Dolan Lexus
Reno, NV
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Bought Lexus RX350 14 years ago and have used only Dolan for servicing. I trust them to keep my vehicle in top condition and they have. Along with that , I get friendly and efficient service. Kay Andrade ha for servicing. I trust them to keep my vehicle in top condition and they have. Along with that , I get friendly and efficient service. Kay Andrade has been my service rep for most of these 14 years It’s like dealing with a friend. Wouldn’t buy from any other dealership More
My consultant Julie was fantastic. The arrival and scheduling was not so great. The girl that came to my car when I arrived was not friendly in the least bit. When I called for the appointment they we scheduling was not so great. The girl that came to my car when I arrived was not friendly in the least bit. When I called for the appointment they were great on the phone but scheduled me with my consultant when she was on her lunch. Then I was told they wouldn't start on my car for another 45 minutes. It just wasn't a good experience. But again Julie was amazing. More
The dealership was very busy but they did an excellent job of taking care of everyone. Kay, who helped me was very professional and knows her job well. I have been dealing With Dolan Lexus since 2001 an job of taking care of everyone. Kay, who helped me was very professional and knows her job well. I have been dealing With Dolan Lexus since 2001 and I have been very satisfied with them. More
Ray,Brad & Zak were great people to work with in buying a car . Very professional and understanding. Honest & listens. Great experience! Good Service. Thank you! car . Very professional and understanding. Honest & listens. Great experience! Good Service. Thank you! More
Zach, Jeremiah and Vladimir were all wonderful! Thus what I get every time I visit Dolan Lexus!! And my hero Kay ( my service manager is the absolute best!!! I will never own anything but a Lexus and I will I get every time I visit Dolan Lexus!! And my hero Kay ( my service manager is the absolute best!!! I will never own anything but a Lexus and I will never go anywhere but Dolan❤️❤️❤️ More
Dolan Lexus Service Advisor Kay Andrade is THE reason I purchased my RXL. My husband still drives the 2008 RXH. Kay continues to make us feel like valued customers/friends. purchased my RXL. My husband still drives the 2008 RXH. Kay continues to make us feel like valued customers/friends. More
The team was great and everyone assisted inmy 1st The team was great and everyone assisted in my 1st service checkup for my Lexus. Special shout out to Dane...who was professional and thorough in The team was great and everyone assisted in my 1st service checkup for my Lexus. Special shout out to Dane...who was professional and thorough in getting me through this process. More
Car serviced and washed quickly and with friendliness. Great communication during service telling us as to progress. Car ready when we arrived as was all paperwork. Great communication during service telling us as to progress. Car ready when we arrived as was all paperwork. More
Dolan Lexus IS the best. Customer service top notch in every respect. I requested a loaner car got a new RX 350 to use for the day. I would not go anywhere but Dolan Lexus. every respect. I requested a loaner car got a new RX 350 to use for the day. I would not go anywhere but Dolan Lexus. More
Dolan Lexus was very helpful with purchasing a used vehicle. They were patient and did not make me feel pressured to hurry up and buy now. vehicle. They were patient and did not make me feel pressured to hurry up and buy now. More