear you had an awesome car buying experience with Juan and so many of our team members and hope you are enjoying your new car. We appreciate you business!

May 24, 2019

First Lexus We went to test drive a Lexus hybrid SUV because of all the positive reviews. We were committed to buying an AWD Hybrid and have owned 2. Camry Hybrid More

by PAB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Greenlund, Eric Aguilar
May 24, 2019 -

Dolan Lexus responded

We really appreciate your positive feedback about your recent buying experience! It's wonderful that Matt answered all of your questions and made sure you felt confident in your decision. Thank you for coming to Dolan Lexus, we wish you safe driving in your new ride.

...
36
...