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Dolan Lexus
Reno, NV
693 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 693 reviews
March 04, 2020
Ashton as always is a true joy to work with. He makes the total transaction painless and seamless. Thank you for the superb/excellent service! total transaction painless and seamless. Thank you for the superb/excellent service! More
by Roger Cody
Employees Worked With
Bhakta Welbaum, Ashton Carroll
February 28, 2020
Every department at Dolan Lexus IS 20 stars. They take great pride in taking care of their customers . Service department is number one. Thanks Jacki great pride in taking care of their customers . Service department is number one. Thanks Jacki More
by Moogiewright
Employees Worked With
Jacki Holland
February 27, 2020
Fast and competent service. Cierra was very efficient with paperwork and getting me a loaner car. I don’t know the women who helped when I picked up my car from service but she was also very efficient. with paperwork and getting me a loaner car. I don’t know the women who helped when I picked up my car from service but she was also very efficient. More
by Pat
Employees Worked With
Cierra
February 26, 2020
Too of the line Great Service & very pleasant experienced. Trust worthy. From now on I wil only bring my car to Dolan Lexus. Thanks a lot ❤️ experienced. Trust worthy. From now on I wil only bring my car to Dolan Lexus. Thanks a lot ❤️ More
by Merafe777
Employees Worked With
Frank Casey
February 26, 2020
Dolan Lexus on South Virginia Street in Reno continues to provide great customer service after purchasing my vehicle there five years ago. From finding the right car for me to regular service appointments, I provide great customer service after purchasing my vehicle there five years ago. From finding the right car for me to regular service appointments, I reccomend this dealership as the first place to go. More
by Lexus
Employees Worked With
Chrispin Pascual rate Five Stars.
February 12, 2020
Fast and convenient service! Also great at communicating! I arrived early for my appt and they were happy to assist me and made the process easy! I arrived early for my appt and they were happy to assist me and made the process easy! More
by Onlinemiller
Employees Worked With
Carlos Bucio
February 11, 2020
James was very knowledgeable, friendly, engaging and attentive. Too bad he has to pitch sooo many high dollar extras. Same with Brad, but we got out in decent time. Overall a good experience. Jay Sm attentive. Too bad he has to pitch sooo many high dollar extras. Same with Brad, but we got out in decent time. Overall a good experience. Jay Smith More
by Jay
Employees Worked With
James and Brad
February 07, 2020
Service was efficient and helpful. I have been using this dealership since 2000. The people make it great to do business there. Rob, the service advisor, carefully explained car servi I have been using this dealership since 2000. The people make it great to do business there. Rob, the service advisor, carefully explained car service and addressed my concerns. Service charges seem very expensive, but cars very complex. (Sticker shock on the repair bill0 More
by tcalabro1
Employees Worked With
Rob, andlady that handled loaner vehicle process.
February 02, 2020
Jacki and Julie 5 stars for a good positive Attitude. Thank you for always helping me and my family. Also thanks Brad at sales for always calling me back. Attitude. Thank you for always helping me and my family. Also thanks Brad at sales for always calling me back. More
by GeneGX
Employees Worked With
Julie 5 stars for her Good Attitude!, Ashton Carroll
February 01, 2020
Nate was great. He helped us all they way and when the car was not quite ready after purchase they delivered our car to us which was over 3 hours away. Vladimir the finance guy was awesome too car was not quite ready after purchase they delivered our car to us which was over 3 hours away. Vladimir the finance guy was awesome too More
by Francis336
Employees Worked With
Vladimir , Nate Meckley
