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Dolan Lexus

Reno, NV

4.7
684 Reviews

7175 S Virginia St

Reno, NV

89511

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Showing 684 reviews

December 20, 2020

Dolan has been taking care if my car for 5 years. Very pleased with thoroughness and reasonable cost. I love it that they also wash my car!! More

by Teri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Dec 21, 2020 -

Dolan Lexus responded

Teri, we can't thank you enough for your years of loyal business! It is our pleasure to assist you with top-notch service here at Dolan Lexus. Thank you and have a great day!

December 16, 2020

Always great service and great sales team.a shout out to Kay in the service department and Kymberly in the sales department. Have been bringing my cars there for service for many years. I’ve also bought s More

by Dgjoan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kymberly, Kay Andrade
Dec 16, 2020 -

Dolan Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Dolan Lexus, and we will be sure to let Kay and Kymberly know that you appreciate their help. We are grateful for your longtime business, and we look forward to your next visit!

December 11, 2020

Excellent customer service, and this will b the second set of tires bought thru Dolan Lexus... yada yada yada ... who ever heard of having some minimum number of words!!! More

by zeropoint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra
Dec 11, 2020 -

Dolan Lexus responded

Thank you for taking a moment to share your feedback. We're pleased to see that our Dolan Lexus team continues to provide you with great service and we look forward to working with you next time!

November 30, 2020

I highly recommend Dolan Lexus. This is my second Lexus and I have always taken it to Dolan for it’s services and car washes. They have always taken very good care of my car and treated me with great respe More

by GX460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie -Service Dolan Lexus
Dec 01, 2020 -

Dolan Lexus responded

We can't thank you enough for trusting us with your vehicle time and time again. It means a lot that you can depend on our Dolan Lexus team to keep you safe out on the roads! Enjoy your day.

November 28, 2020

Nice, clean and friendly dealer I like the coffee bar Nice, clean and friendly dealer I like the coffee bar although I miss the treats through COVID. Very nice waiting area. The staff are all friendl More

by 4chin8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacki
Nov 29, 2020 -

Dolan Lexus responded

Thank you for your continued support of Dolan Lexus! We look forward to taking care of you during your next visit.

November 21, 2020

I always have great service at Dolan Lexus! Thank you to Dane And Carlos. I Most appreciate having a loaner vehicle when I have major work done. More

by Masien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Peihler, Carlos Bucio
Nov 24, 2020 -

Dolan Lexus responded

Thank you for the review! Dane and Carlos are both excellent members of our team at Dolan Lexus, and we will be sure to let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

November 20, 2020

I have been to Dolan Lexus of Reno 2 times in 3 weeks . Both times Kay was my advisor . All I can say is what a great feeling it was to have such amazing service ! It was a great pleasure to meet and More

by Matt and Amy M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Nov 23, 2020 -

Dolan Lexus responded

Thank you for the review! Kay is an excellent member of our team at Dolan Lexus, and we will certainly pass along your kind words. We are grateful for your business, and we look forward to your next visit!

November 14, 2020

As usual, the service department did its usual excellent job. Always timely, courteous and efficient. My compliments to my service contact Dane, he kept us posted on progress and always with a smile. Tha More

by Ctshoaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Peiler, Service Dept., Jeremiah Abujasen
Nov 16, 2020 -

Dolan Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Dolan Lexus, and we will certainly let Dane know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

October 31, 2020

Salesman was nice and finance manager was very helpful. Overall customer service was excellent, salesman take his time to explain all features or functions in my car. More

by tonyred88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 01, 2020 -

Dolan Lexus responded

Tony - Thank you for the great feedback about your recent buying experience! We are delighted to hear that you're satisfied with our customer service. All of us at Dolan Lexus wish you safe and happy travels in your new vehicle.

October 28, 2020

The Dolan Dealer staff is knowledgeable, courteous and always treats me with respect. When my vehicle is in for service I know it is in good hands. More

by Sil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Garcia , Kay Andrade
Oct 29, 2020 -

Dolan Lexus responded

Thank you for taking the time to leave us a review! We are grateful for your business here at Dolan Lexus, and if you ever need anything else, don't hesitate to come back and see us again!

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