Dolan Lexus
Reno, NV
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I am very satisfied with Dean Peiler very good customer service Keeping up good work highly recommend .My name is Phuong Tạ got service on 5/7/20.Thank you very much service Keeping up good work highly recommend .My name is Phuong Tạ got service on 5/7/20.Thank you very much More
Jacki Holland is alway very professional, attentive, and resourceful to answer my questions and provide instructions. The Dolan Lexus dealership is the best for me. Plus I love my Lexus. resourceful to answer my questions and provide instructions. The Dolan Lexus dealership is the best for me. Plus I love my Lexus. More
Purchased a 2019 GX 460 in July 2019 and loved the customer service so much I went back May 2020 to purchase another Lexus. I was again satisfied with the customer service. Thanks Zac Hochman for sell customer service so much I went back May 2020 to purchase another Lexus. I was again satisfied with the customer service. Thanks Zac Hochman for selling me the 2020 UX 250H More
Our Representative is the best. Kay is concerned, Our Representative is the best. Kay is concerned, knowledgeable and extremely competent. Always gets it done! We prefer to work with her above Our Representative is the best. Kay is concerned, knowledgeable and extremely competent. Always gets it done! We prefer to work with her above all others. More
Julie was great no issues. Car wash looked a little rushed. At my previous dealership they vacuum the inside too. Not a big deal but would have been nice. It's the small things that set dealers apart. rushed. At my previous dealership they vacuum the inside too. Not a big deal but would have been nice. It's the small things that set dealers apart. More
The people at Dolan Lexus have taken care of me for years. I recently went there because my horn stopped working. I was informed that it was the clock spring and it would cost me about a $1,000 to repl years. I recently went there because my horn stopped working. I was informed that it was the clock spring and it would cost me about a $1,000 to replace it because they would have to remove the steering wheel and air bag. The representative and supervisor checked my warranty and found that I had purchased an extended warranty so everything was done for a $50 co-pay! I am very pleased! More
Dolan Lexus and their service staff were great to deal with. They communicated well on the additional services needed and made it easy to pick up and pay. with. They communicated well on the additional services needed and made it easy to pick up and pay. More
My wife and I scheduled service on relatively short notice. Service rep Jacki Holland accommodated our time requirements. When I dropped off the car and discussed the scope of work needed, she quickly notice. Service rep Jacki Holland accommodated our time requirements. When I dropped off the car and discussed the scope of work needed, she quickly adjusted to a larger, more complicated work order, and had it done the same day. Great customer service! More
Fantastic service, very responsive. Decent deal on the GX, great deal with trade in. Answered all of my questions and were proactive with my needs. GX, great deal with trade in. Answered all of my questions and were proactive with my needs. More