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Dolan Lexus

Reno, NV

4.7
684 Reviews

7175 S Virginia St

Reno, NV

89511

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Showing 684 reviews

April 24, 2021

Everything is handled perfectly, both for regular service or a problem. Daylong handled the paperwork, arranged for me to have a loaner car and then notified me as soon as my car was ready. More

by Vickersville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darken Sellers - Service Dept.
Apr 26, 2021 -

Dolan Lexus responded

Thanks for leaving us a review. We're grateful for your confidence in Dolan Lexus!

April 07, 2021

Daylen was excellent to work with he got everything accomplished that I asked for service was great from the dealycar was clean and the noise inside the cab is gone we are very pleased. More

by konabutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
daylen
Apr 07, 2021 -

Dolan Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Daylen took good care of you here at Dolan Lexus, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

April 05, 2021

I recently purchased a vehicle through Lexus Reno and truly can’t say enough about how amazing Jeremiah made the car buying process! I was nervous going in being a single mom and knowing nothing about ca More

by Mollycole826
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashton Carroll, Jeremiah Abujasen
Apr 06, 2021 -

Dolan Lexus responded

Congratulations on your new car, Molly! We are delighted to hear that Jeremiah and Ashton went above and beyond to make you a happy customer. Thank you for choosing Dolan Lexus and taking the time to share your glowing review!

April 04, 2021

I went to do the car service and work Ed with Kay. I had very good experience with Kay, she is very helpful and efficient! Thanks! More

by liu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade, Carlos Bucio, Lexie Brecke
Apr 05, 2021 -

Dolan Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Dolan Lexus, and we will certainly let Ed and Kay know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 02, 2021

I got an excellent service with Kay Andrade my service advisor, keep up the good work. Highly recommended service advisor, friendly and doing an exceptional job. More

by cc88
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade, Carlos Bucio
Apr 02, 2021 -

Dolan Lexus responded

Thank you for trusting Dolan Lexus to get the job done! We look forward to taking care of you next time!

March 30, 2021

I spoke beforehand with Daylen in the service dept on 100k service on my SUV. Reasonably priced considering the amount of labor involved, free loaner car, and no surprises on the cost. I’m very pleased More

by Bob H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daylen
Mar 30, 2021 -

Dolan Lexus responded

Bob, thank you for taking the time to leave us a review! It was our pleasure to service your SUV here at Dolan Lexus, and we will certainly let Daylen know that you appreciate the help. If you ever need anything else, don't hesitate to come back and see us again!

March 29, 2021

On Tuesday, March 23, 2021, I took my Lexus RX 350 to Dolan Lexus for its 20,000 mile service. Upon arrival I was Checked-In by a Service Advisor named Kerian Tavey. After the car had been serviced, he m More

by Nevada142
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerian Tavey
Mar 29, 2021 -

Dolan Lexus responded

Thank you for the great feedback! We appreciate your confidence in our team and are happy to hear that you had such an excellent experience working with Kerian. Drive safely in your Lexus RX 350, and we hope to see you again at Dolan Lexus!

March 23, 2021

Kymberly Platt at Dolan Lexus was so helpful, kind, and personable in finding the exact IS350 my wife and I were looking for. We would recommend her to anyone and know they would have a similar experience. More

by Tom Federici
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt
Mar 23, 2021 -

Dolan Lexus responded

Tom - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Kymberly earned your five-stars. Congratulations to you and your wife on your new Lexus IS 350, and enjoy it! We hope to see you again at Dolan Lexus!

March 19, 2021

I have purchased several Lexus from Dolan over the years the service is excellent and the cars are extremely reliable and comfortable. I strongly recommend Dolan Lexus. More

by g.oswaldnv
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Mar 19, 2021 -

Dolan Lexus responded

We are so grateful for your years of business and your great review! It is gratifying to know that our team always takes such top-notch care of you. Thank you from all of us at Dolan Lexus!

March 13, 2021

Dolan Lexus IS a wonderful dealership to purchase a car. Christopher is very professional and knowledgeable, and I felt comfortable working with him. I would definitely recommend Dolan Lexus to anyone who i More

by momalmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Micelli *****
Mar 15, 2021 -

Dolan Lexus responded

Thank you for taking the time to leave us a review! Christopher is an excellent member of our team at Dolan Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

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