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Dolan Lexus

Reno, NV

4.7
684 Reviews

7175 S Virginia St

Reno, NV

89511

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Showing 684 reviews

October 28, 2020

Very efficient with quality results. Everyone seems to be involved in making the service visit the best possible experience. I recommend Dolan Lexus to all More

by mpattyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie
Oct 28, 2020 -

Dolan Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Dolan Lexus, and we look forward to your next visit!

October 27, 2020

Nice place, most of staff was nice. Service was quick and done great. Waiting area nice and clean they had a small complementary coffee stand that was nice More

by Jadebaddhuh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane
Oct 27, 2020 -

Dolan Lexus responded

Thank you for trusting Dolan Lexus to get the job done! We look forward to taking care of you during your next service visit!

October 27, 2020

Dolan Lexus was first class all the way through the process. Dane Peiler my service advisor was very professional and extremely helpful. He communicated the problem to me in a timely manner and arrange More

by williammcandrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Peiler
Oct 27, 2020 -

Dolan Lexus responded

Hi William - Thank you for taking the time to review us! It is wonderful to hear that Dane delivered such an excellent service experience. We appreciate your business and hope to work with you again at Dolan Lexus. Safe travels!

October 24, 2020

The whole experience was very good. Jeremiah was informative and we didn’t feel pressured at all. Brad in finance was also excellent. Would highly recommend dealership. More

by gecrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Garlick, Jeremiah Abujasen
Oct 26, 2020 -

Dolan Lexus responded

Thank you so much for recommending Dolan Lexus! We love to hear that Jeremiah and Brad made your car-buying process pressure-free. Safe travels in your new ride!

October 22, 2020

Great dealership with great service. Everyone treats you will. They always do such a great job! Thanks to Julie and everyone at dolan lexus. Highly recommended. More

by Slotmaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Tomlinson
Oct 23, 2020 -

Dolan Lexus responded

Thank you for reviewing Dolan Lexus! We're pleased to hear that Julie and the rest of our team provided you with great service. Hope to see you next time!

October 21, 2020

My service on our 2017 Lexus ES 350 was completed very professionally. Kay Andrade did an outstanding gob and made sure everything was done correctly. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Oct 22, 2020 -

Dolan Lexus responded

Hi Tom - Thank you for trusting us with your 2017 Lexus ES 350! We appreciate you sharing this feedback about your experience working with Kay and our Service Department. Hope to see you next time at Dolan Lexus!

October 21, 2020

Your service was very good. Jacki was very professional, friendly, and knowledgeable. Cheyenne was great too. My appointment was easily made and when I went I was acknowledged immediately More

by Evpace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacki, Cheyenne
Oct 21, 2020 -

Dolan Lexus responded

That's what we love to hear! It's wonderful that Jacki and Cheyenne helped make your visit so friendly and straightforward. Thank you for trusting Dolan Lexus with your vehicle and your business!

October 19, 2020

I came in for regular service and was up graded to a 30000 mile service which included everything. The staff was very friendly and very sweet. Thank you More

by Patriciathor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie
Oct 20, 2020 -

Dolan Lexus responded

Thank you for the review! It was our pleasure to service your vehicle here at Dolan Lexus, and we look forward to your next visit!

October 15, 2020

Pleasant service writers to work with. They were understanding of my need to have access to a courtesy car. I picked up my car at the designated time. Thank you for good customer service! More

by Mike and Jana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Oct 16, 2020 -

Dolan Lexus responded

Mike & Jana - thank you for posting about your recent service visit. It's great to hear that our team provided you with a seamless and enjoyable experience. We look forward to seeing you at Dolan Lexus in the future!

October 11, 2020

Dominic, Jonathan, and Vladimir were attentive, knowledgeable, professional, and friendly. We had a good experience and ended up with driving home our Lexus. We definitely would recommend Dolan L More

by ligita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Sanguinetti, Vladimir Zvyagin
Oct 12, 2020 -

Dolan Lexus responded

Thank you for posting about your experience with our Dolan Lexus team. We're excited to hear that you are on the road in your Lexus vehicle and we are thrilled to see that Dominic, Jonathan, and Vladimir treated you to the accommodating service that we strive to offer guests. Safe travels!

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