Dolan Lexus

Greatest dealer experience I’ve ever had! We purchased a new Lexus from Dolan Thursday afternoon. On Friday we discovered that two of the features we thought were included with the car were m We purchased a new Lexus from Dolan Thursday afternoon. On Friday we discovered that two of the features we thought were included with the car were missing. We returned Friday afternoon and spoke with sales manager Ashton Carroll. His first words were “we will fix this problem”, and he did. Within an hour and a half he found the exact car we wanted from another dealership, arranged to acquire it for us, and had all the paperwork done. We couldn’t be more appreciative to Ashton and Dolan Lexus for their commitment to their customers. More

Luxury customer service Every time I visit for any reason (service, buying/leasing) I’m so impressed with the outstanding customer service I encounter. Every employee is resp Every time I visit for any reason (service, buying/leasing) I’m so impressed with the outstanding customer service I encounter. Every employee is respectful, helpful, knowledgeable about their area of expertise and friendly. I just ended my lease to purchase and was amazed at how quick and easy they made the process. More

Dolan Lexus rocks! Excellent service. Beautiful place. Very hospitable to their clients. They even wash my car and sometimes they fill it up. Respectful. When I drive u Excellent service. Beautiful place. Very hospitable to their clients. They even wash my car and sometimes they fill it up. Respectful. When I drive up they have my name on the board. Oh, and they have really good commercials. I kind of do feel like a member of the family T. Dawn Gibbons More

Excellent service Easy appointment set up. Clear information about what they are going to do. Beautiful loaner car (or a nice place to sit and wait, with WiFi) Easy appointment set up. Clear information about what they are going to do. Beautiful loaner car (or a nice place to sit and wait, with WiFi) More

Very good/professional Tyler Smith High pressure salesman can be off-putting and even lose our business. Our salesman, Tyler, was professional, knowledgeable, gave us a fair deal and tr High pressure salesman can be off-putting and even lose our business. Our salesman, Tyler, was professional, knowledgeable, gave us a fair deal and trade-in and let Lexus product sell itself. More

Timely service and nice waiting area. I experienced quick check in and service complete in 1 1/2 hours. Nice waiting in their lounge with coffee service, sweets, etc. to enjoy while I read I experienced quick check in and service complete in 1 1/2 hours. Nice waiting in their lounge with coffee service, sweets, etc. to enjoy while I read a book. More

Great service The service department is very efficient and they are very friendly. They also provide loaners or shuttles if the service is going to take some time. The service department is very efficient and they are very friendly. They also provide loaners or shuttles if the service is going to take some time. Best service I have received on any vehicle I’ve owned. Sandi McKee c And by and asked if I needed a loaner while I was waiting for my vehicle. Very thoughtful and caring. More

I love Dane Dane was excellent to work with. He went out of his way to obtain answers to my questions and helped to make my service experience great. I would high Dane was excellent to work with. He went out of his way to obtain answers to my questions and helped to make my service experience great. I would highly recommend this dealership. More

Always great service! We’ve been taking in our 2005 RX 330 in this dealership since we purchased it back in 2007 with 30,000 miles on it. Lexus service kept it running in We’ve been taking in our 2005 RX 330 in this dealership since we purchased it back in 2007 with 30,000 miles on it. Lexus service kept it running in manufacturers specification since now with 162,000+ miles. More

Excellent service and enjoyable experience, Service techs are very good, enjoyable environment while waiting for car, girls at the coffee counter add the topping to make it very enjoyable and pl Service techs are very good, enjoyable environment while waiting for car, girls at the coffee counter add the topping to make it very enjoyable and pleasant. More