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Dolan Lexus

Reno, NV

Overview
Reviews
Vehicles
4.7
693 Reviews
Call Dealership (775) 826-5050
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7175 S Virginia St

Reno, NV

89511

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Showing 693 reviews

July 06, 2024

My interaction with Kieran was very positive as he was polite, professional, and possessed a keen sense of humor. More

by hellcar47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran
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Jul 08, 2024 -

Dolan Lexus responded

We're delighted to hear that Kieran made your experience at Dolan Lexus enjoyable with his professionalism and sense of humor. Thanks for sharing!

Jul 08, 2024 -

hellcar47 responded

In the absence of Stormy Daniels, make Kieran my preferred contact.

June 13, 2024

Thanks to Kimberly Platt purchasing our vehicle from Dolan Lexus was fantastic! Kimberly is a true professional and made the experience so enjoyable; it was a true pleasure working with her. Support More

by rgbg3355
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt, Nate Meckley
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Jun 14, 2024 -

Dolan Lexus responded

We're delighted to hear that Kimberly and the team made your experience at Dolan Lexus fantastic! Thank you for recommending us, and we hope you're enjoying your new vehicle.

May 23, 2024

Great service maharlika very polite Carlos is the best always happy to comeback My car look very clean More

by George hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maharlika, Carlos Bucio
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May 23, 2024 -

Dolan Lexus responded

George, we're delighted to hear you had a great experience with Maharlika and Carlos at Dolan Lexus! Thanks for your kind words and we look forward to seeing you again.

April 26, 2024

Dolan Autogroup is an excellent company in Reno. Owned a Dolan Toyota and recently purchased. New Lexus from Dolan Lexus. All processing went smoothly. More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris S., Zack, Jake, Dre
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Apr 26, 2024 -

Dolan Lexus responded

Rick, we're glad to know your experience with Dolan Lexus was smooth and satisfactory. Enjoy the new ride!

April 24, 2024

Its such a pleasure to deal with service advisers who know their stuff and don't waster your time. More

by randysalzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Tomlinson
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Apr 24, 2024 -

Dolan Lexus responded

The pleasure is all ours, Randy! Thank you for working with us at Dolan Lexus!

April 19, 2024

I’m very happy with Julie who always has time to help me! She’s the best! More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie , Mike Mckeen
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Apr 21, 2024 -

Dolan Lexus responded

Joan, we are glad to hear that Julie has provided excellent service. Thanks for choosing Dolan Lexus for your automotive needs!

March 30, 2024

I received again as usual, excellent service through my Service Adviser Kieran Tavey. Service was on time and received good communication. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiran Tavey
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Apr 01, 2024 -

Dolan Lexus responded

Ken, it's great to know that Kieran and our team at Dolan Lexus provided you with excellent service. We appreciate your feedback and look forward to assisting you in the future!

February 13, 2024

Service was great. All my questions were answered by William. Car wash was really good. My car was really dirty when I brought it in. More

by ceceliaalcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Feb 14, 2024 -

Dolan Lexus responded

Cecelia, we're glad to know you had a great experience with our service team and that William was able to answer all your questions. Thanks for choosing Dolan Lexus!

January 15, 2024

Good customer service. honest to their customer.convenient for the loaner car.accommodating to the needs of their customer. More

by Perlie_lito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran Kevey
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Jan 15, 2024 -

Dolan Lexus responded

We're glad to know you had a positive experience with our team at Dolan Lexus! We always aim for excellent customer service and convenience, so it's great to see we hit the mark. Thanks for your review!

January 14, 2024

Kieran Tavey has made sure my car has had the best service necessary for all visits More

by Customer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran Tavey, Kay Andrade
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Jan 15, 2024 -

Dolan Lexus responded

We are so glad that Kieran delivered a top-notch service experience! Thank you for choosing Dolan Lexus and for sharing your positive feedback. Safe travels down the road!

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