Dolan Lexus

I have always been happy with the service that I receive at Lexus. This time was a little hectic as it was the first day of a new system. Everyone was extremely courteous and helpful. at Lexus. This time was a little hectic as it was the first day of a new system. Everyone was extremely courteous and helpful. More

The service at Dolan/Lexus was the best no pressure car buying experience we’ve ever had. We took advantage of the coffee and lattes. The whole facility was a class act; beautiful, clean with plenty of sea buying experience we’ve ever had. We took advantage of the coffee and lattes. The whole facility was a class act; beautiful, clean with plenty of seating More

Dolan Lexus out did themselves. I gave them a different set of keys on accident. But Josh handled it with perfection. Dolan Lexus always outdoes themselves Service Department is outstanding! set of keys on accident. But Josh handled it with perfection. Dolan Lexus always outdoes themselves Service Department is outstanding! More

Great buying experience at Dolan Lexus! We’re repeat buyers with Kimberly, and she and Ashton have always provided us with professional, knowledgeable and courteous service. Kimberly gives We’re repeat buyers with Kimberly, and she and Ashton have always provided us with professional, knowledgeable and courteous service. Kimberly gives us the time and attention to make sure we get the car we want on the best terms. Ashton has gone the extra mile to help us solve difficult lease financing issues with creative solutions. We feel like valued customers at Dolan Lexus and truly feel like part of the family. From the top down, the management, sales and service team really makes this a first-class dealership experience. Highly recommended! More

I had an appointment and it still took 45 minutes to drop off my car. I felt like a hostage. This was just for routine maintenance off my car. I felt like a hostage. This was just for routine maintenance More

Frank is always awesome and very accommodating!!! Always a pleasure! Ciera was good too. Excellent service!! I’ve been having my car serviced here for a while now because of Frank a pleasure! Ciera was good too. Excellent service!! I’ve been having my car serviced here for a while now because of Frank More

Always good people to work with. Art was great. I would like to have a guarantee loaner car in stead of first come first served like to have a guarantee loaner car in stead of first come first served More

I’m not unhappy with Lexus except when I bring my car in I always have to wait 1/2 hour for an executive to help me. This is an something I’ll do much longer. I always have to wait 1/2 hour for an executive to help me. This is an something I’ll do much longer. More

Rob who is brand new at Dolan Lexus Reno was amazing!! I’m really picky as this is our third Lexus & we come from San Diego Carlsbad Lexus!! in which I had the same advisor since 2006. We had an engine is I’m really picky as this is our third Lexus & we come from San Diego Carlsbad Lexus!! in which I had the same advisor since 2006. We had an engine issue come up that Rob helped us with right away he was in constant contact and even brought in the Lexus Lexus tech to assure us, More

Excellent service and responsive Enjoyed my time waiting Excellent service and responsive Enjoyed my time waiting in the coffee bar. I would recommend Dolan Lexus to all my friends. I will continue to wo Excellent service and responsive Enjoyed my time waiting in the coffee bar. I would recommend Dolan Lexus to all my friends. I will continue to work with Dolan in the future More