Dolan Lexus

Julie was my service advisor and she could not have been kinder! Frank Casey was so kind to call me and explain everything as well! kinder! Frank Casey was so kind to call me and explain everything as well! More

Prompt. Courteous. Knowledgeable. This service department always over delivers on their obligations. I have been a customer of Dolan Lexus for over 20 years and plan to be a customer for 20 more. always over delivers on their obligations. I have been a customer of Dolan Lexus for over 20 years and plan to be a customer for 20 more. More

I had an amazing experience at Dolan Lexus in Reno. Alex and Juan were very helpful in sales. Thank you Dolan Lexus for my new car and excellent customer service!! and Juan were very helpful in sales. Thank you Dolan Lexus for my new car and excellent customer service!! More

Recieved excellent service. Cierra was knowledgeable and courteous. The work was completed on time and all the work required was completed. The vehicle was washed after service and was clean and ready. Over courteous. The work was completed on time and all the work required was completed. The vehicle was washed after service and was clean and ready. Overall, excellent service by this team and I will definitely return. More

Staff is courteous, friendly and puofessional. Car maintenance was done well and on time.. Special shoutout to Carson the van driver who was wonderful! Jacki Holland was also professional, knowledgea maintenance was done well and on time.. Special shoutout to Carson the van driver who was wonderful! Jacki Holland was also professional, knowledgeable and friendly. More

I had a great experience from start to finish. My service rep Crispin was very helpful and listen to my concerns. A Good follow up rep Crispin was very helpful and listen to my concerns. A Good follow up More

Best service representative there. Super friendly. Doesn’t sell you things you don’t need. Seek her out, you won’t be disappointed. There is a reason she has a line of people waiting to see her. Doesn’t sell you things you don’t need. Seek her out, you won’t be disappointed. There is a reason she has a line of people waiting to see her. More

Service excellent. I wait for car, reading, drinking tea. Car is delivered washed, ready to go. And I feel that it has been checked over thoroughly. Car is delivered washed, ready to go. And I feel that it has been checked over thoroughly. More

My experience with Tanya was so wonderful! I very much My experience with Tanya was so wonderful! I very much dislike buying new cars (in fact my last car was a Brand new 2007 Hylander Hybrid)and ). now My experience with Tanya was so wonderful! I very much dislike buying new cars (in fact my last car was a Brand new 2007 Hylander Hybrid)and ). now I’m much more Likely to come back in a couple of years to get another vehicle. Tanya was Very knowledgeable about the Different Car Brand Specs,regardless if it was a Lexus or Cadillac etc. . I test drove several different brands and she was efficient, patient, and friendly and No Pressure, very important to me....and after going to other dealers I came back to purchase from her specifically because of this reason. Liked the no haggle experience and yet able to get a good financing rate to make the payments fit. More

As alwAys Kay is professional and helpful! ThankYou! She As alwAys Kay is professional and helpful! Thank You! She communicates well and makes the process of getting my Lexus serviced so easy BBC and worry As alwAys Kay is professional and helpful! Thank You! She communicates well and makes the process of getting my Lexus serviced so easy BBC and worry free! More