Dolan Lexus
Reno, NV
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Jerimiah helped us to get a Lexus SUV. My husband and I test drive the car and fall in love with the car right away, the color of the car Im not sure about and I asked Jeremiah if we can get different colo test drive the car and fall in love with the car right away, the color of the car Im not sure about and I asked Jeremiah if we can get different color, no hesitation, no questions; he got me the color I wanted. He treated us with respect, he made our buying experience enjoyable and no pressured. My decisions to come because of my bad experience from Mercedes Benz of Reno. I’m glad I did. Thank you for all the staff of Dolan Group, Chrispin Pascual, Dane and Vladimir, for the others I don’t recall their names thanks again. More
Jacki is always very pleasant and is both knowledgeable and efficient. Work was done timely. Felt necessary controls are in place to minimize the spread of the virus. Miss the pastry bar. and efficient. Work was done timely. Felt necessary controls are in place to minimize the spread of the virus. Miss the pastry bar. More
The service visit was excellent, everything was done to a high standard. I was treated with courtesy and respect and offered a new loaner car. high standard. I was treated with courtesy and respect and offered a new loaner car. More
My first service visit at Dolan Lexus went well. Everyone there is professional and friendly. I would definitely recommend this dealership for both sales & service. there is professional and friendly. I would definitely recommend this dealership for both sales & service. More
The service employees are the best! I would recommend this Lexus dealership to anyone who wants excellent service in the Tahoe/Reno area! They are very professional! this Lexus dealership to anyone who wants excellent service in the Tahoe/Reno area! They are very professional! More
This is my first time to the dealership since COVID-19. I was very impressed on how they have spaced everything out and had hand sanitizer everywhere. The customer lounge is very pleasant. My service advisor was very impressed on how they have spaced everything out and had hand sanitizer everywhere. The customer lounge is very pleasant. My service advisor, Kay is the best. She always takes very good care of us. She has been our service advisor for many many years. All of the personnel that I interacted with my visit we’re very pleasant More
Super job. Carrie was wonderful and provided accurate information. I appreciated her practicing social distancing. She even made sure I got a mocha. They were prompt and efficient. information. I appreciated her practicing social distancing. She even made sure I got a mocha. They were prompt and efficient. More
It is always an excellent experience having my car serviced at Dolan Lexus... stress and worry free....they make everything easy and convenient for the client. Whatever the existing condition would be serviced at Dolan Lexus... stress and worry free....they make everything easy and convenient for the client. Whatever the existing condition would be especially nowadays with the pandemic.... they made it a point that you are safe. To jacki... thank you for the fantastic service! You deserve the accolade of recognition! More
Amazing experience. No hassle. Great deals. Incredible customer service and left the dealership with the car of my dreams. I will buy my next car from Dolan Lexus in Reno. customer service and left the dealership with the car of my dreams. I will buy my next car from Dolan Lexus in Reno. More
Always great service. Dane Peiler is so helpful and nice to work with. Dolan Lexus is the best place to buy a vehicle and to keep your vehicle running well. to work with. Dolan Lexus is the best place to buy a vehicle and to keep your vehicle running well. More