Dolan Lexus

On time, courteous and professionally accommodatingLove On time, courteous and professionally accommodating Love this dealership and staff They know their business and able to answer to your inquiries L On time, courteous and professionally accommodating Love this dealership and staff They know their business and able to answer to your inquiries Like the ambiance of this place More

Too long - 3 hours! I had an appointment to get a smog, oil change & rotate tires. Frank Casey warned it could be 2 hours, with a car wash. I was prepared to wait. It was I had an appointment to get a smog, oil change & rotate tires. Frank Casey warned it could be 2 hours, with a car wash. I was prepared to wait. It was approaching 2.5 hour & I hadn't seen my car. Jeremiah came by & offered to ask how long additionally it would be. I would be 3 hour before Jackie brought my car up & I settled up. Everyone was extremely courteous. What would have happened if I hadn't had an appointment? More

Recent recall service This week I had an appointment to have a recall service performed for my 2017 Lexus RX350. The recall issue required a 2-3 hour reprogramming (downlo This week I had an appointment to have a recall service performed for my 2017 Lexus RX350. The recall issue required a 2-3 hour reprogramming (download) of software to fix a control computer program function. As always, the Dolan team did a great job at getting me in and out of the shop with absolutely minimal effort on my part, a full tank of gas and car wash as part of recall service policy and a loaner car for transportation use while mine was in the shop. My service manager promptly called me in the earlier afternoon to tell me the car was ready to go. Super service. More

Jackie Holland was terrific as always, which is why we keep coming back. Our Lexus was ready before we expected. We live 201 miles away, and Jackie always takes that into consideration whatever needs to keep coming back. Our Lexus was ready before we expected. We live 201 miles away, and Jackie always takes that into consideration whatever needs to be done. More

My service advisor, Chrispin Pascual, was most helpful. I was treated to the professionalism and expertise of Mr. Pascual. I am very pleased with the Dolan Lexus Group employees! Thank you so much! I was treated to the professionalism and expertise of Mr. Pascual. I am very pleased with the Dolan Lexus Group employees! Thank you so much! More

Always the best service. I am so pleased with Dolan Lexus. The staff is so accommodating. This is the best place to purchase a vehicle. Quality service all around. Lexus. The staff is so accommodating. This is the best place to purchase a vehicle. Quality service all around. More

Dennis did a great job working with my on my recent Lexus repair. He made me feel very comfortable with the all work being done. repair. He made me feel very comfortable with the all work being done. More

My wife went in for new tire replacement appointment. Dane was honest to let my wife know that she didn’t need tires just yet. I feel comfortable with her going to the Lexus Service and not get sold fo Dane was honest to let my wife know that she didn’t need tires just yet. I feel comfortable with her going to the Lexus Service and not get sold for something she didn’t need. More

They did a good job on my Lexus. I went upstairs to get coffee and donuts. Then when they were done my car was washed and spotless both inside and out. coffee and donuts. Then when they were done my car was washed and spotless both inside and out. More

I came in for a new battery without an apt. Frank Casey and Dennis were wonderful getting me in and out and back to work. Dennis even took the time to pair my phone. This was the first time working with hi and Dennis were wonderful getting me in and out and back to work. Dennis even took the time to pair my phone. This was the first time working with him. He’s great!!! I’ve worked with Frank always and he’s the “bomb”. More