Dolan Lexus
Reno, NV
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Excellent service and enjoyable experience, Service techs are very good, enjoyable environment while waiting for car, girls at the coffee counter add the topping to make it very enjoyable and pl Service techs are very good, enjoyable environment while waiting for car, girls at the coffee counter add the topping to make it very enjoyable and pleasant. More
Excellent service Frank and his Team could not have been more professional or courteous. The very best service I have ever received from any of me 2 450H,s at other Frank and his Team could not have been more professional or courteous. The very best service I have ever received from any of me 2 450H,s at other Lexus dealers. More
THE BEST CAR BUYING EXPERIENCE EVER!! This is the 2nd car I bought from this dealership in a year due to an auto accident. I walked in and told Kymberly what I did and didn't want and she This is the 2nd car I bought from this dealership in a year due to an auto accident. I walked in and told Kymberly what I did and didn't want and she gave me clear concise figures. None of the ridiculous nonsense that you get anywhere else. After I had the car a few days I noticed that the windshield was terribly pitted and no questions asked they replaced it! I have never been treated better and I felt like I was important to them. I will never buy a car anywhere else! More
Excellent Customer Service! I love taking my car to get serviced! I worked with Julie and got the utmost customer service. She was quick, professional, efficient, communicated ev I love taking my car to get serviced! I worked with Julie and got the utmost customer service. She was quick, professional, efficient, communicated everything in detail and gave me a loaner car. Along with my service they did a great job washing my car. It's always such a pleasant experience going to Dolan Lexus. More
40,000 mile service. The customer service was incredible. My service representative went out of his way to help me. All my vehicle’s needs were met in a timely matter. A g The customer service was incredible. My service representative went out of his way to help me. All my vehicle’s needs were met in a timely matter. A great experience from start to finish. More
Great customer service I told Kymberly exactly what I wanted and she provided a perfect fit on the first car we test drove. Loving my Lexus. Thanks Kim I told Kymberly exactly what I wanted and she provided a perfect fit on the first car we test drove. Loving my Lexus. Thanks Kim More
Great dealership We had a really good experience. Steve Creesy was helpful and very knowledgable. Steve stepped up to the plate and was most helpful. Thank you. We had a really good experience. Steve Creesy was helpful and very knowledgable. Steve stepped up to the plate and was most helpful. Thank you. More
Excellent car buying experience x 2 Buying a vehicle can be stressful but not when you work with Dolan Lexus. I’m a repeat customer because of their friendly staff and the excellent cust Buying a vehicle can be stressful but not when you work with Dolan Lexus. I’m a repeat customer because of their friendly staff and the excellent customer service from both sales and the service department. Best dealership in town. More
Great service and sales help Tim Ollendick was my service adviser and was thorough, communicated with me throughout the service period and was clear about options. I also took th Tim Ollendick was my service adviser and was thorough, communicated with me throughout the service period and was clear about options. I also took the time while at the dealer to look at a possible purchase in the near future. Dominic was a big help. More
always a pleasure It is always a pleasure doing business at Dolan lexus. There is never any pressure and all the staff is amazing. This is our 2nd vehicle purchase ther It is always a pleasure doing business at Dolan lexus. There is never any pressure and all the staff is amazing. This is our 2nd vehicle purchase there and it will always be the first place I turn to for a new or used vehicle. More