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Dolan Lexus

Reno, NV

4.7
684 Reviews

7175 S Virginia St

Reno, NV

89511

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Showing 684 reviews

February 01, 2020

Nate was great. He helped us all they way and when the car was not quite ready after purchase they delivered our car to us which was over 3 hours away. Vladimir the finance guy was awesome too More

by Francis336
Recommend Dealer
Yes
Employees Worked With
Vladimir , Nate Meckley
Feb 03, 2020 -

Dolan Lexus responded

Hi Francis - Thank you so much for rating us five-stars and giving a shout out to Nate and Vladamir! We are so happy to hear that you are satisfied with our service. We hope you love your new vehicle as well.

January 31, 2020

Excellence is sales and service. Repeat customer , I am happy with all angles of my Lexus experience. I will keep coming back for years to come. ⭐️🙌🏻❤️ More

by matthew2
Recommend Dealer
Yes
Employees Worked With
Julie Tomlinson , Kymberly Platt
Jan 31, 2020 -

Dolan Lexus responded

Thank you for taking the time to leave Dolan Lexus a five-star review!

January 30, 2020

Jackie always provides top notch service! She has been our advisor for several maintenance visits and tires. We could not ask for any better service. More

by jmhkang
Recommend Dealer
Yes
Employees Worked With
Jackie Holland
Jan 31, 2020 -

Dolan Lexus responded

Thank you for taking the time to review Dolan Lexus! We are so happy to have you as a customer!

January 29, 2020

We have the best service advisor! This is our 3rd Lexus and we have never been disappointed. She is quick to respond and always communicates. More

by Dvdnamy
Recommend Dealer
Yes
Employees Worked With
Jacki Holland
Jan 30, 2020 -

Dolan Lexus responded

We appreciate you taking the time to review us! We are thrilled to hear we earned your business at Dolan Lexus. We look forward to working with you in the future!

January 29, 2020

Prompt, efficient, informative in that all work completed was explained in detail. Work that might need to be looked at like tire was also explained More

by vjdea
Recommend Dealer
Yes
Employees Worked With
Crispin & Cierra?
Jan 30, 2020 -

Dolan Lexus responded

Thank you for taking the time to share your great experience at Dolan Lexus!

January 28, 2020

Purchasing this vehicle was a fantastic experience. Each employee we had contact with were friendly and gracious. I would definitely recommend Dolan Lexus to friends and family. Thank you! More

by Jiveson4
Recommend Dealer
Yes
Employees Worked With
James- Sales, Renee-Service, Unable to recall our finance associate’s name, Eric Aguilar
Jan 28, 2020 -

Dolan Lexus responded

For you to say that you had a fantastic car-buying experience makes our day! Thank you so much for sharing such kind feedback about our team. We hope you absolutely love your new vehicle.

January 28, 2020

The rep was fabulous ... I had an appt at 9:00 am and brought my vehicle in at 7:00. I needed to wait even though a car was offered. You are only as good as your word and it was met. Experts!!! Truly. More

by Catherine
Recommend Dealer
Yes
Employees Worked With
Christin
Jan 29, 2020 -

Dolan Lexus responded

Catherine, thank you for the 5-star review! We are proud that we earned your business here at Dolan Lexus. Keeping our word and providing fabulous service is what we value here, and it means a lot to know that we made it happen for you.

January 27, 2020

Finest car dealer! Service and sales dept. outstanding. Wonderful safe cars. I know ...on my 7th! This company hires and trains an outstanding staff. Nice to see familiar faces over the years. More

by Nambedrive
Recommend Dealer
Yes
Employees Worked With
Dominic Sanguietti wonderful!, Kymberly Platt, Kay Andrade
Jan 28, 2020 -

Dolan Lexus responded

Thank you for the rave review! All of us at Dolan Lexus are truly honored that you've been trusting us with your business for so many years. We look forward to our continued relationship.

January 26, 2020

The customer service in the Service Department was excellent! Rob explained in detail the service that was both necessary and not necessary and future service options. More

by Lexus
Recommend Dealer
Yes
Employees Worked With
Rob Vidal
Jan 27, 2020 -

Dolan Lexus responded

Thank you for rating our Service Department five stars! We love to hear that you received thorough information regarding the work your vehicle would require now and in the future. Have a great day! - Dolan Lexus team

January 22, 2020

Excellent customer service, highly recommended. My car was serviced quickly, and the facilities were outstanding. I will definitely keep coming back and recomm More

by Hairbymichong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Peiler
Jan 22, 2020 -

Dolan Lexus responded

Thank you for the five stars! Providing our customers with excellent service is something we are dedicated to doing here at Dolan Lexus, and we love nothing more than hearing when we live up to our values! We look forward to seeing you again!

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