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Dolan Lexus

Reno, NV

4.7
684 Reviews

7175 S Virginia St

Reno, NV

89511

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Showing 684 reviews

July 03, 2019

Excellent service and enjoyable experience, Service techs are very good, enjoyable environment while waiting for car, girls at the coffee counter add the topping to make it very enjoyable and pl More

by Jerry123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Bucio
Jul 03, 2019 -

Dolan Lexus responded

Thank you for your review of Dolan Lexus! We appreciate your business and your kind words about our dealership. Hope we see you again soon and thank you for your support!

June 30, 2019

Excellent service Frank and his Team could not have been more professional or courteous. The very best service I have ever received from any of me 2 450H,s at other More

by Murphy949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank & Verner
Jul 01, 2019 -

Dolan Lexus responded

For you to say you received the best service from the Dolan Lexus team means the world! Thanks so much for the kind words.

June 30, 2019

THE BEST CAR BUYING EXPERIENCE EVER!! This is the 2nd car I bought from this dealership in a year due to an auto accident. I walked in and told Kymberly what I did and didn't want and she More

by h2owatson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt
Jul 01, 2019 -

Dolan Lexus responded

Thank you for your review of Dolan Lexus! We appreciate your feedback about working with Kymberly to find a new car for you due to your accident. Thank you for your kind words about our dealership and I hope we see you again soon!

June 30, 2019

Excellent Customer Service! I love taking my car to get serviced! I worked with Julie and got the utmost customer service. She was quick, professional, efficient, communicated ev More

by buddy1126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juliette
Jul 01, 2019 -

Dolan Lexus responded

Thank you for your review of Dolan Lexus! It's great to read about your recent service appointment with Julie and how she made your experience stress-free and enjoyable. We appreciate your kind words and I hope we see you again soon!

June 30, 2019

40,000 mile service. The customer service was incredible. My service representative went out of his way to help me. All my vehicle’s needs were met in a timely matter. A g More

by Montouj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
Jul 01, 2019 -

Dolan Lexus responded

Thank you for your review of Dolan Lexus! I'm happy to read about your recent car-buying experience with our team and I hope we can work with you again in the future. Thank you for your support and your business!

June 27, 2019

Great customer service I told Kymberly exactly what I wanted and she provided a perfect fit on the first car we test drove. Loving my Lexus. Thanks Kim More

by Kjinvc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt
Jun 27, 2019 -

Dolan Lexus responded

This is exactly what we love to hear! We hope that you continue to love your new Lexus. Thanks so much!

June 26, 2019

Great dealership We had a really good experience. Steve Creesy was helpful and very knowledgable. Steve stepped up to the plate and was most helpful. Thank you. More

by Deplorable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Creesy
Jun 27, 2019 -

Dolan Lexus responded

It was our pleasure to assist you! Thanks so much for coming to Dolan Lexus for your new car. We hope that you are enjoying it.

June 26, 2019

Excellent car buying experience x 2 Buying a vehicle can be stressful but not when you work with Dolan Lexus. I’m a repeat customer because of their friendly staff and the excellent cust More

by lpolson519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Teachenor and Vladimir Zvyagin, Jeremiah Abujasen
Jun 27, 2019 -

Dolan Lexus responded

We understand that the car-buying process can be overwhelming but it's great to hear that our team makes it easy! Thank you so much for coming to Dolan Lexus time and time again. We are honored to have you as a loyal customer and look forward to our continued relationship.

June 22, 2019

Great service and sales help Tim Ollendick was my service adviser and was thorough, communicated with me throughout the service period and was clear about options. I also took th More

by person 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Ollendick (service) and Dominic Sanguinetti (sales)
Jun 22, 2019 -

Dolan Lexus responded

Thanks so much for taking the time to leave Dolan Lexus a review! It's great to read Tim and Dominic provided excellent care throughout your service appointment-we work hard to provide the best customer service to everyone. Thank you for your support and I hope we see you again soon!

June 17, 2019

always a pleasure It is always a pleasure doing business at Dolan lexus. There is never any pressure and all the staff is amazing. This is our 2nd vehicle purchase ther More

by ericw.gardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Berry
Jun 18, 2019 -

Dolan Lexus responded

Eric, we love hearing that our customer service has earned your repeat business. Thank you for all the compliments of our team and our no pressure sales process. Enjoy your new vehicle and thank you for your loyalty to Dolan Lexus!

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