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Dolan Lexus

Reno, NV

4.7
684 Reviews

7175 S Virginia St

Reno, NV

89511

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Showing 684 reviews

June 17, 2020

Kay is the finest representative and is always professional. She exemplifies the Dolan motto of Family. We have purchased two Lexus cars from Dolan and highly recommend Dolan Lexus for sales and s More

by coach K
Recommend Dealer
Yes
Employees Worked With
Kay Andrade, Jeremiah Abujasen
Jun 18, 2020 -

Dolan Lexus responded

Thank you for reviewing Dolan Lexus! It's wonderful to hear that Kay took such great care of you during your recent visit. We're grateful for your loyalty and look forward to doing business with you next time!

June 12, 2020

Jerimiah helped us to get a Lexus SUV. My husband and I test drive the car and fall in love with the car right away, the color of the car Im not sure about and I asked Jeremiah if we can get different colo More

by LAP
Recommend Dealer
Yes
Employees Worked With
Jeremiah Abujasen
Jun 12, 2020 -

Dolan Lexus responded

Thank you for reviewing Dolan Lexus and for giving a shout out to Jeremiah. We are thrilled to hear that our entire team was was so accommodating and made sure your family drove off in the perfect Lexus SUV! It was a pleasure to work with you and we look forward to seeing you in the future.

June 12, 2020

Jacki is always very pleasant and is both knowledgeable and efficient. Work was done timely. Felt necessary controls are in place to minimize the spread of the virus. Miss the pastry bar. More

by Moise
Recommend Dealer
Yes
Employees Worked With
Jacki
Jun 12, 2020 -

Dolan Lexus responded

Thank you for the review! We are so glad Jacki provided the pleasant and knowledgeable service we pride ourselves on at Dolan Lexus. We miss the pastry bar as well, but customer safety is our number one priority, and we are glad we made your visit as comfortable as possible. We look forward to your next visit!

June 05, 2020

The service visit was excellent, everything was done to a high standard. I was treated with courtesy and respect and offered a new loaner car. More

by tf t330
Recommend Dealer
Yes
Employees Worked With
Kay Andrade, Carlos Bucio, Lexie Brecke
Jun 05, 2020 -

Dolan Lexus responded

Thanks for taking a moment to review Dolan Lexus! We strive to provide guests with five-star service and it makes us happy to hear that came through to you. See you next time!

June 03, 2020

My first service visit at Dolan Lexus went well. Everyone there is professional and friendly. I would definitely recommend this dealership for both sales & service. More

by RenoDee
Recommend Dealer
Yes
Employees Worked With
Julie
Jun 04, 2020 -

Dolan Lexus responded

I'm so happy to hear that your first visit to Dolan Lexus was such a pleasant experience! Our team is looking forward to taking care of you next time!

May 30, 2020

The service employees are the best! I would recommend this Lexus dealership to anyone who wants excellent service in the Tahoe/Reno area! They are very professional! More

by Darlene Fairbank
Recommend Dealer
Yes
Employees Worked With
Dane, Kay Andrade
Jun 01, 2020 -

Dolan Lexus responded

Hi Darlene, feedback like this truly makes our day! Thanks for trusting the Dolan Lexus service team. See you next time!

May 30, 2020

This is my first time to the dealership since COVID-19. I was very impressed on how they have spaced everything out and had hand sanitizer everywhere. The customer lounge is very pleasant. My service advisor More

by Gretchen
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Jun 01, 2020 -

Dolan Lexus responded

Thank you so much, Gretchen! We are so glad to hear that you enjoyed the service and amenities at Dolan Lexus. See you next time!

May 24, 2020

Super job. Carrie was wonderful and provided accurate information. I appreciated her practicing social distancing. She even made sure I got a mocha. They were prompt and efficient. More

by quakerdad
Recommend Dealer
Yes
Employees Worked With
Carrie
May 26, 2020 -

Dolan Lexus responded

Thank you for the five stars! We couldn't be happier to hear that Carrie provided the friendly and knowledgeable service we strive for at Dolan Lexus. We will be sure to share your kind words with her!

May 23, 2020

It is always an excellent experience having my car serviced at Dolan Lexus... stress and worry free....they make everything easy and convenient for the client. Whatever the existing condition would be More

by malia
Recommend Dealer
Yes
Employees Worked With
Jacki of the service department:5??
May 26, 2020 -

Dolan Lexus responded

Thank you for reviewing Dolan Lexus! We love to hear from our happy customers!

May 23, 2020

Amazing experience. No hassle. Great deals. Incredible customer service and left the dealership with the car of my dreams. I will buy my next car from Dolan Lexus in Reno. More

by Polygirl103
Recommend Dealer
Yes
Employees Worked With
Nate Muetze
May 26, 2020 -

Dolan Lexus responded

Thanks for taking the time to review Dolan Lexus! We're grateful to have your business!

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